Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,099.99
Clearance
The comparable value price is $1,799.99

Customer reviews

Rating 4.5 out of 5 stars with 543 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, efficient operation, and ease of use of this washer. Many appreciate the quiet operation and the innovative FlexWash feature for handling smaller loads. However, some customers note the significant weight of the machine and have expressed concerns about the warranty length and installation experiences. A few also mentioned issues with the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 543 reviews
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    As Described

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Washer and Dryer for a little over 2 months now. It has been one of the best washer and dryer sets I have owned. No complaints yet. Definitely worth the Money

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    great upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Very efficient and way better at spinning than my last which was just an older model. Once you figure out the dial knob yo are good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    2 for 1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome. It is 2 washers in 1. Small loads on top and regular loads from the front. I have 2 loads going at the same time and it is just so cool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity. Able to handle all the loads we do. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Love it!!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned these before I sold them with me house loved them so much I bought the same ones for me new house!! Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer yet!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best washer machines that I have ever had. It remembers all of the cycles that you normally use making it easier and saves time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully more reliable than the last model...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an original flex washer purchased in 2019. There were a few nagging problems, but it truly was a great washer. After 3 years the drum bearings went bad and there were some electrical issues. The warranty company bought us out of it, and we purchased the newer model. Just like the last one, it has been great so far. Hopefully the newer model is a bit more reliable. having two washers is really nice, and after a spin the clothes are virtually dry. The dial cleans up the front nicely, rather than all those buttons. Fingers crossed on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! The ability to do 2oads is awesome. Only thing I would change is put a panel on it with all the cycles and options rather than the dial

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of these machines. I absolutely love them. We updated to a new set after 6 years with zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very user friendly and easy to install. Installati

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and easy to install. Installation is really easy.BBY delivered it as scheduled. It does its functions very well. You can chose not to use wifi, but i am using it as it is useful.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Love my washer!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is beyond my expectations! I have 4 kids and 13 animals and this washer handles everything like a pro! Highly recommend buying this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great until it broke right after warranty expired.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was amazing until it failed right at the 27 month mark, right after the 2 year Best Buy warranty and the 1 year manufacturer's warranty. If I didn't buy this with my American Express Platinum (that extended my warranty, I would be out $2000).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it cause it does so much and it’s simple to do and tells us when it done with the washer cycle and the dryer cycle knows what the settings are from the washer and all you do is start it and it does the rest

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome washer love the dual cycles

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, it does everything it needs to do and really simple to use, a little on the heavy side when moving. Not for small compact areas. Nice wifi feature is nice i get alerts when starts and finishes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the next step in washing and drying clothes. These are as close to commercial size and strength but as gentle as a dry cleaners! Awesome awesome awesome product!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Double

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, its quiet. Whites are actually coming out white instead of yellow

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fabulous!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! Quiet. Washing is awesome. Tons of options. Love having dual capacity. Can do 2 loads at one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung-riffic! Awesome units!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wowzer! This is my second Samsung Washer / Dryer front loaders(from BestBuy)! These unit with the TOP washer / Top Dryer are awesome! Excellent installation from Bestbuy and a great price during President's Day Sale. The "SPEED CYCLE" is amazing. I have to setup the WIFI features but overall it is A grade. I didn't get the pedastals this time as they are huge. However, there is still some noise and vibration from the units. My units are sitting in my first floor laundry room on the wood floor. I would assume a concrete basement or slab would lessen the noise and vibration. A grade.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love washer and dryer they work so quiet I like top you can wash it small clothes in dryer to I like lights inside when you open the door

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, steam cycle is amazing at getting that “musty” smell out of towels.

    I would recommend this to a friend