Customer Ratings & Reviews
- Model:
- NE63A6751SS/AA
- SKU:
- 6468307
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Litty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice..,,.......................................
I would recommend this to a friend - Pros mentioned:Air fry
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome stove you won’t be disappointed buy ir!! Well worth it
I would recommend this to a friend - Pros mentioned:Air fry
As Promised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it's everything it said it would be and that makes it great!
I would recommend this to a friend - Pros mentioned:Heating speed
Beautiful Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Range. Cooks great. Cooks fast. I love the duo oven.
I would recommend this to a friend - Pros mentioned:Air fry
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far, like the features, need to try the air fry next
I would recommend this to a friend Overall great stove
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is fantastic. It cooks evenly, Works well with cast iron pans (just need to be careful). The only draw back is that you can not pre-heat the oven from the Smartthings app due to safety reasons. Wish I new that before I bought it.
I would recommend this to a friend- Pros mentioned:Ease of use
Good stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and I like the double oven feature.
I would recommend this to a friend High potential
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor heating control layout lines, hard to see in reflective light. a small blinking light for hot burner would increase safety. ADD NON SKID SILICONE FEET FOR GRIDDLE, SLIDES ALL ALL OTHER THE PLACE, NOT-SAFE!!! First oven heating, strange brown liquid from fan area, nearly impossible to get off.
I would recommend this to a friend- Pros mentioned:Air fry
Range/air fryer samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best range by far we have ever purchased! Love the air fryer!!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent………………………………………………………………………………………………………..
I would recommend this to a friend - Pros mentioned:Air fry
I'm in love!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven does everything!!! I highly recommend!!!
I would recommend this to a friend We love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love it! While we haven’t yet used all features, the versatility is a huge plus, allowing us to do a lot of different things with one appliance.
I would recommend this to a friendGreat Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been an excellent purchase. Some reviewers commented that there was a learning curve, but that seems to be minimal. The flexibility of the single/dual oven is great and the cooktop is fantastic.
I would recommend this to a friendFlex duo oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove haven’t had it that still getting use to the features
I would recommend this to a friendSleep and Efficient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this for a few months now and it is a learning curve since it cooks so much more efficiently than my old unit. Basically cook it for less time and at a lower temp, and even then WATCH IT! The look is sleek and I love that I don't have to heat the entire oven :)
I would recommend this to a friendFIRE HAZZARD
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is something wrong with the temperature control of the oven. The oven automatically switches to “broiling” when on baking mode and scorches everything. I have a toddler in the house and I am terrified of using the oven (with all my love for cooking and baking). Using this oven is like playing russian roulette. We bought this range in January 2023, it started having issues in December 2024. It’s a very short life for a range. Called samsung, paid for service call, waited 2 weeks for appointment just for the technician to look at it and say “Nothing is wrong with it, what can I say “you burned your food”. The type of the issue is a significant FIRE HAZZARD as the oven gets to crazy high temperature within just a few minutes and burns everyhing that’s in the oven - food, bakeware, shattering glassware. Reading reviews I realized that this issue exists in the model, yet somehow this model is not on the recall list.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Darya B, your family's safety matters. Allow us to help.
We recommend checking the link to your user manual for the troubleshooting guide if the oven gets too hot. Turn to page 61, "The oven temperature is too hot or too cold."
User Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150486536) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Air fry
Griddle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish looking and the griddle is really what sold me on it
I would recommend this to a friend Dual Beast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot more functional for a small family with the dual openings and dual convection. If you have a large event, use it as a normal oven. Both of best worlds and really the selling point. Heats evenly!
I would recommend this to a friendSamsung Flex Duo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, especially for hosting brunch, the two ovens allow multiple items to be cooked at once. The cooktop, like all glass cooktops, is difficult to keep clean.
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service And the delivery date and time is perfect through time window I appreciate for everything thank you!
I would recommend this to a friend
People also viewed
- Your price for this item is $799.99The comparable value for this item is $989.99
