Customer Ratings & Reviews
- Model:
- NE63A6311SS
- SKU:
- 6447911
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers value the overall performance and ease of use of the 6.3 cu. ft. Freestanding Electric Range. Many appreciate the rapid heating and boiling capabilities, as well as the convenience of the WiFi and self-cleaning features. However, some customers have expressed concerns about the glass top's appearance and the difficulty in cleaning the cooktop, while others have noted issues with the drawer size and control panel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Nice upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall works very well. Very easy to clean. This was an upgrade for me as my last stove had the coils. The only thing I wish they could improve upon are labels. They’re hard to see because they blend in with the black stainless steel color.
I would recommend this to a friend - Pros mentioned:Ease of use
I love it, I needed it, Im happy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my stove, works great and easy to clean, the oven is excellent.
I would recommend this to a friend Best electric range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love, love my new electric range. It’s sleek and beautiful. It meets all my needs and more…. I can use big pots and very small ones perfectly. I’m extremely happy with my purchase.
I would recommend this to a friendPoor stainless steel finish & no warranty support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Samsung range brand new, and after less than 2 months of normal household use, the stainless steel finish became permanently discolored. The appliance was cleaned only with water, a soft cloth, and standard household dish soap, which is normal and reasonable for any kitchen appliance. No abrasive cleaners or harsh chemicals were used on the stainless steel. Samsung classified this as “cosmetic damage” and refused to honor the warranty, despite the product being nearly new. A technician was scheduled, but Samsung already stated they will not cover the issue. A premium appliance should not deteriorate under basic cleaning, and customer support has been extremely disappointing. I would not recommend this product due to poor material quality and lack of warranty support.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tati,
Thank you for your feedback on our refrigerator. Rest assured that we are working to improve our products and services with the help of your review. Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Nicole
- Pros mentioned:Ease of use
Love thus unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit and color didnt realized you have to input the temperature instead of pressing up down arrow..easy to keep clean...so far
I would recommend this to a friend - Pros mentioned:Heating speed
100% reccomended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a great buy! It heats up very fast and is very practical.
I would recommend this to a friend Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove and my wife, it too look like perfect in our kitchen
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung range electric
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung range electric look very good … keep it , Thank for Best Buy
I would recommend this to a friend Samsung - Electric Range
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mom loves this stove!! The diffrent options are more than anticipated. Being able to turn just the inner portion on w/smaller pans OR the entire thing. Rapid Boil .. Brilliant Great Buy
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving this oven and it looks great. We were very pleased with the ease of purchasing 4 matching appliances that were perfect for our kitchen.
I would recommend this to a friend - Pros mentioned:Heating speed
My new range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new range, love the way it cooks and really happy at the way my cakes and cupcakes look coming out of the oven
I would recommend this to a friend Stove eletric
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove with wifi able to see if its on . You can also turn on the lights with your phone.
I would recommend this to a friend- Cons mentioned:Glass top
Mediocre
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the Samsung glass top stove is a visual pleasing addition to the kitchen it will be short lived because the glass top stains and scratches too easy. Overall not the happiest purchase I’ve ever made.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jdem3,
Thank you for your review. We are saddened that your range already has scratches and stains. I understand that this experience is not ideal.
Kindly visit this User's Manual on pages 40-48 about Maintaining your Electric Range:
https://downloadcenter.samsung.com/content/UM/202103/20210316120415733/NE63A6311_AA-01_EN-MES-CFR.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144870418 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Happinessis a New Range!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good delivery workers! They were polite, and friendly! They showed me how the oven needed to go on. They were on time and I had a wonderful experience. I already used the stove top and I can't wait to cook in a functioning oven!
I would recommend this to a friend- Pros mentioned:Overall performance
Mixed feelings
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range has been installed but it arrived with a dent in the back panel (see pics enclosed). For this reason the quality of the appliance is excellent but the delivery was poor.
I would recommend this to a friend Samsung WiFi enabled 5-burner stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great decision purchasing this stove and a great price.
I would recommend this to a friendSAMSUNG
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove, love being able to Bluetooth it to my phone to preheat the oven. Have no complaints have had it almost a year
I would recommend this to a friendvery satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the purchase of my Samsung Electric range it is stylish and has all the functions I need and more.
I would recommend this to a friendIt was meant to be, God said so!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one was damaged (open box) but I loved it n had to exchange. God is awesome a brand new one exactly like it m only paid 37. Difference! Now working perfectly?
I would recommend this to a friendGreat value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooking and baking functions are as expected. Cleaning of cooking surface and stainless finish require extra attention.
I would recommend this to a friend
