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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1094 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the overall performance and ease of use of the 6.3 cu. ft. Freestanding Electric Range. Many appreciate the rapid heating and boiling capabilities, as well as the convenience of the WiFi and self-cleaning features. However, some customers have expressed concerns about the glass top's appearance and the difficulty in cleaning the cooktop, while others have noted issues with the drawer size and control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,094 reviews
  • Rated 5 out of 5 stars

    Great buy!!! Love the 5 burners!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase!!! Love the 5 burners, I highly recommend! But even beyond the stove… best appliance purchase experience ever! Best Buy is amazing with world clas customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove, my wife loves it. I really like that you can set the stove through your smart hub system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually review products but I had to for this particular one so I gave it two star because it’s nice looking but I don’t advise on buying because if you cook a lot like I do you won’t enjoy it. Day three of using and it’s already peeling off and the head looks like an old electric stove

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love our new stove!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire stove is great! The oven is super efficient amd the stove top is fast to heat up. And we love that it matches out microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance. Works great. No issues. Bought the matching microwave as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roger’s oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing great from the product to the delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Just wish someone would’ve told me I needed to buy the outlet. First new stove I’ve ever bought and didn’t know.

    I would recommend this to a friend
  • Cons mentioned:
    Cooktop

    Rated 2 out of 5 stars

    Glass stove top cracks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Samsung oven less than 2 years ago and the stove top glass cracked, nothing dropped on it nor did we ever leave heat on for a long duration. Just cracked...now front left burner doesn't work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AndrewjS, we understand how important it is to ensure your burner is working to prepare freshly made meals. Allow us to help you with this.

      Below is a link to help you diagnose if one of your burners is not working. Please click on the embedded word.

      One burner on the cooktop does not work
      https://www.samsung.com/us/support/troubleshooting/TSG01001949/#a-radiant-element-on-the-electric-cooktop-does-not-work

      To check the availability and compatibility of your range glass cooktop, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at  www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146677101) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great oven. Food cooks evenly. Major upgrade over my old oven.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stove!! I can send baking time and temperature to the stove from my phone and get notifications when the timer is done. The look is amazing, i went with the black stainless and did the matching slim microwave hood above it. I couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Rapid boil

    Rated 3 out of 5 stars

    Basic stove nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a stove. Nothing crazy or exciting but it works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect stove for our space and for what we needed for cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Amazing stove!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an AMAZING stove. I was very apprehensive in getting an electric stove because gas stoves are better in my humble opinion. No coils, smooth even cook surface and WiFi enabled are all plusses. HIGHLY RECOMMEND!

    I would recommend this to a friend
  • Cons mentioned:
    Glass top

    Rated 1 out of 5 stars

    Waist of Money! Glasstop only last 6 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glass top broke after 6 months. I opened a service ticket to have someone reach out. Samsung rep canceled it without reaching out to me first. That is my last Samsung that I may purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      I can understand how frustrating it must be to deal with the broken glass top and the canceled service ticket. Let us help you out.

      I have shared a Samsung link below where you can request a repair.

      https://www.samsung.com/us/support/service/

      Should you need assistance with requesting a repair, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number 1147341539 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and fits perfect in my kitchen. Thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Workless SAMSUNG stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks after buying it the oven stop working we call technician so they can fix it and they came 2 weeks later and check it and they find one roach yes one single roach and they said i have a roach infestation i have live in a apartment were the stoves has a thousands of roaches and still working very good this brand new SAMSUNG STOVE wiht one single roach is the oven is not working no more I should have keep my older stove make it mistake buying this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Rapid boil, Wifi

    Rated 4 out of 5 stars

    Nice features, affordable range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung range is at a good price point to have a nice stove with some handy features without breaking the bank. Compared to other stoves in this price range, Samsung offers a modern, clean design that is an instant upgrade for any kitchen. For these reasons, I recommend this range. Pros: -Musical Sounds: The range has a pleasant musical tone when it is done preheating and when the timer goes off. I find that this is much easier to distinguish from other oven timers, especially in a noisy environment or for those who have a harder time hearing,. -Temperature Preheat Display: The range displays the current temperature as the oven is preheating, so you can generally gauge how long before it will reach the desired temp. -Rapid Boil: I found that it took about 8-9 mins to get a rolling boil on 4 quarts of water. I think this is much faster than other stoves I've used. -Fast Preheat: It took about 11 minutes for the oven to reach 350 degrees and 13 minutes to reach 425 degrees. -Number Keypad: You can punch in the exact temperature that you'd like to heat the oven to. No more holding down the plus or minus signs and waiting to reach the number. -Large Capacity: The space in the oven is very big and you could fit multiple items inside. -Hidden Heating Element: The hidden heating element is a nice bonus when wiping out the oven. -Gray Knobs: I like that the knobs are a painted gray rather than stainless to keep them from having obvious fingerprints and smudges. -Easy-Clean Glass Top: The stovetop surface is beautiful and easy to clean with a ceramic cleaner. -Sleek Design: The range is sleek and modern, adding a nice aesthetic to my kitchen. -Easy-Read Buttons: The buttons for the keypad and other functions are easy to read. -Wi-Fi Capable: Preheat from afar. Cons: Hard-to-Read Dials: On the other hand, the numbers for the stove top dials are hard to read. They are small and black on stainless steel, so if you are wearing dark clothing, it will reflect in the stainless steel and make the numbers very hard to read. Dial Position: For some reason, it feels like the dials should be reversed. The front burner should be on the outside and the back burner dials on the inside. But maybe that's just me. Buttons: You have to push hard on the buttons. In a world where touchscreens are the norm, it feels strange to have to push so hard to get it to register. Drawer: It is small, but you sacrifice drawer space for oven space. Neutral: Steam-Clean feature is useless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful but its a mess!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is beatiful but i cooked for the first time yesterday and it already looks old and dirty! I tried to cleaned it but it looks the same.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Review,

      Thank you for bringing this to our attention.
      I'm so sorry for having some problems with your Samsung - 6.3 cu. ft. Freestanding Electric Range with Rapid Boil™, WiFi & Self Clean - Stainless steel

      We apologize for any inconvenience this may have caused you.
      The experience is not what we expect from our customers.

      To troubleshoot your concern here are some links that might help you.
      Clean and care for your Samsung electric cooktop
      Although they are different from traditional gas cooktops, taking care of your electric or induction cooktop doesn't have to be too hard. This guide will explain everything you need to do (or avoid doing) to keep the cooktop looking pristine, so it will last for years to come.
      https://www.samsung.com/us/support/answer/ANS00060833/

      Product Manual:
      https://downloadcenter.samsung.com/content/UM/202103/20210316120415733/NE63A6311_AA-01_EN-MES-CFR.pdf

      In case you have any other concerns you may reach us via the following options.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
      Reference number: 1144422521

      Thank you for choosing Samsung.

      ^Ross Samsung

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but ceramic need to be better need more information when you buy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, GianniV.

      Thank you very much for your observation of our range. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Beautiful Stove - but it was Damaged...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers worked very quick. This stove is beautiful (but it was delivered damaged with scratches).

    I would recommend this to a friend
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