Customer Ratings & Reviews
- Model:
- NE63A6751SS/AA
- SKU:
- 6468307
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.
This summary was generated by AI based on customer reviews.
Samsung Stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great electric stove and oven. I highly recommend. Great purchase.
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it.much better than older samsung unit. Only issue i can see is keeping top from scratching or marking after each use. Loves the double door feature..
I would recommend this to a friend- Pros mentioned:Ease of use
My stoves
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it really nice easy to use love cooking now
I would recommend this to a friend New Smart Samsung Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit skeptical when i saw how reviews anoug the 2 didferent ovens. However, i was pleasantly surprised how well it cooked and cooking temperature was lower then anticipated.
I would recommend this to a friend- Pros mentioned:Ease of use
New range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still able to run a double oven in a range. Easy to use
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Car22, I am so glad you are loving your Samsung Range. Thank you for sharing your feedback on how we were able to simplify your life with FlexDuo. Thank you for being a part of our Samsung family. ^Brad
New Prize in this gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down the best over I have had in the past 30 years. we were able to cook our Christmas dinner and deserts in record time and no working about that dried out Turkey and ham ...
I would recommend this to a friendLearning Curve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning dips and tricks on best setting to bake and online community is helpful. It would be good if those options were provided up front to avoid endless raw or burned pizza, casseroles or breads.
I would recommend this to a friend2 in 1, Great Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven and the fact that it is 2 oven in one is amazing!! The only thing is that the stove top seems very easy top scratch and that's not cool.
I would recommend this to a friend- Pros mentioned:Overall performance
STOVE / AIR FRYER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BETTER THAN WE COULD IMAGINE. FROM DELIVERY TO USE.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there GRASSY, congratulations on finding a Samsung Range you love. I am so glad to hear the unit is better than you imagined. We thank you for choosing Samsung in your home and being a part of our Samsung family. ^Brad
Stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my stove. Ive had mine for two months now and I love the fact you could cook two different things at the same time on different temps. Highly recommend
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used all the features on it yet but so far im loving it
I would recommend this to a friendRuns HOT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove / oven runs hot. The top is hard to keep presentably clean. I regret the purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Yvette G,
We appreciate the time you took to let us know about your range concerns. Let us give you a few tips.
Here are simple steps on what we can do on how we can keep the range presentably clean. Please watch the embedded video as well for additional information.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS10006856/
We also want to speak to you directly to know further details about the range that runs hot and to be able to provide support and see what options we can offer to help you.
Feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151876039) when you message us so our team can retrieve your information.
Thank you.
Nicole
Too mad to scramble my eggs!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace this baby about three weeks after purchasing it due to scratches on the surface from my simply scrabbling eggs in a skillet. Not sure if I'll return it. Buyer beware!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have a better experience using your range, JeanetteM. Allow us to help you.
Here are some tips to address your concerns with your cooktop's surface. Please refer to pages 24-25 of the unit's manual under "Using and choosing the proper cookware," pages 53-55 under "Care and cleaning of the glass cooktop," and page 59 to view the possible causes of scratches and abrasions on the cooktop's surface and its solution:
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151418156 so our team can pull up your information when you message us.
Have a great day.
-John
Mr.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range performs exactly as we were told it would by "Double D" at the Jantzen Beach store. Delivery was really good, too. The delivery team were professional and courteous. The range is excellent value for money.
I would recommend this to a friend- Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to update our kitchen. Love our new stove.
I would recommend this to a friend New kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply amazing upgrade. My new preferred brand. Changing over complete kitchen appliances, from the ones that came new with the house. Couldn't be more satisfied.
I would recommend this to a friendDouble oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the stove so far. It looks nice and the double oven option is nice.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new stove from Best Buy and so far is exceeding expectations. The dual oven does an effective job when making meals
I would recommend this to a friendSamsung flex duo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the flexibility of the oven. I wish it had heat sensors for all the burners so you would know which one is still hot. Otherwise it’s been gods so far. The top is very hard to keep clean. It’s like a black car it looks great when it’s clean but seldom completely clean.
I would recommend this to a friendBest Buy Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was great. Schedules are pretty loose but the drivers and helpers are tip top. Price was right and no interest financing is great. Love the stove and best buy.
I would recommend this to a friend