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Customer Ratings & Reviews

Your price for this item is $367.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1076 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, cleaning performance, quiet operation, and ease of use of this washer. Many appreciate the numerous features and the convenient FlexWash system for smaller loads. However, some customers have reported issues with reliability and the price point. Concerns have also been raised regarding the door design and its limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,076 reviews
  • Rated 5 out of 5 stars

    Just the machine I was needing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. The small washer really comes in handy for my small delicate loads. The large washer does a great job at cleaning and sanitizing my larger loads. And it looks fabulous in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prodct

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the flex function that enable us to split clothes into main washer and upper washer. By this way, I can separate working clothes and home clothes. Haven't faced any problem since 2018.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer small issue with top washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the washer so far. Just one small issue with the top washer getting water into the fabric softener compartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer. easy to hook up to the wifi and my phone. alerts me when the load is done or i can start the load from my phone. the top load section is nice for quickly washing something or for baby clothes. highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the washer for 2 months and I have not yet used all the features, but so far it has exceeded my expectations. I am particularly impressed with the spin cycle which extracts more water than any machine I have ever owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is an amazing machine. The technology is quite advanced. There were several questions I needed answered and Samsung was unable to answer them and referred me to the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is two washers in one. It has cleaned everything Ive placed inside. I really like the steam cycle and use it often. It has a great appearance as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best washer out right now.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very nice. I would give it 5 stars but it was very hard to place on the platform and level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer just not only because of the look but as well as the top load section for small laundry like baby cloths, washable shoes and extra small laundry items... we just loved it....very high tech unit .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only knock me and my wife can give the flex that the button on the unit is very sensitive so anytime my wife is using the top washer they accidentally get bumped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great washer. It's heavy as all get out so changing your mind on location is not fun. But the extra washer feature is great for delicates and separates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Front Load washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! Had a terrible experience with Geek Squad delivery. After 4 attempts I finally received washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there GNCLEV, congratulations on your new Samsung Washer. I am so glad you are enjoying the unit. I appreciate you taking the time to share your feedback with us. Thank you for choosing Samsung and being a part of our community. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Samsung front loader washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look but start button gets stuck other than that’s it’s not too noisy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DAVID. I understand you are having problems with the start button on your Samsung Washer and know how crucial that is for using the machine. I would like to offer some assistance in getting this problem resolved. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143540068. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but not worth the money, the extra features are not worth it, does not feel super premium like I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this washer better than our LG with the pedestal washer. We use the top washer a lot for small and delicate items. Very convenient with it on top.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family, Flyboy! It's great to hear that you're enjoying all the exciting features that this washer has to offer. ^Lo Samsung

  • Rated 5 out of 5 stars

    Smart wash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t need a washer or an upgrade. One of the best you can purchase . With the smart connection it sends alerts to your phone when the old is finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product. It has very large capacity, I can wash 2 king size comforters and the whole sheet set with no issues and still have room.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there RebsReed, congratulations on your new Samsung Washer and appreciate you for taking the time to share your response. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been in total LOVE with this washer and I live the top washer as well!! Would recommend to everyone!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying such an expensive washerwith all bells and whistles - early days yet, but so far so good. A lot of computer parts, so make sure to use surge protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this washer is more expensive then others, the option to wash a single item or a few things instead of a entire wash is a great option and the clothes are very clean and spin to almost dry. Love this washer!

    I would recommend this to a friend