Customer Ratings & Reviews
- Model:
- QN60Q60AAFXZA
- SKU:
- 6453029
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 60" Class Q60A Series QLED 4K UHD Smart Tizen TV for its superb picture quality, easy setup, and reasonable price. Many customers have commented on the excellent picture quality and vibrant colors, while others have praised its user-friendly design and simple setup process. Although some customers have expressed concerns about the remote control and volume control, the overall positive feedback suggests that this TV offers great value for its price range.
This summary was generated by AI based on customer reviews.
excellent tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.large picture, good focus, sound adequate, good balance
I would recommend this to a friendDisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV because Samsung is the only manufacturer offering a 60" TV (65" was too big). CNET reviews said it's a nice TV but they preferred less expensive options for similar products. I stuck with the Samsung because it was 60" The TV picture is fine. No TV is better than the input source. Relatively 4K options are available. Prime Originals and some Netflix if you pay a premium. My problem is that I stream using YoutubeTv. This TV won't allow me to open the app unless I clear the cache. Then it plays fine until I try to open it the next time. I guess the TV has limited memory but this is pretty simple streaming. This is inexcusable. My other problem is that I can't view photos. I have a Samsung phone and I view photos using the Samsung Gallery. But Samsung stopped their cloud storage so photos can only be viewed on other apps like Google Photos or Amazon Photos. That's fine but this TV doesn't allow those apps. The only thing they have is the now obsolete Samsung Gallery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .bdgan,
Thank you for choosing Samsung's Q60A TV and for sharing your experience with viewing photos, as well as the YouTube TV app. If your app is freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.
Please also check that your TV is running the latest firmware version. Go to: Settings > Support > Software Update.
Additionally, please know you can mirror your phone’s or tablet's photos to the Q60A using the SmartThings app. First, make sure the TV is turned on and connected to your SmartThings account.
1. Using your phone or tablet, open the SmartThings app, and select the TV you would like to mirror to.
2. In the TV's setting page, tap More options (the three vertical dots), and then tap Mirror screen (Smart View).
3. Tap Start now, and if needed, give your TV permission to access your device.
I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Specialist
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and sales person was very knowledgeable and helpful.
I would recommend this to a friend