Customer Ratings & Reviews
- Model:
- NE63A6751SS/AA
- SKU:
- 6468307
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 6.3 cu. ft. Smart Freestanding Electric Range with its air fry feature, ease of use, and overall performance. Many customers also find the range heats quickly and enjoy its various features and practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches and the difficulty of cleaning. Additionally, a few customers have noted that the control panel is not backlit.
This summary was generated by AI based on customer reviews.
Recommended!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spectacular, efficient, perfect for baking. Love it!
I would recommend this to a friendNice oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great...like it....only issue...the hot indicator doesn't specifically say which burneris hot...otherwise it's nice to use.
I would recommend this to a friendReplacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good had to buy this one to replace one that only lasted less than 2 years. Hoping this one does not have mother board issues.
I would recommend this to a friendOven is not as advertised.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While a different concept, not well implemented. Once the partition is installed and you select upper oven, it gets too hot and burns the food. Not impressed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that this experience is different from what you've anticipated. Let's help you out, Rhino.
Kindly visit the manual on page 29 to learn more about the oven's recommended minimum and maximum settings.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Below is a troubleshooting guide to help with the oven's temperature performance; kindly follow the troubleshooting steps.
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148598095, to help our team pull up your information.
Have a great day!
^Chrystel
Cool features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for a few weeks but love it so far! Oven functionality has been great so far. The split is with a divider but it seems to work well
I would recommend this to a friendGreat Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this stove/ oven. Bring able to bake two things at two temperatures at the same time is the best!
I would recommend this to a friendExcellent buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this stove! Energy efficient, sleek and cooks great!
I would recommend this to a friendSamsung Oven
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Management was very helpful in completion of my order
I would recommend this to a friendNice oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the small oven option. Takes a longer time to heat water etc on stovetop but getting used to it.
I would recommend this to a friendExtremely versatile range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding range with adjustable oven / double oven capability. The functionality of this range will not disappoint. The surface burners heat up very quickly and are very versatile.
I would recommend this to a friendSafety is key
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the range. Converted from gas to electric after one of my burners turned ever so slightly and expelled a lot of gas into the house. Scary situation but it is no longer a concern.
I would recommend this to a friendAwesome Customer Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did an awesome job delivering it and were super knowledgeable about the product. No effort from my part and the job was done amazingly! Range is amazing and full of features to, overall amazing purchase from start to finish.
I would recommend this to a friendNice oven!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven works great! Love the flexibility of the dual zones and cooktop is nice. Use ninja cookware and haven’t noticed any scratches of the cooktop, use the cermabrite to keep clean and coated as well.
I would recommend this to a friendSadly disappointed.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had such high hopes for this oven and I’m just not a fan. The duo flex is not great. If you bake in the full oven it bakes fine, if you bake in the small ovens it tends to burn very quickly and you have to carefully adjust times/temps. I’m going to be calling service today bacause I believe my stove tops is faulty (after having for less than 2 months, and when I have the oven on, the stove top goes on only high temp and burns everything. I had a flat top Samsung prior to this and the top seemed easier to keep clean, this one already has spots I’m unable to get off and I clean after each use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AaronJ,
Having a properly working range is wat we want. Let us help you with the range.
Here are links to help you with the oven temperature. Please follow the steps and click the hyperlinks for further help.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Also, here is a link to help you clean the stove top. Please see each section, watch the full video, follow the steps, and click a hyperlinks for further assistance.
Clean and care for your Samsung electric cooktop.
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147931191) to help our team pull up your information.
Have a great day.
^Aloe
samsung stove
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my new stove , love the different settings on the stove and the idea of 2 ovens
I would recommend this to a friendSamsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it yet as we are in the middle of a kitchen renovation, but I do love how it looks. I will update once I can use it.
I would recommend this to a friendSamsumg stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful stove,so far working wonderfully.we purchased in store,I was a little nervous going with this brand.
I would recommend this to a friendFeatures are pro and con now that it’s actually in
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it’s good. I find myself not using the griddle feature as I thought I frequently would…primarily as it needs to preheat for 5 minutes, which seems very wasteful to me from an energy standpoint. Consequently, I wish it had two larger pot burners. I had an issue with upper oven light not working and then once the lower oven light turned on by itself when I hadn’t used stove or oven for several hours. Entire range was replaced this week. Love the smaller size upper oven
I would recommend this to a friendSatisfied highly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best Appliances I’ve ever had and I live it
I would recommend this to a friend
Range
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this range it’s very versatile and has enough burners to cook with the smart app is amazing
I would recommend this to a friend