Customer Ratings & Reviews
- Model:
- NE63A6311SS
- SKU:
- 6447911
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 6.3 cu. ft. Freestanding Electric Range's overall performance and ease of use. Many appreciate the rapid boil feature, self-cleaning function, sleek design, and WiFi connectivity. However, some customers have expressed concerns about the glass top, difficulty cleaning the cooktop, the size of the drawer, and the control panel. A few customers also mentioned the timer's volume.
This summary was generated by AI based on customer reviews.
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove and my wife, it too look like perfect in our kitchen
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung range electric
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung range electric look very good … keep it , Thank for Best Buy
I would recommend this to a friend Stove eletric
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove with wifi able to see if its on . You can also turn on the lights with your phone.
I would recommend this to a friendSamsung - Electric Range
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mom loves this stove!! The diffrent options are more than anticipated. Being able to turn just the inner portion on w/smaller pans OR the entire thing. Rapid Boil .. Brilliant Great Buy
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving this oven and it looks great. We were very pleased with the ease of purchasing 4 matching appliances that were perfect for our kitchen.
I would recommend this to a friend - Pros mentioned:Heating speed
My new range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new range, love the way it cooks and really happy at the way my cakes and cupcakes look coming out of the oven
I would recommend this to a friend Happinessis a New Range!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good delivery workers! They were polite, and friendly! They showed me how the oven needed to go on. They were on time and I had a wonderful experience. I already used the stove top and I can't wait to cook in a functioning oven!
I would recommend this to a friend- Cons mentioned:Glass top
Mediocre
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the Samsung glass top stove is a visual pleasing addition to the kitchen it will be short lived because the glass top stains and scratches too easy. Overall not the happiest purchase I’ve ever made.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jdem3,
Thank you for your review. We are saddened that your range already has scratches and stains. I understand that this experience is not ideal.
Kindly visit this User's Manual on pages 40-48 about Maintaining your Electric Range:
https://downloadcenter.samsung.com/content/UM/202103/20210316120415733/NE63A6311_AA-01_EN-MES-CFR.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144870418 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
- Pros mentioned:Overall performance
Mixed feelings
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range has been installed but it arrived with a dent in the back panel (see pics enclosed). For this reason the quality of the appliance is excellent but the delivery was poor.
I would recommend this to a friend Samsung WiFi enabled 5-burner stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great decision purchasing this stove and a great price.
I would recommend this to a friendSAMSUNG
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove, love being able to Bluetooth it to my phone to preheat the oven. Have no complaints have had it almost a year
I would recommend this to a friendGreat value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooking and baking functions are as expected. Cleaning of cooking surface and stainless finish require extra attention.
I would recommend this to a friendvery satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the purchase of my Samsung Electric range it is stylish and has all the functions I need and more.
I would recommend this to a friendIt was meant to be, God said so!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one was damaged (open box) but I loved it n had to exchange. God is awesome a brand new one exactly like it m only paid 37. Difference! Now working perfectly?
I would recommend this to a friendGreat buy!!! Love the 5 burners!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase!!! Love the 5 burners, I highly recommend! But even beyond the stove… best appliance purchase experience ever! Best Buy is amazing with world clas customer service
I would recommend this to a friendGreat stove
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, my wife loves it. I really like that you can set the stove through your smart hub system.
I would recommend this to a friendBad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually review products but I had to for this particular one so I gave it two star because it’s nice looking but I don’t advise on buying because if you cook a lot like I do you won’t enjoy it. Day three of using and it’s already peeling off and the head looks like an old electric stove
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mimi,
Thank you for reaching out and sharing your feedback about your Samsung Electric Range. I understand you're having an issue with your electric range as it's already peeling off and the head looks like an old electric stove. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001943/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060833/ for tips on how to clean and care for your Samsung electric cooktop.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144535866.
-Noraina
Very good appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good appliance. Works great. No issues. Bought the matching microwave as well.
I would recommend this to a friendWe love our new stove!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire stove is great! The oven is super efficient amd the stove top is fast to heat up. And we love that it matches out microwave.
I would recommend this to a friendRoger’s oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every thing great from the product to the delivery
I would recommend this to a friend
