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Customer reviews

Rating 4.6 out of 5 stars with 14488 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 14,488 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my parents. Used my BB card for the free 12-month financing. I needed a ‘simple’ TV without all the bells and whistles as my parents aren’t technologically savvy. This TV fits their needs pretty well. The price was okay, not a steal. I didn’t need a wall mount which saved some money. I held off on getting a sound bar as I wanted to hear it without one. Surprised that a sound bar was not necessary. The overall buying experience was excellent. The salesman was great and made the transaction very smooth and simple. I had a nightmarish experience with another Best Buy a few months prior when trying to purchase a TV (for my parents). The issue was removing my parents old TV — a 300-pound 65-inch Mitsubishi TV with speakers connected to it; kinda like a giant tube. BB said they’d remove it but when they arrived they said their truck wouldn’t fit it and that they’d be back later. They never showed, nor called. So I cancelled the whole order. I was very angry about the experience and was hesitant about trying out another BB. Glad everything went very smooth this time around.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    What more could you ask for at this price?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Sleek styling. Great price. Looks awesome wall mounted. I like casting stuff from my samsung phone strait to the TV. Looks amazing! Can't give it less than 5 stars, especially for the price. I remember when a 32 inch TV costs this much. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv for my workshop to watch news, football etc. Idid not want an expensive tv for this purpose. My main tv is a Samsung 65” Q90T and will admit that it has a better picture but at about a third of the price as a Q90T it’s really good and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV at a great price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing tv for the price! The picture is very clean and modern. Although not as great as the higher-end more expensive TVs on the market, this tv will check all the boxes off your tv-wish-list without breaking the bank. I do recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, color and sound. I like how i can connect from my phone to control the volume and channels if the actual remote has been misplaced. Overall this tv has been an excellent purchase for our household, I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV, great price!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the best bang for the buck UHD TV I have ever purchased. Bought it for my daughter and couldn't believe the picture quality, colors and performance. It seems to look and perform as good if not better than my other two higher priced UHD TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outperforms my expectations for a $500 tv. The remote is a bit to get used to as I’ve had roku tvs of some sort for the last 7 years. Color and clarity. Thumbs up. Turn the brightness way up in a bright room. But other than that. Great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Absolutely the BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is absolutely great! Very easy set up and programming and beautiful picture. I set it to automatically download and install updates. So when I turn it back on, I’ll get a small box in the upper right corner saying “Update was successful “. I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    VERY PLEASED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new TV, the color and sound are terrific. I've found navigating around a bit tricky and not particularly user friendly (why do I have to click and arrow so much to finally find regular network TV?). Nevertheless it's nice to get to Amazon and Netflix with a remote button.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    65 in tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Glad I brought it. Perfect size for my apartment

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. Used as an outdoor TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the TV for 2 months now. We have been very pleased. The picture is clear and the sound is good. There were a couple of occasions in which the volume would not go higher than a certain level. In both occasions, the next day, the issue was gone. I am suspecting that it had something to do with a software update.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very beautiful TV at this price-point. The smart-TV apps work well. Simple to hook up all devices. The TV mount bolts from my old TV didn't fit this one, so I had to go searching for the correct bolts at the hardware store. Otherwise, I'm pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Amazing picture. Wish it had more HDMI ports.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Liked it so much we got one for our mother!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this tv from a previous Samsung model. I have been really happy. It has such an awesome, crystal clear picture. I love the Samsung TV feature too. Really easy to mount (according to the hubs!) and set up components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV worth the purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for a couple years now and it still works like new. I really like the Samsung TV app that’s installed free tv channels like cable but not cable. It’s great for movie nights and entertainment. It’s a 10 for me!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung interface and remote is lacking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the picture quality is great. I also like the Samsung TV Plus feature. What I don't like is the menu screen for Samsung and the remote. It seems like the remote does not respond quickly and that's with fresh batteries in it. The menu screen is clunky and you can't really tell when you are moving from one app to another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could use some improvement BUT overall good produc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it about a year and a half now there’s a couple sm kinks when watching a particular streamong app but Im not sure if it’s the actual tv or Spectrum’s internet service that are causing the little hiccups here and there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear views are awesome and the sounds first class

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disconnects from wifi?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost have had this for a year now, it works great sometimes stutters and lags but still works pretty good. My WiFi works fine everywhere else just not so good on the tv sometimes opening an app it won’t open and says it’s not connected to the internet anymore honestly it does that quite often.

    I would recommend this to a friend