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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 934 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the 6.3 cu. ft. Smart Freestanding Electric Range with its air fry feature, ease of use, and overall performance. Many customers also find the range heats quickly and enjoy its various features and practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches and the difficulty of cleaning. Additionally, a few customers have noted that the control panel is not backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 934 reviews
  • Pros mentioned:
    Air fry, Ease of use, Heating speed

    Rated 5 out of 5 stars

    Amazing oven

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this oven. Easy to use. The griddle makes the stovetop more efficient for cooking a variety of different foods.heats up in record time. Great overall purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Great Double Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second stove with double oven and I think they are great. I can cook multiple items simultaneously which saves time preparing meals. I like how the stove enhances my kitchen. The options on this oven are very useful and save me time in the kitchen. I really enjoy cooking on this Samsung Double Oven. Holiday meals are breeze now that I can cook multiple items. This eliminates the stress of preparing meals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the kitchen. Very functional. Easy to clean, and a nice looking piece.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, looking very nuce and elegant on our kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Electric range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item workes very well. East to use, looks attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Flex duo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product with nice features plenty of cooking space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 3 out of 5 stars

    Good for the price but there are some downsides.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this oven for over a week and we've been using each feature to test it out. So far everything works fine. There are things to know before buying though. When you use this as a double oven there is very little height in each oven. You won't be getting a large turkey in either oven for Thanksgiving for example. The lower oven is the smallest of the 2 with about 6" of space from rack to bottom of divider to place something. This is the biggest con with this oven. The top will be the larger of the 2 with about 6" of space, 7" if you're ok with the food being very close to the heating elements. There is only 1 set of heating elements at the top of the oven (the 2nd biggest con) so if you use this as a double oven there will be no heating elements in the bottom portion. It's also difficult to get things in and out of the top oven if you open only the top portion of the door. We just open the whole door to get things in and out of the top oven. Top oven is convection only. Bottom is convection or regular bake. Whole oven is convection or regular bake. You have to use the whole oven to air fry - so you have to remove the divider or the air fry won't turn on. Same thing for dehydrate, keep warm, & bread proof. We've had no problems with baking so far just keep an eye on your food as it bakes until you get used to how fast this cooks. It bakes things about 5 minutes faster than our old oven that was only 8 years old. Tin foil is your friend (over your food) with the top oven so you don't end up with food burned on the top since it's sitting so close to the heating element. There are some aesthetics I'm not crazy about. There are horizontal gaps in 3 locations of this oven. One is at the top under the control panel for venting. You can see right into the gap if you're sitting at an island for example looking at the oven. Not very sightly. There is a second gap right about the door (at the top). That appears to be for venting too, and a 3rd gap right above the small drawer at the bottom. Not sure why that gap is there. Each gap is about 1" high and spans the width of the oven. Just not very sightly & will probably be a pain to clean. It lost stars for me because of the unsightly gaps, because of the very short height in the bottom oven if I use it as a double oven & because you have to use the whole oven to use the air fry and dehydration features. Other than that I love the idea of being able to use it as a whole oven or a double oven. That feature is super easy to use - just remove the divider which slides in and out easily. It's functioning fine so far. We'll see how long the glass top can stay as beautiful as it was brand new. Wish it came with 3 oven racks inside instead of only 2 though since there's so much space if you use it as a whole oven. If they didn't put that tiny drawer in the bottom and used that space to make the lower oven bigger, that would have made this oven pretty awesome even out performing many of the more expensive dual ovens. For the way I cook, it's going to work fine for me but if you think you'll use the dual oven all the time & you'll be cooking some pretty big stuff in each oven, I'd probably go with one of the larger true dual ovens, it may be worth the extra money for you.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We value your review regarding the range's current state. We wish to aid you with this.

      To learn more about using the oven racks and divider for both oven modes, please read pages 36-38 of the manual.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202401/20240112151957904/O_01._NE63A6751_AA_EN.pdf

      For added reference, I have shared the proper oven cleaning tips. Please watch the video and click the embedded links for additional help.

      How to clean your Samsung oven:
      https://www.samsung.com/us/support/answer/ANS00049011/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146963527, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Free Standing Double Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I always wanted a free standing double oven, but they were only installed in the wall. Once we found out they are now free standing we jumped on it. We are so happy with Samsung electric range and love everything about it, plus the price was very reasonable. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry
    Cons mentioned:
    Glass top

