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Customer Ratings & Reviews

Your price for this item is $367.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1076 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, cleaning performance, quiet operation, and ease of use of this washer. Many appreciate the numerous features and the convenient FlexWash system for smaller loads. However, some customers have reported issues with reliability and the price point. Concerns have also been raised regarding the door design and its limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,076 reviews
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful product. I love the flex wash top load for my delicate items. Delivery was flawless. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the washer and dryer less than a week and so far its great. Sometimes I have issues with the app to control the machine via phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 7 kids & I Really like it with the versatility. Get pedestals though for your back’s sake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had my washing machine for two weeks and so far so good. I love the option to do two washes a time, especially having a little one. The machine is vey quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product works excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a terrific job on the installation and service of my latest purchase of washing machine. Will sure do more business w/ Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to do 2 loads simultaneously and it’s so quiet... I’m extremely pleased with my choice. Samsung products are top rated and I wouldn’t change for any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer & dryer!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung washer & dryer!! I had a Samsung set for about 10 years and gave it to a friend in need and it is still going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW, Blown away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been shopping for a new Washer and this hit all the right notes. and then some. Has all the bells and whistles. And the upper washer is a bonus. Saves as time / money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for a new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Appliances were of good quality and compatible with Samsung apps and other smart home devices that we have in our new home

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Knk379 welcome to the Samsung family. Thank you for your feedback. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I’ve been happy with this set. The dryer is a little loud but overall, I have no complaints. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we get an alert on our phones each time the cycle finishes and then we can put the clothes straight into the dryer without much wrinkling going on.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are thrilled to know you're getting great use out of all the wonderful features this washing machine has to offer. Thank you for picking Samsung! ^Michelle Samsung

  • Rated 5 out of 5 stars

    Sanding washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blows my old lgs away, didn't think I would use the little water as much as I do. Awesome product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the steam feature!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look forward to doing the laundry! Said no one ever until they purchase this set! How have I managed so long without an extra smaller washer on top? PRICELESS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot better than my old washer and I really love how it washes a weeks loading laundry in one wash and doesn’t ruin the clothes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it open box at half price , we think it is good buy and investment. Samsung fan!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving it….. so far so good A great washing machine, sanitize cycle is my favorite. A must for a family of five.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great but could use some shorter cycles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer but I feel that most cycles take a really long time to wash the clothing, some over an hour. have only used the small washer once and the cloths came out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer as dryer set. I have a toddler and can do 2 separate washing loads and drying loads. Wow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing dual washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer especially that I can use the 2 different compartments at the same time. It is very convenient and time saving. The options of washing are plenty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the drum size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the washer is great! My wife loves the fact she can do laundry in half the time.

    I would recommend this to a friend