Customer Ratings & Reviews
- Model:
- NE63A6511SS
- |
- SKU:
- 6447922
Customer reviews
Rating 4.4 out of 5 stars with 1544 reviews
(1,544 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Cleaning4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 6.3 cu. ft. Freestanding Electric Range's air frying, ease of use, and convection capabilities as significant advantages, with many praising its speed and the inclusion of WiFi. However, some users find the glass top difficult to maintain, and the timer's functionality has received mixed reviews. The sleek design and overall features are frequently highlighted as positive aspects. The price point is also generally considered favorable.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
not installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My stove arrived last night, but the delivery guys said their records showed that they were not installing it, just delivering it. When I bought it before, they installed it for me. Now I have a stove, but not a working stove. I now have to find someone to install it for me. What a hassle.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with your delivery and installation service, please contact Best Buy's customer service department at (888) 237-8289. They are available 24 hours a day.
A representative can either assist you directly or transfer you to your local store for help with your specific question.
Leo
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung Electric Range...Perfect!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung Electric Range! It's beautiful and easy to use, and clean. The oven cooks even and completely. I have no complaints.
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Great Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It works great. It cooks evenly and heats up fast and cools down fast. I haven't tried all the features on it yet, so I can't really comment on that, but the functions that I have used work well. So far I'm very happy with it and I expect to try out other features soon.
I would recommend this to a friend - Pros mentioned:Air fry, Convection
Rated 5 out of 5 stars
Stove Upgrade
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove! Looks nice and has all the bells and whistles.
I would recommend this to a friend - Pros mentioned:Convection, Ease of use
Rated 5 out of 5 stars
Good range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance rapid boil, great oven and easy to clean
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Super value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well built Great function Heats up quick Looks super
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Does the job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for my use, cooking for just myself and not wanting to take a lot of time to be trained on its use. Even i can figure out to use it without a manual
I would recommend this to a friend - Pros mentioned:Air fry
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this stove for my daughter and she loves it. Especially the air fry feature. I dont really like the knobs are located above the unit and you have to reach over the heat ekements to turn it off, but it doesn’t seem to be a problem. I would recommend this unit.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome stove!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the bundle of Samsung appliances and have it for about 5 months now. No complaints. Love every single appliance. Very recommended. The price was also awesome at Black Friday deal.
I would recommend this to a friend- Pros mentioned:Air fry
Rated 5 out of 5 stars
Great Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got my new stove (after my old one died) and I really like it. It has some really great features: air fry, bread proof, regular bake, convection bake, and four burners that are multi-use, too. There is also a 'keep warm' burner that is very useful. The oven is very large and has multiple levels to put the racks on. If you are looking for a new stove, this one should be at the top of your list!!
I would recommend this to a friendBrand response from Samsung
Posted .Hey, thank you for leaving a wonderful review and for choosing Samsung! ^Ty
Rated 3 out of 5 stars
Wifi control is limited & outer glass oven door
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this stove to have wireless control of pre-setting/prewarming temperature, but you must go to the stove and press start in order for it to start heating. It's not that big of an issue. However, the outer glass on the oven door shattered when a pot handle spun around and hit the side of the oven door. The pot was in the cabinet next to the stove. Contacted Samsung, and i was told it would not be covered under warranty. The glass shattered, then fell off the door with minor contact to the side of the glass! This is a safety issue! BE WARNED OUTER GLASS ON OVEN DOOR IS EXTREMELY FRAGILE! The stove and conto work pretty well otherwise. Air frying is not a effective as compact air fryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BMac, we understand your frustration if the oven door's glass is shattered. We want to speak to you directly to provide support and see what options we can offer to help you.
Here is a link to your user manual for details on using the Smart Control feature. Turn to page 36, "Using the smart control feature."
Manual
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148840572) to help our team pull up your information.
Have a great day.
^Camille
Rated 4 out of 5 stars
Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good product but after two years not working. I don't know what happens.
No, I would not recommend this to a friend- Pros mentioned:Convection
Rated 4 out of 5 stars
Roach problem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful oven great price but had a roach problem, I would recommend this product based on this performance, but the roaches need to check out your warehouse or delivery person
I would recommend this to a friend - Pros mentioned:Convection
Rated 4 out of 5 stars
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is by far the best i have purchased and the fact that it airfrys too is a godsend.
I would recommend this to a friend Rated 5 out of 5 stars
What a Great Stove! Buy One For Yourselves!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove! Has everything I want and need. I Recommend this stove to everyone. You won't be disappointed!
I would recommend this to a friend- Pros mentioned:Air fry, Convection
Rated 5 out of 5 stars
Samsung 6.3 cu.ft. Freestanding Range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we wanted and more! Works great! Definitely recommend!
I would recommend this to a friend - Pros mentioned:Air fry, Convection
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new oven amazing features. Can’t wait to try the new air fry feature
I would recommend this to a friend Rated 5 out of 5 stars
Cookin' Again in no time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice stove!! With some great new features! Staff at Best Buy and delivery were awesome!!
I would recommend this to a friend- Pros mentioned:Air fry
Rated 5 out of 5 stars
Range review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range has been a very nice addition to our kitchen. Very pleased with it.
I would recommend this to a friend Rated 4 out of 5 stars
Stovetop by
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stovetop shows every little thing. Very hard to keep clean
I would recommend this to a friend








