Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Second Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Samsung TV. It replaced a 13 year old flat Samsung. It’s amazing the differences in the picture quality, ease of use and many features. We could not be happier with Samsung!!
I would recommend this to a friend - Pros mentioned:Picture quality
Great deal on a great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this TV has been great! The picture is awesome, and the setup was easy. It allows for adding apps to the TV for streaming services that don't come pre-installed on the TV. The sale price was amazing for a nice quality 65" TV!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Best tv I ever purchased
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price. Super easy to set up and pretty much compatible with all cable service providers if your streaming a lot. The picture is amazing and the smart features are pretty cool have to get use to it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Definitely recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING PICTURE, took 5 minutes to set up including getting it out of the box, and it’s sleek and makes our living room feel bigger because of how little space it takes up even though it’s massive. Best tv we’ve ever had!
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t know how to star but this Samsung TVs is amazing, amazing quality, amazing sound without using any soundbar, you can browse direct from the tv, you can stream from your smartphone to the tv. So it is a must have
I would recommend this to a friend - Pros mentioned:Tv qualityCons mentioned:Remote control
Great price for great tv but…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have better sound quality. I need to buy a sound bar or something. When watching *dark scenes it can get too dark for my liking. Unable to get certain apps. But most of the popular ones are available. I like samsung tv it can be confusing to navigate but i also have an antenna to get live channels. Very easy to change input and personalize and set up. Easy to navigate home when you get used to it. Remote control sucks! Buttons to small and in strange places and a delay Everyone complains. I do feel like this tv is great in this price point. And to me these things can be easily resolved
I would recommend this to a friendBrand response from Samsung
Posted .Hi CG82,
Thank you so much for your review of the Samsung TU7000 and for letting us know about the user experience issues you are having. I have a few recommendations which may help!
First, let's check to see if you need a firmware update. To do this, head to Settings > Support > Software Update. If it is not up to date, we recommend updating as our new update solves some performance issues.
Next, to tune the sound, you may want to try adjusting the sound settings to suit your personal sound preferences. You can change the Sound Mode by going to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
Your details regarding the image and sound quality of your TU7000 TV are important to us and will be shared with our internal teams. You may want to try adjusting the settings to improve your picture and sound.
Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: It is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > Picture > Expert Settings and configure the image settings to your taste with additional functions.
For your remote control, the firmware update may help with any delays you are experiencing. To learn various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung's website under 'Support' (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for the TU7000 under Crystal UHD TVs > T Model Lineup.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the 'Support' link on our website.
~ Samsung Advisor
I hate this tv! Speakers suck! At 100 max can't he
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a little different from the exact same one i purchased 4 years ago. Besides the fact that it is 65" instead of 55". So first thing is my transmitter set up. Well to say the least the tv when powered on automatically starts trying to pair through it's own Bluetooth which i hate!!! I set my transmitter up and changed all the settings to the proper format for it and the tv's Bluetooth interference is causing it to interrupt my connection via transmitter! When i disconnected the transmitter and just tried the tv's Bluetooth connection and changed all settings again to the proper format it drops the connection constantly!!!! Very disappointed overall.
No, I would not recommend this to a friendMy first tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying a Tv, and all i have to say is that is the greatest purchase i’ve ever made.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and the picture quality. I need to play around with adding apps but I’m happy some of my favorite ones are available. The remote is a little awkward to work with but overall, I am very pleased.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
The best TV I ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I love our new 65" Samsung TV.The picture is so clear and vivid and the price was great as well.i would definitely recommend this TV, I'm totally satisfied. Thank you Best Buy....
I would recommend this to a friend Samsung makes great TV screens
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done. Perfect for a well lit room too. Best Buy Squad did a great job setting this up on a huge mount for my corner of the room use case.
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. For the price it is more than I could have expected. I will admit it is not as easy to use as my TCL ROKU TV but like everything else in life once you get the hang of it, it becomes second nature. Great size and the picture is vivid and so realistic! Ii really love it, no regrets!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Great TV at the right price point!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Great price point. The Geek Squad installed it with no issues. Paired it up with a Polk soundbar without any problems. Highly recommend.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Great Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this TV five stars for quality and picture and sound however I feel like there could be a few more adjustments on the remote like adding mouse pointer effect
I would recommend this to a friend Great family tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a wonderful family room tv. Samsung TV has loads of apps and free channels which is a huge bonus that I wasn’t expecting.
I would recommend this to a friendclear crisp amazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love it! love cuddling with my daughter while watching a movie before bed
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went with a bigger tv for our family room and the 65 in that we bought fits perfectly on our entertainment center. Not only that, the picture is the best of any tv we have ever owned. It really does come in crystal clear. Couldn’t have been more happier!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent purchase! The picture is clear and sharp. The color is absolutely beautiful! The television is worth every penny spent! Easy to program for movies, and other apps.
I would recommend this to a friend - Pros mentioned:ColorCons mentioned:Remote control
Very good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv. The remote could be better because you end up hitting the home button when trying to use the directional pad. The color is exceptional.
I would recommend this to a friend Had some issues but works well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got it by the second month the screen went blank and I had to contact Samsung to fix it. They fixed it for free since I just got it. Its been working amazing since.
I would recommend this to a friend