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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 936 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the 6.3 cu. ft. Smart Freestanding Electric Range with its air fry feature, ease of use, and overall performance. Many customers also find the range heats quickly and enjoy its various features and practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches and the difficulty of cleaning. Additionally, a few customers have noted that the control panel is not backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 936 reviews
  • Cons mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Nice to cook with, nice to look at

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this stove to be an excellent stove. I highly recommend it for the features it has. I know I gave this five stars but my couple of the pics are that I wish they were more than one big burner and also it is very difficult to keep this thing clean. The stove top gets dirty easily, and it takes some effort to clean it up other than that very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new stove! The features are amazing!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Versatile and very nice to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no major complaints. The air fryer can get messy, depending on what you are cooking. Bacon made a mess! And don’t cook greasy foods on the griddle unless you have a way you remove the grease as you cook. It would be nice to have an additional air fryer tray and oven rack. But so far it has been amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My wife loves it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in 2023 and it works great. We have had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best stove ever!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stove!!!! It makes it easy for me to cook multiple things on different settings.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great oven and range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older model of a Samsung range for about 10 years,but this model is far superior. The rapid heating eyes and no preheating oven saves time and energy as does the confection mode. Excellent performance for our large family

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Range finally arrives

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had my range for a few days but so far everything works great. Love the airfry and split oven. Did use the griddle pan wasn't use where to place it but figured it out. a lot of instructions to read. This was my 2nd purchase originally purchased in Jan but that one disappeared son I cancelled that order and repurchased again to get it sooner. Everything worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Amazing upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to split the oven is great! We can preheat the top section quickly which makes for much faster pizza for our impatient boys! The griddle option was an added bonus. It heats up in no time and makes perfect pancakes.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove works well after 2 years. Would buy again!

    I would recommend this to a friend
  • Cons mentioned:
    Glass top

    Rated 3 out of 5 stars

    Glasstop Scratches Extremely Easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So overall the stoves functions and performance are pretty good. Im a professional chef so I actually cook on this stove and noticed the glass top scratches extremely easy. After my first time cooking with it, it got a huge scratch. I move my pans around while cooking and even during my first basic cook, scratched the top. Baked on food on the top also doesnt clean off as easy as i would have hoped. The top seems fragile so im honestly a little scared to cook on it. Also the convection feature for the over doesnt do that great if using the top or bottom oven. The space is too small so the air doesn’t circulate like it should. So to get best results, remove the divider and use both ovens as a whole.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      Thank you for taking the time in writing this detailed review of your Samsung range model.

      I have shared a Samsung video link and Samsung links that can help you.

      How to clean and maintain the glass cooktop on your Samsung stove:
      https://youtu.be/b_dExUhgeus

      Samsung cooktop cookware breakdown:
      https://www.samsung.com/us/support/answer/ANS00045483/

      How to use your Samsung electric range or cooktop:
      https://www.samsung.com/us/support/answer/ANS00060805/

      Samsung oven temperature issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well

      I have shared this model's user manual link below. Please access the link and turn to page 35 for the twin mode temperature setting ranges to help with cooking in the oven.

      https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145557503
      to help our team pull up your information.

