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    • Brand Response

      MrSamsung 

      October 11, 2017

      Tony,

      Thank you for your review on this Samsung 65" class Q7C TV.
      I am sorry you had issues with the purchase and service experience of your TV. Your feedback is important to us and we will document your concerns.

      If you need further assistance with repair or warranty service, please reach out to Samsung Customer Support at 1-800-SAMSUNG

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions in our relentless efforts towards delivering world-class service and products.

      -Samsung Ambassador Samsung