Customer Ratings & Reviews
- Model:
- NE63A6751SS/AA
- SKU:
- 6468307
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.
This summary was generated by AI based on customer reviews.
Samsung Flex Duo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, especially for hosting brunch, the two ovens allow multiple items to be cooked at once. The cooktop, like all glass cooktops, is difficult to keep clean.
I would recommend this to a friend- Pros mentioned:Air fry
Samsung electric stove.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Great service. Fast installation. Fast delivery
I would recommend this to a friend Perfect stove for small kitchens
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this stove. I love that i can use the smaller oven ehich heats up quick or I can bake 2 different things at different temperatures. Or i have 1 large oven. Great versatile oven. I love the warming plate to built in.
I would recommend this to a friend- Pros mentioned:Ease of use
Great stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really good product. Easy to use and clean. Buy it.
I would recommend this to a friend Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service And the delivery date and time is perfect through time window I appreciate for everything thank you!
I would recommend this to a friend- Pros mentioned:Overall performance
Great double oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Just gotta get used to all the features
I would recommend this to a friend Samsung range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this range specifically for the split oven feature, the convenience is well worth the extra cost. I love that I can use as two separate ovens or as one very large oven. The cooktop is as described and heats quickly. Overall happy with this purchase.
I would recommend this to a friend- Pros mentioned:Heating speed
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up so quickly. Needed to lower temperature slightly
I would recommend this to a friend - Pros mentioned:Air fry
Excellent Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful range! I absolutely love it. Works great!
I would recommend this to a friend I love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven is great. My daughter has used the proofing and dehydrating options and loves them. The only drawback is that I misunderstood and thought I could remotely preheat the oven. I can do all of the steps remotely then press the start button on the stove. That doesn’t help if my goal is to have the oven preheated when I walk into the house.
I would recommend this to a friend- Pros mentioned:Air fry
Great range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a black stainless with dual oven. Griddle was a bonus!
I would recommend this to a friend Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and product. Range was delivered promptly and the old range removed.
I would recommend this to a friend- Pros mentioned:Air fry
Oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the options. We used everything one seems great so far.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Jcrash, I want to congratulate you on your choice of your Samsung Range in your home. We are honored and appreciate you sharing. Welcome to our Samsung family. ^Brad
- Pros mentioned:Air fry
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks so much faster with air fryer. Love the glass cooktop
I would recommend this to a friend Great stove!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove. My wife made cookies in it and used the convection oven setting. First ever she used convection and loved how all the cookies came out evecly baked. Also the stovetop is awesone with all the different settings.
I would recommend this to a friendFIRE HAZZARD
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is something wrong with the temperature control of the oven. The oven automatically switches to “broiling” when on baking mode and scorches everything. I have a toddler in the house and I am terrified of using the oven (with all my love for cooking and baking). Using this oven is like playing russian roulette. We bought this range in January 2023, it started having issues in December 2024. It’s a very short life for a range. Called samsung, paid for service call, waited 2 weeks for appointment just for the technician to look at it and say “Nothing is wrong with it, what can I say “you burned your food”. The type of the issue is a significant FIRE HAZZARD as the oven gets to crazy high temperature within just a few minutes and burns everyhing that’s in the oven - food, bakeware, shattering glassware. Reading reviews I realized that this issue exists in the model, yet somehow this model is not on the recall list.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Darya B, your family's safety matters. Allow us to help.
We recommend checking the link to your user manual for the troubleshooting guide if the oven gets too hot. Turn to page 61, "The oven temperature is too hot or too cold."
User Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150486536) to help our team pull up your information.
Have a great day.
^Camille
Double Oven Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the double oven. Great for cooking 2 different meals at the same time
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great to use and easy to clean. Will recommend it.
I would recommend this to a friend - Pros mentioned:Air fry
Worth every cent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove. no problem with delivery or installation.
I would recommend this to a friend - Pros mentioned:Ease of use
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use we like it & why do you want me to use all characters
I would recommend this to a friend