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Customer Ratings & Reviews

Your price for this item is $367.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1076 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, cleaning performance, quiet operation, and ease of use of this washer. Many appreciate the numerous features and the convenient FlexWash system for smaller loads. However, some customers have reported issues with reliability and the price point. Concerns have also been raised regarding the door design and its limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,076 reviews
  • Rated 5 out of 5 stars

    happy with this washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this washer no more smelly cloths from my old washer and the top washer it very nice to wash small amount of soccer uniforms.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Tonyg! Samsung is proud to be part of your busy home. ^Jecca Samsung

  • Rated 5 out of 5 stars

    This washer is absolutely fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get exactly what you pay for in this washer! It washes fantastic in both units. I wanted to go back and buy the Dryer too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash Wish?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't you wish your washer could clean like mine? Don't you wish your close were as fresh as mine? Don't ya?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good goodExcellentExcellentExcellent good goodExcellentExcellentExcellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was very happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is something myself and Wife had wanted for a very long time, therefore we grasp at the opportunity of the sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer, love the top washer for little loads, still trying to figure out all the features though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected a delay in delivery due to typical large appliance issues on the island. But they were fast and delivered as advertised! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer clothes come out extra clean . Spin cycle is awesome clothes are spun semi dry and it really helps the dryer time to be cut in half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love that we can wash just a few items on the top part without having to sue the bottom part.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Flexwash just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer. Average quality Washer spin causes clothing to stick to drum Need to kneel on floor to reach back of wash drum to retrieve clothing Control panel not user friendly as need to press hard for selecting settings Dryer average quality Lint trap is not user friendly briefcase style that have to open like a briefcase to remove lint.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi M488,
      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      and we do apologize for any trouble this may have caused you.

      Here is a link that will help you address your issues.

      Control Panel concern:
      https://www.samsung.com/us/support/troubleshooting/TSG01001992/

      Washer spin causes clothing to stick to drum:
      https://www.samsung.com/us/support/troubleshooting/TSG01108628/

      How to clean your washer including lint trap
      https://www.samsung.com/us/support/answer/ANS00030150/

      We look forward to doing business with you again. Have a great day!

      For further assistance, you may reach us via the following option.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      - Reference ticket number: 1144287649

      ^Ross Samsung

  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this from the first time I saw it and still do! It’s nice being able to wash a few things in the top washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient dryer and easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas Dryer works efficient and saves energy . I love that it had different modes and does not take up much space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great delivery, easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job delivery, forgot water pipe that connects to washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife really loves her washer would recommend to everyone. Washer is excellent no doubts of purchasing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super size cleaning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get want you play for and this is the Maybach of cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase so far. Love how you can connect to the cloud and get alerts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never had imagined how much i would have used the top compartment to wash delicate laundry. It wash perfectly and the design is very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smart features on this tv and all the different options it has. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the function and features of this set. The dual mini and main wager options are so convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and the convenience it offers. I have a 5 person household and this washer makes laundry day a breeze.

    I would recommend this to a friend