Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
living room tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good picture colors. overall sound good. setup was easy and well programed on screan.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Easy set up, good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. We haven't had it long, but are very pleased with the picture and ease of set up
I would recommend this to a friend - Pros mentioned:Picture quality, Price
great great great !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really solid! great deal for the money, good sounds too! really no complaints! epic value!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Fantastic Samsung TV A+++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture and an excellent price. Also it was in stock!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Don’t pass it up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture!!! Great price! Easy ordering and the delivery was scheduled and on time.
I would recommend this to a friend Excellent Brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and quality, Samsung has been the brand I used at home I own 3 TV and I am very pleased
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Tv purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous images, the colors are great. It's so easy to figure out all the controls.
I would recommend this to a friend Samsung tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase price. Would definitively shop best buy for a tv in the future
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it for the price. Easy to use and has a good picture. Very reasonably priced.
I would recommend this to a friend I love this tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price me and my family enjoy watching it and its great for gaming
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Interface
Good value for size and features
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to beat for the price. The image quality is pretty good for the price. The interface is pretty bad though, gets slow and glitchy. Had apps crashing constantly. I use a Chromecast with Google TV on it. Sound is ok, as expected. I paired a soundbar with it. HDR could be brighter, but acceptable for the price.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MiguelACA,
Thank you for purchasing the Samsung TU7000 4K Smart TV. I am happy to hear you are enjoying the picture quality of your TV. We appreciate your feedback regarding apps not functioning as expected.
Please try the following troubleshooting steps:
Go to Settings > Support> Device Care > Start Device Care.
This service checks memory and frees up unused cached memory and closes background apps if any.
We also suggest you check your internet connection:
1. Use 5G Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
We also recommend you check that your TV is running the latest firmware.
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit.
You may want to enable automatic updates for conveniences.
Select Settings- Support- Software Update, then select Auto Update.
I hope this helps to solve your concerns. If the issues persist, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Ease of use, Picture quality
Great 4K starter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Picture quality is phenomenal. Would definitely recommend this product to others.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung HD TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is very light weight, shows clearly with good sound quality.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, easy to use, looks great hung on the wall.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great Tv for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Great picture and user friendly. I would recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Best bang for your buck!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly amazing! I was hesitant on spending the extra cash as the lower quality TVs are more attractive when comparing size but man am I glad I purchased this TV. Sharp image, fast processor and tons of different settings to tweak. Hands down the best TV I have ever owned. We have received endless complaints from our friends and family on the picture quality. It’s simply one of those essential purchases you don’t want to get wrong.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great image and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price and easy to use as well very great image when watching movies or t.v
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Smart buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great easy to use smart tv best overall size for my room
I would recommend this to a friend - Pros mentioned:Picture quality
Quality TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV and I'm planning on buying another one. The picture quality is excellent and I don't have any issues with it. Plus you get many free channels and most of the entertainment apps that are out there. Some of you might say it's the older class 7 and the newer models look better. But can your eyes really tell the difference when you are sitting on your couch? For most of us, probably not.
I would recommend this to a friend SAM 65inch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good!! I been having for a year now, no complaints!
I would recommend this to a friend