Customer Ratings & Reviews
- Model:
- UN60TU7000FXZA
- SKU:
- 6465636
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 60” Class 7 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vibrant colors and clear images. The TV's easy setup process is also widely appreciated, with users highlighting its user-friendly remote and quick installation. While some customers have concerns about the limited number of HDMI ports and occasional connectivity issues, the overall sentiment towards this TV remains positive.
This summary was generated by AI based on customer reviews.
Poor TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the picture quality of this TV. The vision was too blurry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MadAboutMovies,
Thank you for purchasing the Samsung TU7000 and for sharing your thoughts regarding the clarity of the TV. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve the picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Picture quality
Good TV purchase for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality picture and sound… light weight and easy to install to the wall mount and good apps
I would recommend this to a friend Poor Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been glitchy since the start, borderline inoperable at this point only 2 months later. Do not buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Matt,
Thank you for sharing the issues you are experiencing with your Samsung TU7000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support.
Please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Best buy has horrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.came damaged out of the box. Best buy wouldn't do anything about it
No, I would not recommend this to a friendBrand response from Samsung
Posted .ZGStan:
Thank you for purchasing the TU7000 TV. We appreciate you sharing your delivery experience and having received a damaged unit. Please follow up directly with Best Buy for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support.
Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality
GREAT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for where we needed it and great pic! Purchased in 22 no issues
I would recommend this to a friend - Pros mentioned:Picture quality
All I Would Ever Need
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Can't believe you can get a 60" TV for this price. I have Samsung Tv's throughout the house because you can get the "Spectrum app" No longer need a cable box. You can stream Spectrum from any room as long as you have WiFi. Great Picture too!
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is perfect, great picture and everything we were looking for. We chose the 60" which fits perfect for our living area. This is our third Samsung and we just love it!
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for anyone looking for a top-of-the-line TV with stunning picture quality, excellent gaming features, and a sleek design.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was easy to set up and delivers a clear vivid picture. So far we have absolutely no complaints and would highly recommend this unit.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a bright clear screen.Great sound.My only issue is that when using ear plugs on mute the sound does not change with inputs switch.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice smartv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality great and sound quslity good. Love it!
I would recommend this to a friend Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality tv . Good picture and sound . Recommend to purchase
I would recommend this to a friend- Pros mentioned:Picture quality
New TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Very clear with excellent coloring.
I would recommend this to a friend - Pros mentioned:Price
Happy camper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, great price, great service What’s not to like
I would recommend this to a friend - Cons mentioned:Remote control
Received incorrect tv non working tv resolved now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t know product arrived missing remote and not functioning, (would not power on) so not going to give much of a review but 3 stars which is neither good or bad but returned this and was sent the correct television and all turned out 100% correct and better than expected. Great customer service which is very hard to come by nowadays from anywhere
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi bsteele,
I appreciate your review and feedback on the TU7000 TV. I'm sorry that you had to go through the trouble of getting a replacement TV.
If you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
- Pros mentioned:Picture quality
Bought 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value...Beautiful picture quality. Highly Recommend
I would recommend this to a friend Best tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best tv I have already 5 year with this tv still running fine.
I would recommend this to a friendWorth Price for size
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the size. Picture can be sharper because I have another older model and it’s a better quality picture. Loads slow sometimes.
I would recommend this to a friendYou get what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV in 2022. You get what you pay for. There is a delay on the buttons so the tv doesn’t register fast enough. Have to press it multiple times to get it to work even with new batteries. Its been the same since i got it.
No, I would not recommend this to a friendStore pick up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was delivered to the car on my. Representative who brought the t v was not in the mood for talking at all.
I would recommend this to a friend