Customer Ratings & Reviews
- Model:
- NE63T8951SS
- SKU:
- 6447898
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 6.3 cu. ft. Slide-In Induction Range, particularly praising its rapid heating speed and overall performance. Users appreciate its ease of use and are impressed with features like the air fry function. The design and induction top also receive positive feedback, contributing to a satisfying user experience.
This summary was generated by AI based on customer reviews.
Love Best Buy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy and the people they hire. I have had nothing but exceptional service from this company!!
I would recommend this to a friend- Pros mentioned:Air fry
Best Range Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This an amazing piece of appliance. It looks amazing with my other Samsung Black Stainless Steel appliances. It is an induction range that only work with pans that are magnetic at the bottom. Lots of feature like an air fryer and dual oven.
I would recommend this to a friend - Pros mentioned:Overall performance
Impressed with Induction!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stovetop induction is more responsive than gas! The double oven is good but all oven options are only available with the one oven. Like the slider rack. Overall very satisfied!
I would recommend this to a friend Broken after 5 months of use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That fact that it had a electrical pop while i was using the large burner and never worked after that after 5 months of use is upsetting
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for leaving us a review, Yuhdabest. We're here to help you with your Samsung range.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
Defective from the get-go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a difficult review to write since I was so excited about this stove. I waited two months for delivery. When the installers were putting the stove into place, the broil function kept coming on. I thought nothing of it, but when I finally got to play with it, I noticed that every time I opened the door then shut it, broil would turn on. I could turn the oven off but the problem persisted. With the partition removed, the same problem occurred but this time, the bake mode automatically came on. I called Best Buy and they immediately processed a return/exchange for September. For the next 2 months, I have a defective stove. But yay Best Buy, boo Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JenniferM,
Thank you for choosing Samsung for your range needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Charles
- Pros mentioned:Air fry
Samsung Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited quite awhile for it to be delivered and installed, but it is a great stove. Nice features, internet connected, double oven, air fryer, and induction cooktop work great. My wife loves it so far. It was expensive, but seems to be a good value.
I would recommend this to a friend Great stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove. This thing boils water in under a minute. Glad i waited and got an induction top. Yea had to buy new cookware but it was worth it.
I would recommend this to a friend- Pros mentioned:Heating speed
A great range and oven.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great range. Good looking with lots of features. Energy efficient electric induction is super fast with accurate temperature control. Dual opening doors are a plus.
I would recommend this to a friend - Pros mentioned:Air fry
Great range!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range, though wish i had never used best buy to get it due to the horrible experience. They made it right, but never again.
I would recommend this to a friend - Pros mentioned:Ease of use
Art
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Oven's we ever had. Easy to operate and clean. Air dry feature is excellent to have and works fantastic. Happy with our choice.
I would recommend this to a friend Great buy!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful appliance. I also love the safety feature that doesn’t allow the burners to turn on without an induction pan on it.
I would recommend this to a friendVery dissatisfied !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited 6 months for this to be delivered. After installation I used it three days and then would receive an error messages and it would only heat for 30 sec and then shut off and go into error. I worked with technician on the phone for two hours to go thorough the check off list. Sent repair service and the new parts did not fix the problem. Now I wait for another two weeks for new parts and another service. I still cannot use my stove or oven. This stove costs way to much to have this kind of immediate issue!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Janice!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo™, Smart Dial & Air Fry - Black stainless steel. I sincerely apologize for the inconvenience if there is an error code on your Samsung Range. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link about "Samsung Range or Wall Oven Error Codes" on your Samsung Range: https://www.samsung.com/us/support/troubleshooting/TSG01001948/.
You may also refer to the user manual about "Troubleshooting Checkpoints" on pages 66-70 and "Information Codes" on pages 71-73: https://downloadcenter.samsung.com/content/UM/202107/20210716111329169/NE9000T_NE63T8951SS_AA-02_EN-MES-CFR_210702.pdf.
I also shared the link about the warranty information of your Samsung Range: https://www.samsung.com/us/support/service/warranty/NE63T8951SG/AA.
Your Samsung Range is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) Year Parts and Labor.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144624404
Have a great day.
Melardo
- Pros mentioned:Air fry
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I love the induction cooktop, and using the dual oven is go convenient. We have used the air fryer and having convection oven has made baking do easy.
I would recommend this to a friend - Pros mentioned:Heating speed
Samsung induction duoflex
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful range!!! Boiled water in 1 minuter. Cant wait to learn more about induction and convection cooking…
I would recommend this to a friend - Pros mentioned:Air fry
Andy's gourmet kitchen.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great features. high price. the air fryer is a great addition. the space saving design eliminated a seperate air fryer on my counter top.
I would recommend this to a friend Great double oven!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product exceeds expectations! Love the double oven design yet can be used as a single!
I would recommend this to a friend- Pros mentioned:Air fry
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Absolutely love the induction and air fry features as well as the option to have 1 or two ovens.
I would recommend this to a friend - Pros mentioned:Air fry
Samsung induction range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the induction cooking and convection oven and air frying as well. All in one.
I would recommend this to a friend - Pros mentioned:Air fry
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we expected! Only have had it a week, but five stars at this point!
I would recommend this to a friend - Pros mentioned:Air fry
Finally arrived
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome so far. Just need to try baking to get the real feel. Oh and ot only took 4 months to get.
I would recommend this to a friend