      Leo Samsung

  • Rated 2 out of 5 stars

    So disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Crappy service, When I scheduled the delivery everything was to come on the 1st of July . Best Buy calls and asks to move some of the deliveries up .. I say okay but they all still have to be in stalled as planed .. well the 21 come and the Delivery guys say they cannot install and are Going to add the dishwasher and microwave on to the delivery on the 23th .. um ok .. ( so that the items can be installed, the guys on the 21 are not authorized to install) .. come the 23rd we get a call and they Are on their way .. outside of the delivery time and oh … they have no idea where the microwave is but have a dishwasher and range… um okay They get here and cut The line and flood My kitchen … oh wait also they are not skilled with they type of plumbing we have .. interesting as we rush to shut the water off …. Oh wait … wrong dishwasher … they picked up the wrong dishwasher… Okay put the stove in.. let me look to make sure it is the right one… okay good, where is the new plug I requested and paid For … oh it is not on their list of stuff … so no new plug ? Really So at this point .. no. Water … no stove . No microwave … washing towels from flood…. Call Best Buy … They say oh we are sorry, we will get you the right dishwasher Refund the install of the dishwasher…. Oh the plug for the stove is with the original delivery that comes on the 1st with the fridge . We can complete the install then or send someone out but have to check their schedule. Okay we went and fixed Our plumbing to the dishwasher that is now coming on the first with with microwave we ordered and the refrigerator on the 1st. Bought the new plug for the the stove so we could cook…. I am sure I missed something .. but can add more on the 1st after the remaining items. ( we hope they show up and sre Correct)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand that your overall purchasing and installation experience can be disappointing.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need further assistance. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Air fry

    Rated 4 out of 5 stars

    Nice oven

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice, the oven and airfry work well. I do like the option to bread proof. My only issue is that you can't use the oven function in one oven and the air fry function in the second oven at the same time, that is really disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great stove for all cooking needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all of my different pot and pan sizes. The double oven is a great time saver for my large family. The griddle is easy to use and clean! It just sucks that you have to remove the divider to use the air fry function. Otherwise, it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great invention

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my oven. I am finally able to cook different dishes at different temperatures. I was also able to get rid of my counter air fryer and use the one inside the oven.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice easy to use cooks fast love the double oven

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Stove review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stove! Due to circumstances I havent been able to use the air fryer yet but I'm excited about having it. Having a double oven is awesome! It bakes much faster than my old stove. The ceramic stove top is so great to cook on. The "keep warm" feature is so nice to have.

    I would recommend this to a friend
  • Cons mentioned:
    Glass top

    Rated 3 out of 5 stars

    it is ok but not the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glass top, it scratched easily ,Removable Nonstick Griddle look bad after one used. The paint/coating on the griddle chipped off even with hand washing. The griddle is also slick on the bottom so it slides when being used. This range is perfect when you have larger meals to prepare. I have only used the top oven so far. It worked well but I had to adjust the time baked The fact that you cannot open the lower oven door without the top oven also be opened did not occur to me until I went to use it. I have to figured out how to cook without the air fryer. I would like I’ve a full instruction book. The panel is hard to see because it is a black appliance and it needs a backlight on the panel to be able to more easily see the buttons

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Luca,

      Thank you for taking the time to leave this review.
      We understand that you have some good observations for the range.

      Although they are different from traditional gas cooktops, taking care of your electric or induction cooktop doesn't have to be too hard. the link below will explain everything you need to do

      Clean and care for your Samsung electric cooktop/Clean your cooktop
      https://www.samsung.com/us/support/answer/ANS00060833/

      How to clean and maintain the glass cooktop on your Samsung stove
      https://www.youtube.com/watch?v=b_dExUhgeus

      We are advised not to overheat the griddle. This can damage the coating of the griddle. Be careful when cooking; the griddle may move.

      We have a guide in the user manual for the air fry mode on page 42.
      https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145005291) to help our team pull up your information.

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    First Dual Oven; Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a bit of a learning curve with the two ovens, and the convection vs. roast setting. But once you gain familiarity it's a really efficient oven, heating up quickly, holding temperature well, and consistently produces both roasted food and baked goods.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    This stove has everything! So versatile!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I start? I love my new stove! The flex dual oven is my favorite option that allows me to prepare multiple dishes at two different temperatures. We also freed up counter space by getting rid of our old air fryer because this stove does it all! You won't be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    learning to use all the functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a beautiful range, haven't quite got the hang of the griddle on top, heats up very hot even on low. Foods are sticking to it so not sure what I am doing wrong. Thought I could use the air-fry function in the top small oven only, but that is not how it works, you have to take the center divider out to air fry. Also do not know the difference between air-frying and confection cooking but overall I am happy learing all the functions.

    I would recommend this to a friend