    Rated 4 out of 5 stars

    Love this Oven - High Maintenance Glass burner top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this oven. The separator for two different cooking temps inside the oven is wonderful and the air fry made great curly fries. My only issue is that the glass burner top is very difficult to maintain (high maintenance) and to keep clean and if it were just me it wouldn't be a problem. My other half seems to have the ability to scuff mark + more that he just can't seem to avoid which leads to 20 minute cleaning and buffing the top by me daily. WONDERFUL STOVE - High maintenance burner cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really review it as of today because I have only had it for a couple of days. I can say I love the looks, the features it has and the ease of use. Still need to figure out how to use convection oven though. The first try it didn’t go well, however the second time it worked great. Haven’t baked a cake yet. Once I master the convection baking I hopefully can update this review. I really love to cook with it as well as the double oven. I had double oven before this one but not as great as this. It easily converts into a full oven (where baking function can be used instead of convection) by just removing the center insert. I absolutely love this feature. I will rate this 5 stars because I know I can use the full oven baking function if convection takes me a while to learn. The bridge which comes with right size griddle is great to make fast breakfasts. I also love the air fry function. Removed my air fryer from countertop as I no longer need it now. All in all I love this range and can highly recommend it as long as people are willing to learn to use convection.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great Oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and pretty. The double oven is great, and much needed in our household. Only drawback is that some features require the oven to operate as one oven (like air fry or warming features). But this is a very small problem. Very happy with this oven and excited that it will replace our countertop appliances like our griddle and air fryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient and flexible range with smart alerts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this range for over a year now. I like almost everything about it, it provides accurate heating and cooking experience, a great dual convection option, dual oven operation and very nice and flexible stove top burner placements and options. The smart app connectivity is wonderful- we left kids alone at home and knew that they started heating up the stove. Being able to see notifications on the phone while away from home gave us peace of mind. One thing I'd improve is the burner knob operation - one some burners the knob seems to have trouble staying in the position that can provide constant heat with the highest temperature mode, instead it is operating at 95%.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry
    Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    Repeated Control Panel Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this range for the dual oven feature. There is one oven dorr that will open just the top oven or open the full door for both ovens. If you have something in the bottom oven that you want to check, the top oven is opened at the same time. In order to use the air fryer function, you need to remove the divider for the dual oven. This air fryer is the most used feature so the divider is usually removed. Aside from the features, the stove experienced an issue with the control panel. The button from the oven light was not working and the ability to enter a specific temperature would only take the first 2 digits and not register the 3rd digit. Today was the 4th service appointment for the same issue. The control panel has been replaced 3 times. It will work after the repair for about a week and then the same problem will appear again. The service agent said that he will recommend the stove being replaced due to the repeated repairs for the same issue, but also stated his recommendation has been denied before. I am a Total Tech customer. The first 2 repairs were free. The 3rd repair cost $99 even though it was the same issue to the change in Total Tech to My Best Buy Total. I am very disappointed with this range and hopeful that it will be replaced as it is still under warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Scott,

      We would love to assist you with your appliance. Kindly provide us with more details about the range.

      Please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146905932) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • Pros mentioned:
    Air fry, Heating speed

    Rated 5 out of 5 stars

    The One

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one, single to double oven with convection with light, does drying, air frying, broiling and has a steam clean feature for fast oven cleanings. The stovetop (smooth) has a side that can be used with a griddle so the entire side heats up, not just the 2 elements. The right side elements have multiple rings for different size pots and pans, from the smallest to the stock pot, it fits them all and heats fast. This is also a smart device that can be paired with your phone and wifi so you can preheat on the way home or know when its ready for use via an app. The price was on point for what you get plus the included accessories (griddle/air fry basket) are a nice plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy of the Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there are many features to this oven. We got back so much counter space due to the oven already having a dehydrator, and air fryer option. The griddle makes it fast and easy to whip breakfast in the morning up. We just wipe it clean and go. I also love the app tracking. It sends a notification to my devices when the timer goes off.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Ease of use

    Rated 5 out of 5 stars

    Nice solid oven with some great extra features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still pretty new and learning all it's features but so far, features are easy to use, appreciate the extra features like airfry and dehydrate; oven pre heats REALLY quickly, like how 1 burner has 3 heat settings and burner rings to efficiently accommodate sm., med and lg sized pans. Excited to try using both ovens simultaneously to cook 2 items at different temps. Nice that it also came with a griddle and air fryer basket. The door feels really solid and well made, nothing flimsy about this oven. With double oven you do lose a little bit of room with a smaller warming drawer below oven, but not a significant con for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best ovens I have owned yet! Love all the features and abilities of this oven and the connect burners for the griddle are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched this to replace the LG due to the knobs & this Samsung is PERFECT! The fact that you have the entire oven to use if needed & also the capabilities to split for two options! It's just great! It also is a dehydrator. If you need a new stove just get it! The price is reasonable & its definitely functional.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Great Product, Poor Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is thrilled with the oven and all the features it has. The only thing about it that left me scratching my head was that the control panel is not backlit. It is a little diffucult to see what buttons you're pushing without the kitchen light on. With all the features it has, I would have thought that the panel would have been lit. The most dissapointing thing about the whole process was the "Professional Installation." It was far from "Professional." But that story was addressed in a different review.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My stove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best stove ever so far! Just used for four weeks only will be back for more reviews.

    I would recommend this to a friend