DoorBOOsters are hereExclusions apply. Ends 11/2/25.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens tomorrow at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $359.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 299 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the 60” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)'s picture quality, ease of use, and color accuracy. Many also praised the TV's value for its price and the straightforward setup process. However, some customers expressed dissatisfaction with the remote control's functionality and user-friendliness. Overall, the positive feedback on picture quality and affordability outweighs the negative comments regarding the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 299 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for Our Situation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Samsung TV we have purchased from Best Buy since moving to this house. The difficulty of mounting is above a tiled fireplace in a corner with vaulted ceilings made size an issue. We had about decided on a 55" when we found this 60" one. Based on the dimensions we figured we could just get the TV and a soundbar in the spot. Fortunately, we had the foresight to reroute the cable and electricity when we updated the fireplace. Still, it wasn't an easy job, but the Geek Squad team from El Centro did a great job. If your planning on buying one, I would definitely recommend getting the Atmos soundbar and sub. It makes a world of difference. We had previously purchased the Geek Squad maintenance when we purchased new kitchen appliances, so it was easy for us to opt to have them do the installation but your situation may be different. Also, if you are going to hang you TV on the wall, make sure you know your stud separation and placement. Some modification to the mount we purchased was required because one of the studs we needed to use was in the center where the mount manufacturer had not accounted for that eventuality. We would have opted for a different mound if we would have been a bit more thorough in our planning. Luckily, it all worked out for us.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Perfect for gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the living or family room… the bright colors make video gaming feel like your part of it… and the size is perfect!!! My kids love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first TV I bought by myself and I was so excited! It works great, the set up was REALLY simple and the quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture. Huge upgrade from the CU7000.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally bought an open-box 65" CU7000 but for the life of couldn't get a clear picture or brighter colors. I'm not sure if we just got a bad TV or the quality is that bad, but this new 60" DU7200 looks 100 times better. The darks look dark and the colors are really vibrant. The picture also looks a lot clearer. We went dont a half inch in size as the 65" looked too big for our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung TV review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect. The features are incredibly easy to use. Sound is great and color quality is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, the colors are bright and very colorful I love that you only need one remote for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Samsung Smart Tv under 65”

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 60” Samsung Chrystal UHD Smart TV Rocks!!! The picture and sounds are super clear! The tv’s connectivity with internet and my smart phone are seamless! Tv can be control via remote or my cell phone. I plan to purchase a soundbar and subwoofer to accentuate sound quality for movies & games. The is a beautiful smart tv that exudes Samsung’s quality & technology advancements! I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, sound from internal speakers weak

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 60" DU7200 has great picture quality for an inexpensive 4K TV, however sound from the internal speakers is a little disappointing. My older Samsung 7100 series seems to have better sound. If you purchase this TV, a sound bar is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    In store pickup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ever high quality tv for very reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy purchaser

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound are great, and I love that I could easily set up my iPhone to use for a remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv that has a crisp 4k image. Got it dor a good deal and its working great.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Cannot recommend due to pop-up text ads

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK picture but suffers from glare. Does not process movement well, especially older content, it's just a blur with significant latency. The sound is OK for a smaller room; sometimes turned up to 60+, might benefit from a sound bar. The Smart TV is S L O W . . . Spinning wheels, sometimes for over a minute, like when turning on or trying to initialize an app. This delay leads to multiple button pushes that simply lock up the processor. The remote control is minimalist, must be pointed directly at the TV, has no voice control which is needed. It is ponderous to change channels one at a time on the Xfinity Streaming guide. AND what's with these POP-UP TEXT ADS in the middle of the screen??? They appear randomly and remain for several minutes on broadcast TV stations via Xfinity Streaming. Samsung and Xfinity/Comcast blame each other, disavowing responsibility, yet BOTH have buried in their initial setup agreement, default acceptance of "Interest-Based Advertising" or promotions. You have to go to settings and DESELECT the box that gives them permission. I did this for both Samsung and Xfinity, and yet my TV is still plagued with pop-up text ads. I don't know if it is the Samsung TV or Xfinity Streaming, but I am not alone in this problem, according to internet inquiries. I CANNOT RECOMMEND this Samsung TV paired with Xfinity Streaming as a result. Hours with each respective customer service has achieved nothing but denials from them. The only solution seems to be returning the TV. My much more expensive Samsung 77" does not have this problem, even running Xfinity Streaming. You get what you pay for?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Skydoc,

      Thank you for reaching out to us. After reviewing the pictures you attached, it appears the text is Closed Captioning, not Samsung TV ads.

      To turn off the Closed Captioning on your TV, go to Settings > All Settings> General > Accessibility > Caption Settings.

      If you continue to see Closed Captioning, I recommend reaching out to Xfinity to assist you with their program specific Closed Captioning settings.

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best brand ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. I replaced this nee 60inch tv from my 50 inch tv I had before. Samsung always delivers a great product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and get Samsung TV plus as an added feature. Pictures quality is great. Excellent price point !!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Fast loading streaming apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 60” TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for a friend to set up the TV. I have used Samsung in the past and am very satisfied with the quality. The big plus for me is that it is 60 inches. I have a built in entertainment center and it is almost impossible to find a 60 inch TV now. When the entertainment center was built, a 60 inch TV was common, but not now, so the fact I was able to find this Samsung is a blessing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Optical

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsing quality BUT we didnt realize the model does not provide an optical outlet for our Samsung sound bar which means we had to buy and install an adapter creating more clutter. Not happy with that surprise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it super clear and clean sleek look super happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Pick up convenient. Setting up is very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Love this tv !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color ! And easy purchase / curbside pick up. Sound is ok. Had to get a soundbar

    I would recommend this to a friend
Sponsored