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Customer Ratings & Reviews

Your price for this item is $1,619.99

Customer reviews

Rating 4.6 out of 5 stars with 569 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the air frying capabilities, ease of use, and the numerous features of this smart gas range. Many appreciate the high quality of the appliance and find it user-friendly. However, some customers have noted that the size of the lower oven is smaller than expected, and a few have expressed concerns about the grates and timer. The overall feedback suggests a generally positive experience, despite some minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 569 reviews
  • Rated 5 out of 5 stars

    Baker max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bakes my cake fast and good I did my chicken wing it cook really fast and crispy and also my pizza my babys love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Very Much Please with Our Purchase. The price was right and Exactly What we wanted.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrought iron grille piece broke off after 1 year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly 1 day after the warranty expired (stove is exactly a year old) an entire (stick) piece of the right burner grate snapped off. I did nothing to cause this. I found the piece, broken off, next to the burner under the grate itself. I paid $200 for the aftermarket replacement grate - because Samsung doesn't support the stove anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gas range is excellent quality and is very easy to clean.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mr. Brown

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product but the delivery was horrible experience. They literally had to come back four times to bring right stove, SMH. I love Beat Buy but you dropped the ball on this one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lynn,

      Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Happy wirh my new stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my stove. It was for a very good price. I was pleased when I ordered it because it was delivered in a timely manner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be the last purchase from this store I ever make. My second, yes second delivered range to come damaged. The door on the first one wouldn’t even open it was so badly impacted. The second range is damaged in the upper left section…. Send it back and take another day off work?????

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate you informing us of the status of your Samsung ranges when delivered.

      To better assist you, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you!

      -Angelica Samsung

  • Rated 2 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time but damaged when delivered with dolly on back of stove it dented it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for informing us about the status of your Samsung range when it arrived.

      To better assist you, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An excellent purchase!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gas range. We just renovated our kitchen and The look of this stove is pretty pleasant, it goes perfectly with all my kitchen decorations and style. I have not tried all the features on it yet, but so far it is a good stove. The burners/racks are big and strong, I also have to get used to the power of the burners because the flames are pretty big as well, even for the small burners. It is also easy to clean, a BIG plus for me! I love that it is fingerprint resistant. In general, I think this is an excellent product. The only thing I wish it came with, is better instructions paperwork because it is not very specific about some functions and/or a couple of tools that came with it. I guess I will have to look for that information online. I hope I can find it. That is the only con that I find so far.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Double oven

    Rated 5 out of 5 stars

    Love my Stove!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this stove the griddle is a great feature and heats so evenly. Being able to have 2 ovens in one is a Great featur. The black and the stainless look is perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Double oven, Ease of use

    Rated 5 out of 5 stars

    My dream oven!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love love this!!!! Was apprehensive to purchase because gas version of this model was not available to view in store. So happy when it arrived! I really wanted a double oven and liked the way the door opens on this model vs. similar ovens and flex feature that allows it to be one oven or divided into two. Also really love smart features I never thought I'd use! Texts to phone when oven is preheated and when cook time is up and ability to turn features on/off from phone have been great one day when I was doing yardwork, another day when I was in the shower and when I took the dog for a walk. So very happy with technology I wasn't even shopping for. And the included griddle is something I use almost daily, it is great and cleans up very easily. Accidentally boiled over a pot of homemade soup and the entire stove top was extremely effortless to wipe clean, even some burned particles. Cannot recommend this appliance more. Very, very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Knobs

    Rated 5 out of 5 stars

    Great Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this range. The "dual oven" feature is so handy, and I can have a full-sized oven when needed. The easy removal of the burner caps is fantastic and makes this stove so easy to clean. A couple of things I've learned: altogether remove the cast iron racks from the stove top to clean - do not simply lift them - this will cause scratching where the cast iron meets the stainless steel. Also - carefully line up the burner caps so the gas flows as it should. My only complaint about this stove is that it's too easy to turn on a stove burner. A simple bump to the dial and the gas is on but not lit. This is problematic when your kitchen is small and your refrigerator is at a tight 45-degree angle to the stove. An easy fix for future models - tighten that dial up a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Very nicely designed and presented gas range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, modern, sharp, and clean. The touch screen control panel is SUPER responsive (unlike a couple of other brands I have), which is perhaps borrowed from Samsung's cell phone technology. The knobs are very nice looking, modern, and thoughtfully marked, with a clear thick red line indicating the Off position (so easy to check if the stoves are turned off properly). But I have not tried the various functions yet, especially how it works for actually cooking. But the the preheating is pretty fast for the oven, and the stoves are either super powerful or stably quiet for slow cooking. I also like the fact that it is a dual oven design, but at the same time providing a storage cabinet at the bottom. Also nice to have a wok rack for oriental cooking. Hope it will be durable and last a long time. Cons: a bit pricey. I waited for a while for any possible promotion price, but it never case, though other models and brands had 2 rounds of promotion.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Double oven

    Rated 5 out of 5 stars

    A life saver!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove serie with great technology. The double oven makes cooking much easier, and the static look makes home modern and luxurious. Definitely recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Double oven, Ease of use

    Rated 5 out of 5 stars

    Samsung Freestanding Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a double oven and this one does not disappoint. You can open just the top portion or the whole oven. I especially love the griddle. It cooks and bakes beautifully and is easy to clean. If I had to choose one thing I wish was different it would be that there was a little more space between the griddle and the other burners. It is fine when the griddle if off but if you are using the griddle and the other burners it can get a bit crowded. However I would still buy it because I can make that work and everything else is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the stove now but they had to swap the first one because it was leaking gas. The experience I had with customer service was not good. It took me forever to find a good phone number then getting through to talk with someone was very frustrating. The technician that came out didn’t do anything because he said it wasn’t the stove it was the gas line and he doesn’t mess with things behind the stove only in front of the stove so I had to wait a few more days for someone else to come out. They then fixed the issue which was the delivery guy, third party. Then the stove continued to leak gas once I finally got through with customer service I requested a new stove. Waited another week before getting the new stove installed. Haven’t had any issue since.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven, Ease of use

    Rated 5 out of 5 stars

    Great Double Oven | Value Pick!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been a great addition to my kitchen. The versatility of it makes it no-brainer, value pick. Having the double oven that can convert to 1 large oven and the 5 different burners on top means that you can cook just about any meal you can think of. It looks nice. It heats up and operates well. It's simple and easy to use. I'm very happy with my purchase! Tip: buy this in conjunction with other Samsung products to take advantage of some of their sales throughout the year. You can end up saving a few hundred dollars if purchased in a bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing range - HIGHLY RECOMMEND

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung gas range model: NX60A6751SS is amazing. There are 5 burners on the stove - 4 round and 1 long. The 4 round burners offer perfect sizes for different pans/pots. One of the round burners is a double burner, so it can heat very quickly. The long burner has a flat griddle that can be used for pancakes (that's what we use it for). The oven can be one large or two small ovens. I love the small upper oven for making pizza. HIGHLY RECOMMEND.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Ease of use

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to clean. Looks good. !!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do yourself a favor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this oven!!! Had electric for years. Nice to be back on gas. Looks beautiful in our kitchen. Only downside, more options than I know what to do with. Six out of 5 stars

    I would recommend this to a friend