Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
I love this TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 65 inch 7 series Samsung back in March of this year(2021) and I’m still pleased with my purchase. The picture is beautiful, and looks great regardless if I’m watching Netflix, Hulu, music videos on YouTube or whatever. I paired it with a sound bar, and I couldn’t be happier.
I would recommend this to a friend Samsung 65” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung TV is awesome and has such great picture clarity! We have it set up in our Living Room and it is perfect for watching all of our favorite shows and sports games!!
I would recommend this to a friend- Pros mentioned:Picture quality
Very glad I got this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Amazing image quality and colors, very responsive/quick when navigating anything and turn on/off rate. Was easy to set up as well. Hasn’t given me any problems and sound is great as well. Only reason I’m not doing 5 stars is because it requires a Samsung-specific wall mount so I couldn’t attach the one I was already using for my previous TV.
I would recommend this to a friend - Pros mentioned:Ease of use
it is a great product I suggest anyone that is th
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well this TV for my office is so great TV I loved it and enjoyed every bit of it it was a breeze to set up and mount on the wall I appreciate all the Best Buy employees to help me pick this television thank you yes I will go back and purchase this television again it is a great product I suggest anyone that is thinking about getting it to get it
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great for entertainment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to set up and sync with the cable wirelessly.Quality sound and picture.Recommend it to anyone whose looking for great entertainment and viewership at a fair price.
I would recommend this to a friend Love Samsung
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung, have had it for a couple years and no complaints
I would recommend this to a friendTV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That was so amazing prefect for me feel good when we watch movies.
I would recommend this to a friendPleased Customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best tv I have ever purchased . Very happy with my customer service at Best Nuy as well . Very pleased customer
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products,I recommend 100% Samsung TV
I would recommend this to a friendSamsung tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv I have no problem what so ever it’s a good tv
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Samsung for the win!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Very nice tv for the money. Easy to set up, picture quality is awesome! It’s a great tv!
I would recommend this to a friend Great TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung smart TV's are always the best. Best buy made the entire process easy and helped get it to my car.
I would recommend this to a friendWorth it for the price, solid for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv for the price. Not the fanciest or brightest by any means, but decent enough to get most people by without being a “cheap” tv by any means.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Best tv for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv for the price. I bought three of them. A little bit of shadowing during some live sporting events. But not to much. Good quality easy to use.
I would recommend this to a friend Samsung TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal & product, I would recommend it to anyone who is looking for a high-quality smart TV.
I would recommend this to a friendTwo’s a charm
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one delivered was bad. Colors were terrible and even the installers said it was bad and to call customer support. When I called they said a geek squad person would have to check it out but it would take another week before someone could come out. I then called the local store where we purchased it and they finally agreed to just swap it out for another one. We’re very happy with that one but disappointed in the way the replacement was handled.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JohnC,
Thanks for sharing your experience with the TU7000 TV and Best Buy. Please know your feedback will be shared with our internal teams.
If there's anything we can ever do to help, please know we are here. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture qualityCons mentioned:Remote control
Good screen, poor UI and remote
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV as a part of Black Friday in December 2020. The picture quality is good and the speaker sounds great. My complaint is that the user interface is very outdated and slow. The remote that came with this TV is very dated and I had to purchase a different more modern Samsung remote. I am happy with the quality of the video, brightness, and sound, but not happy with the remote and slowness of UI when going between apps.
I would recommend this to a friendBrand response from Samsung
Posted .Hey WDavis,
Thank you for your review and feedback on the TU7000 TV. Please know we are here to help you and have some tips that could improve your experience!
First, to ensure performance is fully optimized, please ensure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update and easily update from there.
Next, to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
NICE 65' SAMSUNG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT DELIVERY SERVICE ON TIME!!!! I REALLY LIKE THIS TV ALTHOUGH I WAS TRYING TO GET THIS TV TO BE MUCH SHARPER IN PICTURE BUT I DID MY BEST USING THE SETTINGS BUT THIS IS ONE THING I DO KNOW MY OLD TV WHICH IS A SAMSUNG 42' TV SHOW A MUCH CRISP AND SHARP PICTURE THAT LOOK'S EXCELLENT THAT I LOVE SO MUCH ALTHOUGH IT ISN'T A SMART TV BUT FOR SOME REASON I AM NOT UNDERSTANDING WHY THIS HUGE 65 INCH NOT SHOWING A MUCH BETTER PICTURE THAN MY OLD 42' SAMSUNG I GUESS I GOT TO GET USE TO IT MAYBE I DON'T KNOW MAYBE THAT'S IT
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Samsung 65” UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and great picture quality. I wish the remote was a little easier to use but not bad at all when you get used to it.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv should buy no problems here
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I love it Best Buy I have made great picture great sound perfect size for my living room I would recommend to a friend for sure love that it has Samsung plus which means you get free cable thru them you don’t sign up with a e-mail or anything really cool and did I say the picture omg great freaking picture the colors everything especially when I play video games it’s amazing
I would recommend this to a friend