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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 937 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the 6.3 cu. ft. Smart Freestanding Electric Range with its air fry feature, ease of use, and overall performance. Many customers also find the range heats quickly and enjoy its various features and practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches and the difficulty of cleaning. Additionally, a few customers have noted that the control panel is not backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 937 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Electric Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying using this range even though there is a learning curve I didn’t expect. I’m very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best electric range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful range with air fryer and ease of use double oven. Oven heats up very fast and cooking is a breeze, fun! Can't beat Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Range

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Range is the best. Very easy to operate. I love using it, especially the top oven.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Samsung electric range is fantastic.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it a few weeks and it is awesome. Especially the on board air fryer. Plus its really nice looking.

    I would recommend this to a friend
  • Cons mentioned:
    Glass top

    Rated 4 out of 5 stars

    Nice stove but difficult to keep clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all of the features of this drive but the glass top is difficult to keep clean. It can scratch easily and one must be careful when adjusting the temp on the burners.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great oven, annoying overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very excited to purchase this model last year for it's split oven as we use our over frequently for a single cookie sheet of frozen appetizers. Indeed, after a year, this is the feature we love the most. Cook time in the top 1/2 of the oven is typically 20% less than our previous full size non-convection oven. A tray of Totinos takes ~8 minutes instead of 12, for example. Unfortunately, the rest of the stove is less than impressive. First, the labels on the control panel for the knobs lacks contrast with the stainless steel making it almost impossible to read which know controls which burner and the hi/lo labeling. Second, the glass cook top scratches SO easily. Any movement of a pan on the top can leave scratches. Third, the glass cook top is impossible to keep clean. The only way to get it to look clean is to use glass cleaner and a lint free rag. Fourth, the cooking timer for the oven doesn't wait for the oven to reach the desired temperature, but instead starts counting down immediately. Not a big deal for cooking an hour or so, but if you're only cooking 10 minutes and it takes 2 minutes to preheat, your going to have undercooked food. Lastly, my biggest disappointment is that at just 14 months since we've had the stove, the back left burner shorted out, threw the breaker and now no longer works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KennethP,

      We can feel the disappointment with this range. We are here to help you in any way we can.

      Please see pages 21-23 of the user manual for the labels on the control panel and knobs.

      Please see page 54 of the user manual for the tips and steps on how to clean the cooktop.

      https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf

      For the oven, preheating is important to get good results.

      We also recommend checking the resources below if one of the burners is not working. Please click on the embedded words for more details.

      One burner on the cooktop does not work:
      https://www.samsung.com/us/support/troubleshooting/TSG01001949/#an-induction-element-on-the-cooktop-does-not-work

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1149375159), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    EmekaO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a detailed market survey and compared this range with others in terms of what my family needs at this time. It checks out on all of our needs and more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. The split oven lets me cook 2 different temps. Everything works great

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Good mark

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brand is very good, but it is not so easy to clean, and it gets scratched a little at the top due to the heavy edges.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Love this range!! Great double oven option!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this range - we got rid of our expensive countertop toaster oven because we can now use just the top section for smaller meals. Very cool looking in the kitchen; and we love the number of burners and the griddle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baking good..air fryer debatable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving this 5 stars because I’m sure once I learn to use it fully it will be great. I’m struggling with learning how to use the air fryer feature and have burnt several things so far. Really need more clarifying instructions on using that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Oven Glass Exploded

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung gas oven Model NX60A6311SS about a year ago and have only used the oven a handful of times. Despite the light use, the oven glass suddenly exploded, sending shattered tempered glass all over my kitchen floor and inside the door. It was loud, shocking, and extremely dangerous. This was not due to misuse or impact—just normal use. The entire inner and outer glass panel shattered spontaneously, and I’m thankful no one was injured. Never buy Samsung, They make junk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great range!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats so fast and the flex part works flawless. Some trouble initially connecting to the app but got it worked out. The top scratches easily if you’re not careful while moving pots and pans but that can be expected for any glass surface

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Air-Fry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is so cool. If I want to air fry my food from now on, I can do that. That air-fry button will allow me to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great Stove!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Stove is amazong the separate oven system works wonders and it’s quick to cook things while using both ovens!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great electric stove that is well worth the $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove has everything! Griddle, Air Fryer, double stove, etc. Genuinely remarkable and well worth the money. We need to be savvier with the WiFi options, but I'm sure we will figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best oven ever, loads of compliments when guests come over. Besides that its an AIR FRYER! super excited to use for this years Thanksgiving!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Yes, well worth it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! I love this OVEN!! It is so amazing! I live the ease of the airfryer! And baking with the convection is great! The glass top stove is so easy to clean! And the bridge between the two units is so great with the griddle!! I love it!! ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 4 out of 5 stars

    Sansung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first glass cooktop. Its slower than the old coils but im adjusting. Love the double oven and air fry. Delivery was nice and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Highly recommend and cooks so evenly!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got rid of our propane oven and bave never been happier!. The air frying ability makes our ninja air fryer obsolete and the griddle tray on top has been awesome to use for breakfast for the kiddos.

    I would recommend this to a friend