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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 954 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 954 reviews
  • Rated 5 out of 5 stars

    Excellent Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove is a very good looking appliance. We did have an issue with it but Best Buy support was excellent. They made one visit in an attempt to fix but replaced the unit without any fuss.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sadly disappointed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had such high hopes for this oven and I’m just not a fan. The duo flex is not great. If you bake in the full oven it bakes fine, if you bake in the small ovens it tends to burn very quickly and you have to carefully adjust times/temps. I’m going to be calling service today bacause I believe my stove tops is faulty (after having for less than 2 months, and when I have the oven on, the stove top goes on only high temp and burns everything. I had a flat top Samsung prior to this and the top seemed easier to keep clean, this one already has spots I’m unable to get off and I clean after each use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AaronJ,

      Having a properly working range is wat we want. Let us help you with the range.

      Here are links to help you with the oven temperature. Please follow the steps and click the hyperlinks for further help.

      Samsung oven temperature issues.
      https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well

      Samsung electric and induction cooktop temperature issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01001944/

      Also, here is a link to help you clean the stove top. Please see each section, watch the full video, follow the steps, and click a hyperlinks for further assistance.

      Clean and care for your Samsung electric cooktop.
      https://www.samsung.com/us/support/answer/ANS00060833/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147931191) to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Great oven to have.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the many options to cook with. The double oven option is easy to use. The look of it is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best range i've had.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the double oven feature, i believe this is the only model with the buttons st the back (child safe). Stove tops are great & the skillet top is perfect for cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G&M KINGER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT FOR OUR NEEDS. WE BUY HERE FOR THE QUALITY OF THE PRODUCTS AND THE SERVICE THAT COMES WITH. GREAT COMPANY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful new range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove looks beautiful and seems to operate perfectly. Delivery staff were on time, courteous and very helpful. I just wish that the stove had come with a user’s manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great oven, wipes clean really easily and bakes evenly as well. Love the 2 departments in the oven

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brand new for us today!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received today. We look forward to using this double oven. Will better be able to review after use. Delivery was great. John and Devin were professional and friendly. We were kept informed which was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this oven! You have the option to use only 1 part of the oven and it heats up super quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new stove. The flexibility of having two ovens only when i need it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove has been so helpful when preparing large dinners. You won't regret buying this stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the Versatility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints. Have yet to try all of the features. I like the versatility of being able to use this as a double oven or as a regular oven based on my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Samsung dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product. Installation went smoothly. The dishwasher is efficient and super quiet. Eric and KD did a great job installing the unit. Store salesman was knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stovetop has 2 burners that are 7.5 inches, 1that is 6 inches, and one large burner. I often need two burners that will accommodate 10 inch pans so this stovetop is very inconvenient. Also, the burner knobs are counter-intuitive. On Every stove I have ever owned, the front right burner was controlled by the knob on the far right, etc. This stove is the opposite. Really cannot figure out why. We would not have bought this except it us the only double oven we could find where the oven could be converted to one big oven to cook a big turkey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electric available

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the latest features. Looks great and easy to use. Doule oven that still has a drawer underneath....many don't.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this stove is great except the air fryer. Won’t be using that anymore. Our dual air fryer we have works a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after my electric stove started to have problems heating up. Looks great and works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Range (open box deal)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, had to replace a stripped screw under cooktop, but it was an open box deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sleek and functions well. The oven doesn’t heat up the whole kitchen. Stove top heats up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. You have the option to use the small oven and remove the middle part and you can use the big oven. I can connected to my phone.

    I would recommend this to a friend
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