Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- |
- SKU:
- 6401722
Customer reviews
Rating 4.6 out of 5 stars with 14488 reviews
(14,488 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price great picture would recommend for everyone great product for price one of 2 that i own
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Internet connectivity
Rated 3 out of 5 stars
Great picture...not so great apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is nice and clear. Dark movies and tv shows come a great. I don't like that I can't personalize the home screen. Most of the apps I don't use and it sucks that I can't change the apps out. I've had some issues with the the tv and some apps connecting to the internet. Spent almost 2 hours one night going through manuals and resetting the tv because of a connection issue. Tv is great for the price, but I would've paid more for better set up and connection.
I would recommend this to a friendBrand response from Samsung
Posted .LaFaye:
Thank you for purchasing the TU7000 TV. On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved or deleted from the screen.
You can also lock & unlock apps, reinstall, and have them automatically update. To use this feature, your TV must be connected to the internet. Go to the Samsung Account and create a new account our sign in.
Go to: Apps > Settings
For detailed instructions, please refer to page 36-39 in our online E-Manual:
https://downloadcenter.samsung.com/content/UM/202004/20200402125724749/KT2ATSCT-2.0.0_EM_KANTS_USA_ENG-US_200309.1.pdf
Or visit: https://www.samsung.com/us/support/answer/ANS00062169/
Should you have further questions or concerns, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Great picture for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price. I only wish the remote would glow as it’s difficult to see when watching movies at night.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price! Great picture quality. Easy set up.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV with a beautiful picture and easy to navigate the controls
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Great TV, it has a great quality of video and sound. This smart TV has very easy to use apps
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy apps, user-friendly remote! Was extremely easy to set up out of the box!!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
4K
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great pic great value . Absolutely love it , love the mirror option from ios devices.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Samsung Family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted a TV for our bedroom and compared to the 8-series this TV is ok. It’s easy to use and setup and the quality is amazing.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great quality and great price. Picture is outstanding.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Picture, Easy Setup, Smart Apps Inclusive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Samsung tv out of the box and up and running in less than 30 minutes connected to Xfinity cable box and wirelessly networked to our home wifi. The picture is fantastic, especially the Nat GEO 4K show. I like that the Smart Apps included all my favorites: Netflix, Prime Video, Disney+, Apple TV+, YouTube and more. Runs the apps very fast. Still want to see if there's any improvement with the tv directly connected via ethernet to the router.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy to handle. Very user friendly hooking it up. Great Price
I would recommend this to a friend Rated 5 out of 5 stars
AWSOME !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME ! AWESOME ! AWESOME ! AWESOME ! AWESOME ! AWESOME ! AWESOME ! AWESOME !
I would recommend this to a friend- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pictures looks great and best of all the price was awesome
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
High quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent high quality TV with so many built-in features
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and quick turnaround. Picture quality is great and set up is simple
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Rated 5 out of 5 stars
Good quality tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Good quality tv for a fair price. Sound is good. Features are a plus. Would buy this tv again.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and the features are great it does have some tweaks her and there.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great price.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful price and quality Television. Easy pick up.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this television. Picture is crisp. Very easy to set up.
I would recommend this to a friend

















