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Customer Ratings & Reviews

$1,214.99

Customer reviews

Rating 4.6 out of 5 stars with 756 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle highly for its air fry capabilities, overall performance, and ease of use. Many appreciate the convection feature, WiFi connectivity, and other features, as well as its heating speed and design. However, some customers have noted concerns about the glass top's susceptibility to scratches, the visibility of the controls, and discrepancies in color representation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 756 reviews
  • Rated 4 out of 5 stars

    Nice size, but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice oven size, will be great for the holidays. Overall a good range. Sadly, like so many things made these days, the metal is very thin on this range and can bend easily, My mother’s range lasted decades and weighed a ton to move to clean behind, this one probably doesn’t wight 50 lbs., get tech in it but I doubt it will last many years. Griddle that comes with the range that is supposed to sit on the glass top had metal feet that will scratch the surface when used.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    WE like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the stove 4 weeks ago and used most all features. We are very please with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great range!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the griddle that it comes with!! Works well and looks great in our kitchen. Given I've only had it for a week, the only problem I have is getting it connected with the Samsung Smart Things app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove works great. Very easy to operate. I highly recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Please Read Disclaimer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - AirFryer, Griddle, My grandkids love the Griddle and my mother loves the Airfryer. I was able to clear a spot on my counter. Cons: Glass top scratches up very easily. No matter how much cleaning you do it looks like you have the stove for years. Yes I used new pots and Pans and there are still marks all over...so now when the stove is not in use I use a stove cover to hide all scratches and marks. I didn't expect this from a Samsung product. Besides that I really like the stove. .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand your disappointment with your range that is hard to clean and easily scratched. Let us help.

      Here is a link to the user manual; kindly go to pages 48-49 for a guide on how to clean and care for your range.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202502/20250219150835685/O_01._IB_FULL_NE5000A_NE63A6711_EN.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149093980) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Samsung oven

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was a great deal. Love the air fryer option.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excellent installation service. You dont have to buy an air fryer separately, this oven has it all and sends you a notification when ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More features than I will probably ever use. Awesome replacement for what came with my home when I moved in.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Love the Air Fryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stove. Gave my counter top air fryer away because this oven has it and it works great, plus I can air fry more in it. I haven't tried the griddle yet, but I will soon.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SLThompson, I am so glad to hear your Samsung Range is working well. We appreciate the feedback. Thank you for being a part of our Samsung Community. ^Brad Samsung

  • Rated 4 out of 5 stars

    Samsung Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this oven for a couple weeks now. Very happy with it. Looks nice, works as expected. Burners take longer to heat than my very old electic one but not a big issue. Installtion sevice went well and were professional. 4 star instead of 5 because (1) no manual came with it, only installation manual. Oven a bit more high tech than I was used to. Had to go searching on Samsung website for one and don’t have a copy readily available. My opinion, should be included, just stupid and Cheap it isn’t. (2) 2nd choice oven…Not the oven I wanted. Had my heart set on the samsung split/double oven. Had good reviews but BB sales person said it was gimic, not worth the extra money. In hindsight, I really wish I had purchased the one I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    range

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like the grille and air frier. However, the top glass is not easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Range, Thumbs up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range, great features. Wifi connectivity is very helpful and used frequently. Definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cooking pleasure!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new stove top. It allows me several options in preparing meals. It is easy to use and clean up is a cinch!

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great oven!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sobfar we are loving it. Pretty sweet to be able to preheat from phone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Perfect oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great oven. Looks great and works very well. A lot more stainless then I expected. Love the griddle and air fryer. Thumbs up Best Buy delivery teams are also the best by far. Very courteous

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase. No complaints at all. I love the air fry option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Affair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new oven/stove/ceramic cooktop, no-preheat air fryer/griddle appliance. I like to bake a lot and I haven't had a new oven in over a decade. And that I bought this, I love to bake again. Very precise temperature settings. The no-preheat air fryer is the "bee's knees". It has reduced meal preparation times by almost 50% and tastes great!

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    More features than I really need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite an advanced stove/oven. Everything works great.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Best stove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stove! Safety features are perfect for my grandson. Preheat super fast. We love the griddle!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great find

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this oven from the Best Buy Outlet. It was in mint condition and works perfectly. It has all the bells and whistles.

    I would recommend this to a friend