Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- |
- SKU:
- 6401722
Customer reviews
Rating 4.6 out of 5 stars with 14488 reviews
(14,488 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Tv from sale.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Great picture and price. I just had it installed properly so have not used it much yet. It is for a zoom room meeting place.
I would recommend this to a friend Rated 4 out of 5 stars
Good for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice 65" TV for the price. The picture is not as vivid as the more expensive models but you get what you pay for. The sound isn't very good and there are very few controls for the sound. Regardless I very much ike the TV.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Incredible value
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, excellent value. Great picture quality, excellent sound (surprisingly good for built-in speakers). It works beautifully with the Samsung soundbar and subwoofer 2.1 kit. I'd give it 5/5 stars, but I'll dock a half-star each for two items: 1) There's some sort of spammy Gordon Ramsay cooking show that for some reason always pops up when a source input disconnects. It's like turning off your Blu-ray player and broadcast TV kicks in, except it's always Gordon Ramsay yelling at people. I wish I could make that go away forever. 2) Samsung remotes apparently all work with all Samsung TVs, which means that since we have more than one Samsung TV in the house, we'll accidentally adjust each others' volumes or turn off TVs in two different rooms, depending on where the person was when using the remote. Really frustrating when it happens.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Awesome Samsung 4K Goodness
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung does it again, love this tv. This image quality is awesome, almost got the TCL because it was cheaper glad I spent the extra. Paired this with a 4K Fire stick and now I barely want to leave the house
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product, very good images and colors, great acoustic, easy to setup just make sure when you set it up at the beginning to switch it into normal mode and not in showroom mode.
I would recommend this to a friend Rated 4 out of 5 stars
Let’s keep using BestBuy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to use bestbuy always, bestbuy has my online marketing skills more good than I ever expected. I always recommend bestbuy for you. Thank you
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV. Not so good OS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV. The quality is there. The image is really good quality. The only issue I have with the TV is the operating system. There's not as many apps as i would think, a lot of big apps aren't on there. And also it kinda be kinda bugging navigating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi parada,
Thank you for purchasing the Samsung TU7000. I am glad to see that you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture.
A firmware update is available which may help improve your connection. (1420.0 released on 2/19/21). You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
You may want to enable automatic updates for conveniences.
Select Settings- Support- Software Update, then select Auto Update.
Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu.
Go to Settings > Support> Device Care > Start Device Care.
This improves your apps performance as it frees up unused cached memory and closes background apps.
Should you need further assistance or have any questions regarding apps in your TV's App Store, please know we are here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has been great no issues. I’ve had the TV for over a year now and it is still working great.
I would recommend this to a friend- Pros mentioned:Picture quality, Tv quality
Rated 5 out of 5 stars
65 Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TVs are the best. I replaced my 50" for this 65" Not only is the bigger size nice, the picture from the Crystal UHD is super clear. The smart TV allows easy access to apps and other connections.
I would recommend this to a friend Rated 4 out of 5 stars
Energy efficient
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my smart Samsung TV because of its energy efficiency. I often forget to turn it off overnight and I’d be worried about my electricity bill going up, but fortunately my bill hasn’t gone up by much. It could a bit complicated to use but I still love it
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is generally very easy to use. The picture is very clear and bright. The one thing I miss is the on timer which is found on the 8 series. The 7 series has a power on with mobile. Overall, a very good buy.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Fantastic TV for your Money!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV for the price point. It is a great quality, clear and easy to use. The remote is not complicated and the apps are easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Samsung 65in Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv it has a great picture we got it for a great price a very nice quality tv for the price tv feel like it should have been priced for more but I’m happy I got it for less :) love saving money
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great television. This television has a amazing picture. The crispness and colors are very vibrant! This Samsung tv is simple to run - even my 5 year old granddaughter can run it!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
It’s just ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price with great picture quality not forgetting it’s just a 7series with 120 picture motion; but I honestly hate the remote that comes with it with so much passion. Sometimes triple click before the remote will work. I just can’t stand the remote control
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Fantastic!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color, picture, clarity, all absolutely beautiful! I told my best friend about this TV! I recommend she gets one right away! Such an amazing price also! Honestly cannot believe the quality!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
This TV is awesome!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a very sharp and clear picture. It's full of aps and easy to navigate through the set up and functions and menu. I love the new addition to my home
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV no problems so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I settled for this one as the 8 series sale was over and as I’m writing this the 8 series is on sale!! Overall this 7 Series is great and no light bleeding or issues. I do however wish the Bluetooth on tv connected to my Samsung sound bar every time. It’s a hit or miss but sometimes you have to go to the settings on the tv to connect it but it’s whatever. You do have to mess with the tv settings in bright rooms or dark rooms to get a great quality picture. Don’t just start watching right out of the box, you won’t be doing yourself any favors. So far so good and I have the TV mounted! Definitely worth the price if you’re looking for a budget tv but great quality. Do wish they did have crunchy roll but funimation is a substitute.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Purchased for rental property
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of several TV's I purchased for my property that I rent out through Airbnb. It was super simple to assemble and set up. Beautiful picture, excellent sound, completely satisfied with my purchase.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great, it comes with several apps, it’s easy to use & change settings. Love this brand. The only thing I would change is connecting Bluetooth devices/deleting them (haven’t figured that out).
I would recommend this to a friend

















