Customer Ratings & Reviews
- Model:
- NE63B8611SS/AA
- |
- SKU:
- 6491829
Customer reviews
Rating 4.5 out of 5 stars with 154 reviews
(154 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Cleaning4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range with Air Fry & Convection+ highly for its rapid heating and cooking capabilities, as well as its ease of cleaning. The sleek design is also appreciated by users. However, some customers have noted a slight humming sound from the induction coils during operation.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Go elsewhere. Staff don’t know what they are sell.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely dreadful service. Staff sell appliances but know absolutely nothing about them. Trying to get help with a malfunction new rove is IMPOSSIBLE!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We would love to assist you with your appliance. Kindly provide us with more details about the range.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146343690) to help our team pull up your information.
Have a great day,
-Ernest-
Rated 1 out of 5 stars
Induction could be wonderful for visually impaired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inaccessible appliance for Blinder visually impaired
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand where you're coming from. Let's help you with this, SueB.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146913180, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Heating performance
Rated 4 out of 5 stars
Good but Wifi preheat not available as it promotes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quick change of temperature. Once you lower the temp it immediately cools down. Gone are the days of something burning and you having to remove it from the burner until it cools down. The only downside I have found so far is that the Wi-Fi is not as advertised. There is no preheat option on the app. I have read it was removed d/t fire hazards. One of the features I liked was the idea of preheating on my way home from work or when I was downstairs. So if you are looking for that option and think you will have it w/ this range you will not.
I would recommend this to a friend - Pros mentioned:Heating performance
Rated 4 out of 5 stars
Gas to Induction Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with the Samsung 6.3 cu ft Smart Instant Heat Induction range recently purchased, what was inconvenient was not being informed by the sales people that we needed 220w outlet for the range. It heats up instantly though cleaning the black range top is a bit of a drag as any spills is very visible. But we are happy with the switch from gas to electric. So far, so good!
I would recommend this to a friend Rated 5 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. We are happy with the purchase.
This review is from Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range with Air Fry & Convection+ - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Heating performance
Rated 5 out of 5 stars
Induction Rocks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just had this range delivered 2 days ago. Love the induction! Boiling water for tea ready in 30 seconds or less. The safety of the induction properties is amazing. Suggest that you do the oven burn for 30 minutes @ 450. You don't want that taste in your food. Great product! "I received compensation for this review but the review is my own"
I would recommend this to a friend Rated 5 out of 5 stars
Go Induction!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Induction cooktop is worth every penny. I don’t know why we didn’t do this earlier. Yes, many houses don’t have 220 volts where the stove is, but if your does, go with a range that has induction cooktop. It’s amazing!
I would recommend this to a friendRated 5 out of 5 stars
Samsung Smart Induction Range with Air Fryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY LOVE IT!!! Much more efficient and environmentally friendly tha our prior gas range. Easy install, set up and overall experience! We never want a gas range again!
I would recommend this to a friend- Pros mentioned:Heating performance
Rated 5 out of 5 stars
Induction + air fryer = winner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase for us. Boils water 2X the speed of our old GAS range + an air fryer! Very happy thus far.
I would recommend this to a friend Rated 5 out of 5 stars
samsung Induction range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent range. easy install,works as advertized. Very pleased with this product.
This review is from Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range with Air Fry & Convection+ - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Induction Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was anxiously waiting to purchase an induction range. I know many people who have one. I can't wait to cook on it.
I would recommend this to a friend- Pros mentioned:Heating performance
Rated 4 out of 5 stars
New oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.“I received compensation for this review but the review is my own”.* Preheats quickly. Happy with the purchase.
I would recommend this to a friend Rated 1 out of 5 stars
Terrible product. Literally does not work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this range 11 months ago. I loved it for 9 months. And then it broke. And thus began my (still, 54 days later!) unending quest to have Samsung honor the warranty and fix the range. So, my review of this product is simple: it literally does not work. Instead, it is just a very expensive counter top. Induction ovens are the way to go. But do not buy this one. I can not stress this enough. Never. Ever. Purchase a product from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Marcus,
We would love to assist you with your appliance. Kindly provide us with more details about the range.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146277402) to help our team pull up your information.
Have a great day,
-Ernest-
Rated 1 out of 5 stars
2 Defective Ranges in 2 Months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 7/27/22 but they not deliver until 8/20/22. That range was defective, the oven worked but none of the induction elements worked and the range was taken back. A new range was delivered on 10/15/22 and worked until 11/19/22 when it stopped working. Nothing comes on now. I have zero confidence in the quality of Samsung induction ranges. Look at LG or another brand. Cannot recommend Samsung. Plus the glass top is hard to keep clean. Not like the glass on radiant cook tops.
This review is from Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range with Air Fry & Convection+ - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to enjoy your new induction range for many years to come, DesertLove!
Loose connections or tripped circuits can cause the range not to work, and if this has been going on since installation, it's very likely due to improper installation or an insufficient power supply.
Please visit these links for the steps to be taken to get this resolved:
https://www.youtube.com/watch?v=5Zh3_KJcIGQ
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
We provided this link to show you the easy ways to clean and care for your cooktop:
https://www.youtube.com/watch?v=pCLkUo4ns6w
https://www.samsung.com/us/support/answer/ANS00060833/
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145199714) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
















