Customer Ratings & Reviews
- Model:
- QN60Q60AAFXZA
- SKU:
- 6453029
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 60" Class Q60A Series QLED 4K UHD Smart Tizen TV for its superb picture quality, easy setup, and reasonable price. Many customers have commented on the excellent picture quality and vibrant colors, while others have praised its user-friendly design and simple setup process. Although some customers have expressed concerns about the remote control and volume control, the overall positive feedback suggests that this TV offers great value for its price range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Remote control
Unfortunate Experience
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV seemed great at first. Love the updated UI and remote. Unfortunately the LCD screen went out in 4 days and was back ordered when I tried to have it replaced at Best Buy.
No, I would not recommend this to a friend Bad Deal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture on television didn’t meet my expectations. Showing signs of picture distortion in under one year of use. Terrible Model would not recommend
No, I would not recommend this to a friendSamsung 60 in QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this tv. The picture is very dark even with all the adjusting we did. Poor sound quality if not connected to a sound bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rhonda,
Thank you for purchasing the Samsung Q60A TV and for sharing details of your image quality. To ensure your picture is fully optimized, please be sure your firmware is up to date with version 1901.0 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Ease of use, Picture quality
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Easy to navigate. Like the rechargable channel selector.
I would recommend this to a friend Screwed again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery people were to set up the tv. They just dropped it off.
No, I would not recommend this to a friendJust okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family likes it. I do not like it at all. The brightness is the biggest disappointment of all. Spend a little more to get a better picture. This is not a good TV for sports or action movies.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LGB2021,
Thank you for purchasing Samsung's Q60A TV and sharing your thoughts on the image quality. If you are uncomfortable with the default brightness settings, you can customize the brightness level between 0 – 50 to your preference. Go to Home > Settings > Picture > Expert Settings > Brightness.
You can also try different Picture Modes to see which best fits your needs. Go to Home > Settings > Picture > Picture Mode for the below choices:
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant use it. Remote wont connect at all, even connected with a usb to the tv itself. Cant get pass the start up screen
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mikej,
Thank you choosing Samsung's Q60A TV and for sharing your experience with your Solar Cell Remote. Please pair your remote to your TV by pointing it at the front of the TV, then pressing and holding the RETURN and PLAY/PAUSE buttons simultaneously for 3 seconds or more.
After pairing your remote, press any key on the remote to see if the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking. If it doesn't blink, please also try the following steps to reset your remote:
1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset.
2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow.
3) The ENTER key is the button in the center of your directional ring.
I hope this helps! Should you need further assistance, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Amazing TV Series!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down one of the best TVs I have bought between cost and quality. I even bought 2 more of different sizes because I was so impressed with this TV.
I would recommend this to a friend Not Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor connection to my wifi .Asking for refund or exchange.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv all this time. Good price and great picture quality.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Happy owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so pleased with this TV. The picture is just so vivid and crisp. Colors are bright and black is certainly better than my old Visio TV. Sound is decent but use my surround sound whenever I care about that. Yes the remote is very underwhelming, But I use a programmable one most of the time so it has not been an issue for me. Overall very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Don’t be scared of this one!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this television beautiful picture easy to setup and get the apps even for a 50 something year old who’s not too tech savvy sound was a little weak added Samsung soundbar with wireless subwoofer and couldn’t be happier.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Love This TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV! It has an incredible picture, and is very simple to set-up. Love the fact that it connects easily to our home internet. Thinking of buying the same TV, but smaller, for our study.
I would recommend this to a friend - Pros mentioned:Picture quality
Great service and product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a Samsung TV with the QLed screen. It is not the latest generation (60" 4K UHD) so the price was really good and the picture is top notch.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has great picture quality and the apps are very easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Was awesome for 2 1/2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best tvs I have owned until a month ago. Beautiful picture and refresh rate was great for watching hockey too! If you purchase get an extended warranty!!! I tried resetting the tv but still have waves a light from onscreen text that run vertically to the top. Too much money and not even a 3 year warranty.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Samsung QLED 60" 4J UHD TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice TV for the price replacing 4 year-old 55 inch Samsung that had white spots show up on screen!
I would recommend this to a friend - Pros mentioned:Picture quality
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Space wouldn't allow more than a 60 inch TV. It works! Love it!
I would recommend this to a friend - Pros mentioned:Picture quality
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is outstanding. We are very pleased with this TV.
I would recommend this to a friend samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.samsung 60 in TV. Salesman was attentive to my specific want & explained & answered all my questions when deciding on specific TV to purchase.
I would recommend this to a friend