Customer Ratings & Reviews
- Model:
- NE63A6511SS
- |
- SKU:
- 6447922
Customer reviews
Rating 4.4 out of 5 stars with 1544 reviews
(1,544 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Cleaning4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 6.3 cu. ft. Freestanding Electric Range's air frying, ease of use, and convection capabilities as significant advantages, with many praising its speed and the inclusion of WiFi. However, some users find the glass top difficult to maintain, and the timer's functionality has received mixed reviews. The sleek design and overall features are frequently highlighted as positive aspects. The price point is also generally considered favorable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Convection, Heating speed
Rated 5 out of 5 stars
Very nice Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't had it long, but everything about this range is extremely nice. It warms up fast, both burners and oven. The oven cooks very evenly. No complaints on performance so far. Plus it looks very attractive.
I would recommend this to a friend - Pros mentioned:ConvectionCons mentioned:Glass top
Rated 5 out of 5 stars
Great oven.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven Efficient stove top. Great rapid boil on both front burners. I wish the stove top were not such a finger print magnet. Overall a five star keeper.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
PAULB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LIKE IT A LOT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1111111111
I would recommend this to a friend - Pros mentioned:Convection
Rated 5 out of 5 stars
Appliance Review 2021 - Samsung Dishwasher & Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchase a Samsung range and dishwasher and love them both. Was a little hesitant at first due to Samsung previously only being an electronic and not necessarily in the appliance field. Both products were delivered as scheduled. Delivery and set up was great! The installers were very neat/tidy and personable and got the job done timely. The appliances work as they should. I have not had a new dishwasher in over 10 years so the wash cycles are a bit longer these days but I just set it and forget it and the dishes come out clean and dry. Range is as pictured and both the stovetop and oven work great! Would definitely buy Samsung again.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there StewWal, congratulations on getting a Samsung Range that you love. I know you must appreciate how well the unit works as much as we appreciate your honest feedback. Thank you for loving Samsung and choosing to put us in your home. ^Brad
Rated 5 out of 5 stars
Glass top Range with airfryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this range. Love the fact it is wifi and has so many great features. I love the glass top and the whole look of the range is awesome looks rich and sleek
I would recommend this to a friend- Pros mentioned:Air fry, Ease of use
Rated 5 out of 5 stars
Samsung Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new Samsung range. I am getting a lot of use out of the air frying and convection oven settings. It’s beautiful and it cleans easily. Don’t know why I waited.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
My Oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Oven It does everything you need to cook the perfect meal It Roasts ,Proofs,Broils, Simmers,The steam cleaning process is excellent
I would recommend this to a friend - Pros mentioned:Air fry
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is the best. The wifi and air fry are awesome.
I would recommend this to a friend Rated 4 out of 5 stars
Good, basic range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this a little over a month and still haven't figured out some of the more "fancier" features. Yes, it does show every bit of fingerprint and food spills and I probably should have purchased a white one.
I would recommend this to a friendRated 5 out of 5 stars
Samsung stove- electrifying!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this stove! It is easy to use and has a variety of settings!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the product, it meets my expectations
I would recommend this to a friend Rated 2 out of 5 stars
Disappointed with oven and purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have a good experience purchasing this oven. The sales associate rushed me and didnt process it for no interest nor did he apply my rewards towards the purchase. I had to go back in line to have them applied but no one wanted to process a return to process the no interest option. When the oven arrived the delivery guy took all my baking dishes with old oven and did not answer my calls about retrieving the baking dishes. So i lost 8 baking dishes. The touch screen feature is really tempermental and dont work gracefully. Must touch buttons over and over. The bottom warmer/storage drawer is very cheap and came bent and crooked and falls off track. And the oven has a weird smell to it. The stove becomes stained with every use and very difficult to clean. Overall im disappointed with my buy and think the oven is cheap and poorly made.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sabrina V,
To better assist you with your purchase concern and delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
As for your specific concerns with the range, let us extend our help by providing the details you need for your range.
Below are links to help you with the panel that does not respond to touch, the weird smell coming from the oven, and tips on how to clean your cooktop and oven. Please note that there are hyperlinks you can click and videos you can watch for additional information.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Odor or smoke from the Samsung oven:
https://www.samsung.com/us/support/troubleshooting/TSG01110185/
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS10006856/
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS10002315/
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151764711) when you message us so our team can retrieve your information.
Thank you.
Nicole
Rated 5 out of 5 stars
Out With The Old, In With The New
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had it for about a month now and haven’t had a single issue with it. It replaced our Kenmore that was going bad after 17 years. We’ve not used all the functions on it yet but will try them all eventually. It’s a bummer that it doesn’t come with the air fryer pan. It’s really cool that it has a WiFi/Bluetooth connection.
I would recommend this to a friend- Pros mentioned:Heating speed
Rated 5 out of 5 stars
Greg P
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the even cooking of the burners, as well as the quick heating of the oven. I love have the efficiency of the large air fry oven.
I would recommend this to a friend - Pros mentioned:Air fry, Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Samsung stove. I like its shape and very easy to use. Easy to clean and it has air fryer in it.
I would recommend this to a friend - Pros mentioned:Air fry
Rated 5 out of 5 stars
Good Range for the Price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it, a great deal for the price. I was easy to install, it looks great in the space, the wifi and air fryer are awesome and work as expected. Overall very satisfied with this purchase and can recommend it to others in good conscience.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thank you for leaving a wonderful review! We're glad to hear that you're enjoying this Samsung range. ^Ty
Rated 5 out of 5 stars
Samsung range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, beautifuly designed, works great, highly recommend
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay! so far is working great, hope it’s stay like that
No, I would not recommend this to a friend - Pros mentioned:Air fry
Rated 5 out of 5 stars
WOW!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I Ordered This Range For My Wife And 3 Days Later It Was Delivered On Time, Fully Installed And Set Up Ready For Use. She Is Extremely Happy With The Stove, Had No Idea It Have An Air Fryer LoL So Far Super Exited With This Purchase .. Oh Before I Forget When You Set A Timer At The End Of The Timer It Plays A Little Tune Which I Was Super Surprised ... No Regrets On Buying This Range And I Sure Do Recommend This To Anyone Looking For Their Next Range..
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 3 out of 5 stars
Performance is fine; sound option is awful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only haf this a few days and the range is fine and does the job for cooking and baking (have not air fried yet because i haven't gotten basket like many other reviewers). I'm motivated to write a review though, for 2 reasons: 1) After using the stove top exactly once I got the same "bubbling" under the glass that a couple other reviews mention. Not a deal breaker, not terribly noticeable at this point but not great and 2) I can't believe that in all my pre-purchase research I only found a passing mention of the "songs" this appliance plays. It plays almost 15 seconds of, what i find to be, an incredibly annoying melody when the oven reaches temperature and does the same (but with a different melody) when the timer goes off (and it keeps going and going until you hit the timer button). The only option I can find anywhere (Samsung help, other online appliance help and in the owner's manual) to solve the problem is to turn the sound completely off-therefore making the timer useless-all or nothing is a terrible solution. My stove can be connected to my wifi but it can't give me a seconary sound indicator option? If I had any inkling of this feature I would never have purchased.
No, I would not recommend this to a friend




















