Customer Ratings & Reviews
- Model:
- NE63A6511SS
- |
- SKU:
- 6447922
Customer reviews
Rating 4.5 out of 5 stars with 1941 reviews
(1,941 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Cleaning4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome oven and air fryer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove, oven and best of all is the built in air fryer. My family loves this oven.
I would recommend this to a friendRated 4 out of 5 stars
Great stove
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited when i purchased but when i got it here there was no cord to plug it in or no option to even purchase one when you go to order it im in love with the stove and works really well but the delivery drivers were very rude and disrespectful
I would recommend this to a friendRated 5 out of 5 stars
Best Stove Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In love with this stove! Definitely recommend! It is gorgeous!
I would recommend this to a friendRated 5 out of 5 stars
Great bonus features!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this stove because it matched my refrigerator, I didn't even pay attention to the extra features, now I love them.
I would recommend this to a friendRated 5 out of 5 stars
Excellent upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded from an older coil top electric range and we couldn’t be more happy with this one, cleaning has been way better and the air fryer is amazing!
I would recommend this to a friendRated 5 out of 5 stars
Amazing Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very nice and works great ! I love having the built in air fryer.
I would recommend this to a friendRated 2 out of 5 stars
Disappointed with oven and purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have a good experience purchasing this oven. The sales associate rushed me and didnt process it for no interest nor did he apply my rewards towards the purchase. I had to go back in line to have them applied but no one wanted to process a return to process the no interest option. When the oven arrived the delivery guy took all my baking dishes with old oven and did not answer my calls about retrieving the baking dishes. So i lost 8 baking dishes. The touch screen feature is really tempermental and dont work gracefully. Must touch buttons over and over. The bottom warmer/storage drawer is very cheap and came bent and crooked and falls off track. And the oven has a weird smell to it. The stove becomes stained with every use and very difficult to clean. Overall im disappointed with my buy and think the oven is cheap and poorly made.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sabrina V,
To better assist you with your purchase concern and delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
As for your specific concerns with the range, let us extend our help by providing the details you need for your range.
Below are links to help you with the panel that does not respond to touch, the weird smell coming from the oven, and tips on how to clean your cooktop and oven. Please note that there are hyperlinks you can click and videos you can watch for additional information.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Odor or smoke from the Samsung oven:
https://www.samsung.com/us/support/troubleshooting/TSG01110185/
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS10006856/
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS10002315/
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151764711) when you message us so our team can retrieve your information.
Thank you.
Nicole
Rated 5 out of 5 stars
Beautiful oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful oven - stove top quickly got marks we haven’t been able to remove but still looks good
This review is from Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Excellent range with limited connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven. This is my second samsung range. I kove the style and the various options that this unit affords. Air frying is a nice addition. I havent had to clean the oven yet, but the flexibility of self clean and steam clean is excellent. My only complaint is that the Alexa functionality seems misleading. I have it working with the samsung app and connected to my network, but the alexa funtions just dont work. Hardly a deal breaker though. Overall very pleased.
I would recommend this to a friendRated 4 out of 5 stars
Hopefully Like to Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited for this c’mon it’s an air fryer, convection oven and conventional all in one with a dope as top range. And Oooh! did I mention it you can use Alexa with a suggestive cooking app. One thing I couldn’t connect it and it became quite frustrating after a bazillion times. The air fryer isn’t as quickly to cook food like a stand alone air fryer.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review and being a Samsung customer! ^Ty
Rated 5 out of 5 stars
Good value, air fry q bonus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stove, nice air fry. Seems intuative to use. I like the controls up high to prevent children from moving dials.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Robo, it makes me so happy to hear you are enjoying your Samsung Range. Thank you for sharing with us. We are so thankful to have you in our Samsung family. ^Brad
Rated 5 out of 5 stars
Great oven.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good has been an excellent oven to Use with a lot of good features
I would recommend this to a friendRated 4 out of 5 stars
Stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up fast lots of diferent modes 2 bake and air fry love it
This review is from Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Stove love!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love!!!! My new stove! It does so many different things. I have used nearly all of them just to try them out. Also with the air frying function I got to clear things off my counter.
I would recommend this to a friendRated 4 out of 5 stars
Great stove
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove for the price, if you’re gentle with the glass top it will stay nice. The left side of the oven cooks hotter so food needs rotated even on convection bake & it gets the kitchen so hot are the only complaints to knock it down to 4 stars. A great stove and definitely worth it for a good upgrade.
This review is from Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, delivery was amazing. Easy the whole way through.
I would recommend this to a friendRated 5 out of 5 stars
Great Oven/ Stovetop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Packed with functions, easy to operate, love the stainless finish and the glass cook top. Bakes evenly, easy to clean.
This review is from Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello AngelSharp! Thanks for your review! ^Ty
Rated 5 out of 5 stars
Great Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply a great stove. Sleek looking, easy to use, even for my technology challenged parents. Air-fryer built-in
I would recommend this to a friendRated 5 out of 5 stars
Have had the stove for about a week so far love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the stove for about a week so far love it having the air fry in the oven is awesome looks great in the new kitchen
I would recommend this to a friendRated 5 out of 5 stars
Samsung air fry stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even in the short time I have owned my stove, I have loved using it. I am still learning all the features but it has been so much fun, this journey of discovery. Tried the air fry feature tonight and was extremely happy with the way my chicken turned out. Very, very happy customer.
This review is from Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friend





















