Customer Ratings & Reviews
- Model:
- NE63A6751SS/AA
- SKU:
- 6468307
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black stainless steel looks amazing. Never had a dual stove and don't think I will ever not have one now.
I would recommend this to a friend - Pros mentioned:Design
New Range
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful range. So happy we replaced ours.
I would recommend this to a friend - Pros mentioned:Air fry
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice wife loves it and uses the griddle all the time
I would recommend this to a friend - Pros mentioned:Air fry
Samsung Smart Freestanding Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had this very long, in the short time I have had it, I LOVE IT!!! Still learning the features. :0)
I would recommend this to a friend Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with alot of features. Even a stovetop griddle.
I would recommend this to a friend- Pros mentioned:Air fry
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this oven! Many great features, easy to use and love the air fryer!
I would recommend this to a friend - Pros mentioned:Design
Donnas suprise kitchen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great with my wifes other samsung products in the kitchen.matches the over the stove microwave great.
I would recommend this to a friend - Pros mentioned:Air fry
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the air fryer and oven combo very satisfied..
I would recommend this to a friend Very satisfied with this purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like all of the features this unit has to offer.
I would recommend this to a friend- Pros mentioned:Air fry
Double Door Heaven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase from my son. I love this stove so many features it will take a lifetime to learn.
I would recommend this to a friend Exercise in frustration
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our first oven had to be replaced immediately due to defects. The second replacement had to be replaced a third time due to the oven door dropping and swinging open even when it was very hot. Incredibly dangerous. This third oven replacement we are on now thinks it's in dual mode even when the divider is out of the oven. It also heated the oven up to over 500 degrees while trying to do a slow roast at 250. The stove top heating is uneven. The convection cooking leaves food burned on the outside and raw in the middle. The oven can only conventionally bake when not in the dual mode. The oven door doesn't seal shut and the escaped heat melts the outside of the oven. This oven is one of the most dangerous, unsatisfactory, and frustrating products I've ever used.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Paul,
We can't imagine what you are going through right now with your range. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your range.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151366053) to help our team pull up your information when you message us.
Thank you.
-Ricardo
New house , new appliances
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just got our new range and we simply love it , it is great to use the small oven verses having to use the whole thing.
I would recommend this to a friendGreat quality. Awesome stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect stove. It does it all. And it’s wifi. Amazing quality. Looks very sleek and shiny
I would recommend this to a friendQuality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Quality materials. And well designed.
I would recommend this to a friend- Cons mentioned:Cleaning
Beautiful stove! Ugly Cooktop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally stalked this stove. I couldn’t wait to buy it. I have had it less than 2 weeks & cooked on the top twice. Only cooked one item each time. The cooktop bubbled & got messed up. I cleaned it 4 times with cooktop cleaner. Looks better but I may not keep it. I need to be able to cook & clean it. Disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, Tlove.
We want you to have the best cooking experience possible with your range.
The smooth, sleek finish of your electric or induction cooktop surface can put a real shine in your kitchen, but if not taken care of properly, stains and other marks can easily mar its surface.
Electric cooktop is peeling, bubbling, or cloudy under the surface:
https://www.samsung.com/us/support/troubleshooting/TSG01001943/
The links below will help you prevent the cooktop from leaving any marks or stains.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean and maintain the glass cooktop on your Samsung stove:
https://www.youtube.com/watch?v=b_dExUhgeus
You may also see our guide for the proper type of cookware that you can use on your cooktop.
Samsung cooktop cookware breakdown:
https://www.samsung.com/us/support/answer/ANS00060833/
For more details, please refer to page 61 (Scratches or abrasions on the Cooktop Surface) of the user manual and pages 55–57 for the care and cleaning of the glass cooktop:
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145632855) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
- Pros mentioned:Air fry
Love it best there is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it best you can buy for the money,we looked at Sevareial ones
I would recommend this to a friend - Pros mentioned:Air fry
Love my stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really great stove with so many options. I love it!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the instant hottest of the stove and oven.easy cleaning
I would recommend this to a friend - Pros mentioned:Design
Love dual oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love dual oven and sleek black stainless steel design.
I would recommend this to a friend - Pros mentioned:Air fry
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love so far split over seems to work good and air fryer. Still learning keep ya posted
I would recommend this to a friend