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Customer Ratings & Reviews

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The comparable value price is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 954 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 954 reviews
  • Rated 5 out of 5 stars

    Great Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this stove/ oven. Bring able to bake two things at two temperatures at the same time is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice oven!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven works great! Love the flexibility of the dual zones and cooktop is nice. Use ninja cookware and haven’t noticed any scratches of the cooktop, use the cermabrite to keep clean and coated as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the small oven option. Takes a longer time to heat water etc on stovetop but getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this stove! Energy efficient, sleek and cooks great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Features are pro and con now that it’s actually in

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it’s good. I find myself not using the griddle feature as I thought I frequently would…primarily as it needs to preheat for 5 minutes, which seems very wasteful to me from an energy standpoint. Consequently, I wish it had two larger pot burners. I had an issue with upper oven light not working and then once the lower oven light turned on by itself when I hadn’t used stove or oven for several hours. Entire range was replaced this week. Love the smaller size upper oven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet as we are in the middle of a kitchen renovation, but I do love how it looks. I will update once I can use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Oven

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Management was very helpful in completion of my order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New multiuse range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beautiful range has been a wonderful addition to my kitchen. The variety of cooking modes in one range is a space saver. The style is modern and the grill is versatile and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsumg stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful stove,so far working wonderfully.we purchased in store,I was a little nervous going with this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung stove

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new stove , love the different settings on the stove and the idea of 2 ovens

    I would recommend this to a friend
  • Pros mentioned:
    Air fry
    Cons mentioned:
    Glass top

    Rated 5 out of 5 stars

    Samsung stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works real good specially the air fryer. Hard to maintain the glass top, is very hard to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 4 out of 5 stars

    Love this Stove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it 5 stars but there were 2 things that prevented it. One the most glaring for me is the numbers on the stove knobs. They blend in to the finish of the stove. I have to use hood light to see them. Second. Why would you put the serial number on the bottom of the stove. There is no way to retrieve once it’s installed. I love how the oven is divided in 2 sections I have mostly used to top half. I love the griddle. Most definitely recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Range

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this range it’s very versatile and has enough burners to cook with the smart app is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range has worked very well for us so far! The only negative is I wish the air fry setting could be used with the oven divider in place.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oven is not as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While a different concept, not well implemented. Once the partition is installed and you select upper oven, it gets too hot and burns the food. Not impressed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that this experience is different from what you've anticipated. Let's help you out, Rhino.

      Kindly visit the manual on page 29 to learn more about the oven's recommended minimum and maximum settings.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf

      Below is a troubleshooting guide to help with the oven's temperature performance; kindly follow the troubleshooting steps.

      Samsung oven temperature issues:
      https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well

      Should you need further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148598095, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Satisfied highly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Appliances I’ve ever had and I live it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Double ovens cook differently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual ovens cook differently. The top one is better for crisping the top, the bottom oven is better for browning the bottom. We use the one that fits what we are cooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works and looks great and in kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this is awesome. There’s only one thing… I can’t seem to get the air fryer to work. Im gonna need to call Geek Squad for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the self cleaning work so well! After using air fryer in it..

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Heating speed

    Rated 5 out of 5 stars

    Samsung range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove I’m really enjoying the air fryer, top gets hot really fast and easy to clean

    I would recommend this to a friend
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