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Customer Ratings & Reviews

Your price for this item is $367.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1076 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, cleaning performance, quiet operation, and ease of use of this washer. Many appreciate the numerous features and the convenient FlexWash system for smaller loads. However, some customers have reported issues with reliability and the price point. Concerns have also been raised regarding the door design and its limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,076 reviews
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can wash a large load in the bottom and a small/ delicate load in top at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    great washer for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washer machine does it all. you can do big loads and small loads; easy to use

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that you've found the perfect washing machine for you, Danny! ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Like a Benz washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks nice, works well, I am loving it although I spent a fortune on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to wash two loads and the same time is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, easy to use. Top washer good for different use than normal. WiFi connection is good too!

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works awesome best and quietest washer I have ever had

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I ever owned. 2 washers is very convenient and they work so flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 2 out of 5 stars

    It’s ok, but not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because it had the two washers. The small one works great for quick washes for a few clothing items. The large washer has many option cycles to select and they all work fine. The issue we have is that for some reason on certain cycle cleaning options the fabric softener doesn’t drain for instance when you select quick wash. Another issue is that the rubber that surrounds the door and washer, it tends to get clothing caught in between the door and rubber. So, I always fine socks there soaking wet. The last issue is that the large washer sits very low to the ground and you have to bend all the way down to get the items out of the washer to put them into the dryer, which also sits very low.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. Samsung is always looking for ways to improve our products and reviews like yours are vital in that process. ^Lo Samsung

  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Bebop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Big capacity with many cycles to meet my demands

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Cleans all my clothes and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Top and bottom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has top and bottom washing ability which is prefect for big and small loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. I use it all the time. Hasn’t failed on me.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washed my jeans, and socks, and shirts, and even shoes, while getting all the stains out

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Best on the market right now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far and love the concept of having 2 machines in one!

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is amazing,, very quiet,, and works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great smart washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all Samsung gadgets and this washer exceeded my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Perfect Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! This is one of the best washers we owned! So many features still learning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Got baseball pants clean in one washing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even have to presoak my son’s baseball pants to get them clean in one washing. LOVE it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features on this machine and the ease of use. The mini washer is fantastic

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that you're enjoying the features of your new washing machine, Nana. Thank you for the 5 Stars! ^Lo Samsung

  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Best Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this machine. Really enjoy the small washer. Worth the price. Would buy again.

    I would recommend this to a friend