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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 543 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, efficient operation, and ease of use of this washer. Many appreciate the quiet operation and the innovative FlexWash feature for handling smaller loads. However, some customers note the significant weight of the machine and have expressed concerns about the warranty length and installation experiences. A few also mentioned issues with the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 543 reviews
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Fully featured

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is awesome as advertised. It is very heavy so be prepared for a difficult move. The only odd part is that the top washer does not have a wool cycle but the bottom does (because of the way the drum moves), but it seems best to wash the wool items individually. For everything thing else it is very convenient and loaded with useful features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 4 out of 5 stars

    Love my new Samsung Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Flex wash for delicate fabrics, so much options and easy to use. My daughter did not know we can use both upper and lower washers simultaneously. Plays a tune when the cycle is done. Rotate the drum manually to remove all clothes. The clothes tend to cling to the drum after spinning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Almost Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of all I like the ease of use and the constant reminder to check the lint filter. The only problem is the door opens in the wrong direction making it difficult to transfer clothes from the washer to the dryer. There appears to be no remedy.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is excellent love the small top machine to wash the babies clothes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Efficiency

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great. It's easy to use and very efficient. I love the new features that allows me to wash my clothes faster, and I have the option of using the top washer if it's only a few items that needs to be cleaned. I would strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    So impressed with these Samsung washer and dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It so lives up to the hype. I frequently use both washers and driers the same time and it cuts down my laundry time by half. I have a large family and would normally spend my whole weekend doing laundry. Now I get that time back for me. Also love the app. It tells me how much time I have on both washers & both driers. I can multi-task more efficiently and manage my time better. And lastly, YES this can be put on pedestals. It's a bit high but it saves my back. I'm 5'4 and have a small stepper stool for when I need to use the upper washer and dryer, which is not every time, but I rather step up a few times than bend down every load. I almost forgot, I was torn between these and the LG SideKick with the additional washer in the pedestal. I ultimately chose this because I couldn't bend down to the pedestal and there was not a matching SideKick Dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Washer size

    Rated 5 out of 5 stars

    Wish I had this sooner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it is pricey but it is a must have for larger families, especially if you do separate small loads for sports uniforms. Love it! Doing laundry is faster not only because of the load capacity but also because of the notifications on my SmartThings app. Wish I had this sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Efficiency

    Rated 5 out of 5 stars

    Dominator of dirty laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laundry does not have to be a chore. This super-capacity workhorse allows you to choose from a wealth of energy-conserving, water-sipping cycles to tackle mountains of dirty laundry, piles of soiled sheets, and stinky blankets in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Samsung Flexwash Gamechanger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machines all are the features are top of the line the ease of access on the app is great as well the price might be more expensive but they are worth the price highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 4 out of 5 stars

    Very nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes really well. It's large enough to fit a king size comforter with no problem. Works exceptionally well when paired with the flex dryer. Having the extra washer is perfect for quick 1-3 item loads, helps to conserve water and save on your water bill.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Efficiency

    Rated 5 out of 5 stars

    Best washer I have ever owned.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I have every owned. Combined with the dryer it is amazing. It has a smaller section on top for washing smaller loads and can be used simultaneously with the lager main washer section. This is a must own if you can spare the cash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer and dryer I have a family of seven. We are constantly doing laundry and washing stuff. I love the flexibility of the flex wash and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Washer size

    Rated 5 out of 5 stars

    Samsung flex washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they are a little taller than the norm, they are very quiet and definitely clean well, also when I need to wash smaller loads is a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my washer and dryer for a few weeks now and am overall happy with the capacity, ease of use, and cleanliness of clothes. Very easy to ise and its nice to get an alert when clothes are done!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Beautiful style

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit pricey but it’s worth it for that I never had like that before I recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Two washers and lots of setting options!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It has a lot of different cycles ro choose from…you can do everything from small loads to extra large, even adding steam if you want! There’s a cycle for every need. Delicates, Extra Soiled, Towels, all kinds of choices. The smaller washer on the top is great for light loads. It spins so efficiently the clothes are practically dry when you take them out. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Washer size

    Rated 5 out of 5 stars

    Best Washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Washer. Both upper and lower washer works perfectly at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    High efficient wash unit!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a beast. Unlike the dryer cousin. this is a work horse. we do about 12-15loads per week and it does them fast! With the top loader as well we get small and delicate load done at the same time. Very efficient. it also uses VERY little power for most settings. Even the steam wash only used 1.2kKwh for that particular load. Since our units are in the basement the SmartThing app notify us when it's done. Now the wet load doesn't get over looked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Efficiency

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use and very convenient. Both the upper and most compartments leave clothes very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Efficiency

    Rated 5 out of 5 stars

    My washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the washer. It saves a lot more water than my old washer. And the clothes are much cleaner. My dryer works great also I like the large capacity.

    I would recommend this to a friend
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