Customer Ratings & Reviews
- Model:
- UN60TU7000FXZA
- |
- SKU:
- 6465636
Customer reviews
Rating 4.6 out of 5 stars with 982 reviews
(982 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 60” Class 7 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vibrant colors and clear images. The TV's easy setup process is also widely appreciated, with users highlighting its user-friendly remote and quick installation. While some customers have concerns about the limited number of HDMI ports and occasional connectivity issues, the overall sentiment towards this TV remains positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, looks great, the smart menu is easy to navigate
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Title
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is awesome at this price. Worth for the money. Stylish latest and lot many features
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with product. Came quickly. Clear picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
60” Samsung tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Tv is working great wonderful picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it the television. It was a great buy. Replaced a slightly smaller one.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love the inches
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price! Samsung has a solid reputation.
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 4 out of 5 stars
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality so far no complaints hopefully in the future I’ll give an update
I would recommend this to a friend Rated 4 out of 5 stars
good Brand name TV on a budget
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. The installation and set up were really easy. Had a bit of a time trying to get my older computer hooked up to it, and the picture quality isn't quite as good as I expected from a Samsung. Sound quality isn't great either but most will use a sound bar. All and all not bad for a Budget Brand Name TV
I would recommend this to a friendRated 1 out of 5 stars
Do not buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent $700 in July of 2022 on Samsung's Class 7 Series 60" TV & mounting kit. All of a sudden, it won't turn on. I've followed each of Best Buy's rebooting steps, and haven't had any luck turning the TV on. Apparently, the TV is out of warranty, so my only option is to buy another TV. Do NOT waste your money on a very expensive TV that breaks after one year out of the blue.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV and returned it within a week. It had some screen bleeding at the bottom center. The HDMI connections are not smart at all. I had my PlayStation and canle box plugged into the 2 HDMI ports. The TV could never recognize the devices. I had to unplug the cables fron the TV several times, so it would recognize my devices.Very frustrating and not recommended if you have a lot of devices to plug in!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi J1660P,
I'm very sorry to hear about the issues you experienced with the TU7000 TV. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Advisor
Rated 5 out of 5 stars
Samsung 60 inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, sound quality not the best so i connected to surround sound.
I would recommend this to a friendRated 5 out of 5 stars
Ms
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the product as I expected, on time everything went smoothly.
I would recommend this to a friendRated 5 out of 5 stars
samsung 60 smart tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good product and price and delivery pleasant personal
I would recommend this to a friendRated 5 out of 5 stars
Easy set up and use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 86 year old mom and she loves it!
I would recommend this to a friendRated 5 out of 5 stars
Happy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is a nice buy for the price. Very happy customer
I would recommend this to a friendRated 5 out of 5 stars
Samsung 60"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is working out great. Been using for a few months now.
I would recommend this to a friendRated 4 out of 5 stars
Decent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Certain movements on the TV are jumpy. The speakers are very weak.
I would recommend this to a friendRated 4 out of 5 stars
Great experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv it came packaged like a brand new television
I would recommend this to a friendRated 3 out of 5 stars
Delivery Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too much drama with Best Buy delivery. There were cancellations and rescheduled appointments without permission. Difficult to get good delivery time slots. D
No, I would not recommend this to a friendBrand response from Samsung
Posted .Delivery:
It’s unfortunate that the delivery of your Samsung TU7000 TV was less than adequate.
To address any delivery concerns, you may want to share delivery feedback directly with BestBuy.
Should you ever need assistance or have questions about using your TV once it arrives, please know we are here to help. You can reach Samsung Support at:
1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Advisor
- Cons mentioned:User interface
Rated 2 out of 5 stars
No voice control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.User interface is difficult as well no voice control on remote.
No, I would not recommend this to a friend










