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Customer Ratings & Reviews

Your price for this item is $155.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 14484 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 14,484 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The best tv I ever brought in my life!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Samsung TU7000 Crystal UHD TV 65 and I'm so impressed and blown away how amazing the picture looks. It was easy to assemble and also easy to hook up to my devices. My phone,video game console,and laptop are connected to it and even that was easy to do. This tv is the best tv I have ever brought so far in my life hands down. My friends can't even go pass the tv without stopping to look at it. The apps on it makes things also alot easier so I don't even need to use my phone or video game console to connect so I can use them myself and my son can watch his apps he likes. Its the best of both worlds ever since I got the tv and it's been the best investment I made since. I think anybody that has a chance to get this tv should. The sound even is phenomenal and I haven't even turn the volume up halfway yet. All my devices run through this tv so even when I lose the remote control,like I always do I can use my other devices to turn my tv on or change the channel. It needs wifi and internet connection to use these extra features but even without internet you still won't be disappointed. I strongly recommend getting this awesome and amazing Samsung tv and trust me you won't regret it. I sure dont and I promise you,You won't either.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GET PROTECTION PLAN!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a week and everything was fine and working. Then I turned it on when I got him last night and there was ripples throughout the whole screen.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Replacing,

      Thank you for sharing the issue you are experiencing with your Samsung 65TU7000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at:

      1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      ~ Samsung Ambassador Samsung

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung 65” 7 Series 4K UHD

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my Samsung 65” 7 Series 4K UHD Smart TV! The picture quality is absolutely breathtaking, with vivid colors, deep contrasts, and sharp clarity that make every scene come to life. Whether I’m streaming movies or playing video games, the experience feels immersive. The Tizen operating system is very intuitive and easy to navigate, with quick access to all my favorite streaming apps. I also appreciate how responsive the TV is—switching between apps or adjusting settings is seamless. Sound quality is solid, even without a soundbar, and the sleek design fits beautifully in my living room. It’s a fantastic upgrade, and I highly recommend it to anyone looking for a high-quality, affordable 4K TV!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    65” Samsung Crystal UHD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen split or developed a line. I bought a 2-yr warranty, can I return it?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      I am sorry to hear that you are experiencing issues with your TU7000 TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN65TU7000FXZA

      Additionally, here are some service options:
      - If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
      - If you have an extended warranty, you can reach out to them to have service processed.

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Not work the money TV is garbage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 months of having the TV, the TV just went out and wouldn’t come back on there’s an icon stuck on the front saying plug in a USB. Nothing is working? Don’t buy this TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KrisE:

      Thank you for purchasing the Samsung TU7000 TV. I am very sorry that you are experiencing issues turning your TV on. You may want to try the following troubleshooting steps:

      1) Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.

      2) Make sure that the wall outlet is working and the power indicator at the bottom of the TV is lit and glowing a solid red. If it is off, the TV either does not have power, or it is on and the screen is black. If it is blinking, your TV may need service.

      3) Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote control.

      4) If the TV turns on, your issue may be with the remote control

      5) You may also need to update your firmware to the latest version via USB. The latest software version can be downloaded from the download center: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020

      a. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
      b. Connect the USB thumb drive to a USB port on your TV.
      c. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
      d. Follow the on-screen instructions to install the updated software.

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung 65" Class 7 Series LED 4K UHD Smart Tizen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound: Now, I’m no audiophile, but the built-in speakers do the job. They’re not mind-blowing, but they won’t make your ears bleed either. If you’re hosting a movie night, consider grabbing a soundbar or cranking up the volume a bit. But for everyday TV watching, it’s totally fine. Smart Features: Okay, this is where it gets cool. The TV runs on Tizen, which sounds fancy, but trust me, it’s easy-peasy. You’ve got all your streaming apps right there—Netflix, Disney+, Prime Video, you name it. Plus, you can boss it around with Alexa. Just say, “Alexa, play ‘The Office’!” and boom, Jim and Pam are on your screen. Setup: Honestly, I was expecting a tech headache, but nope! The setup was smoother than spreading peanut butter on toast. Plug, connect, follow the prompts, and voilà! You’re binge-watching your favorite shows in no time. Price: Okay, let’s talk moolah. For a 65-inch 4K TV, the price is pretty wallet-friendly. It won’t make your bank account cry, which is always a win.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Malicious Process

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 3 months ago and suddenly an error appeared, the thing will only restart over and over again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Rafael:

      Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing a power cycling issue where your TV is turning itself on and off repeatedly.

      Please try a few trouble-shooting steps that may help solve the issue:

      1) Check the power cable for damage and proper connection.

      2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.

      3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.

      4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.

      5) TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to
      Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off.

      If the issue persists after these steps, then the TV will need service.

      Please contact us so that we can better investigate your issue and assist you towards a solution or replacement.

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television surpassed all my expectations. Its modern and elegant design seamlessly integrates into any living space, adding a touch of sophistication. The stunning display captivates with its vivid colors, sharp contrasts, and immersive viewing experience. Whether watching movies, gaming, or streaming content, every moment is enhanced by the high resolution and superb picture quality. I especially appreciate the user-friendly interface and intuitive remote control, making navigation effortless. With multiple connectivity options, including smart features, accessing my favorite content has never been easier. Furthermore, the built-in sound system delivers impressive audio, enriching the overall viewing experience. Without a doubt, this television is a top-notch choice for those seeking unparalleled entertainment at home. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Quality merchandise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this tv is excellent not to mention the price was well below what expected. Overall I Love the TV

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blah blah blah

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture has already gone out and it has not even been a year! Horrible

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Heavy Operating System

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is nice. Good quality but the operating system is too much for the processor it has so it’s very laggy. Especially when it starts up. After it’s “warmed up” it’s a bit more responsive. Some apps are more optimized than the operating system (Tizen I believe) itself. Like Netflix for example, super smooth and fast. Just a nice update from Samsung should be the fix but for them to realize and actually push an update is another thing. If you can pick it up for a good deal i say go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with my new Samsung Crystal UHD TV! The picture quality is stunning, with vibrant colors and crystal-clear details. The 4K resolution makes every show and movie feel like l'm right in the action. The design is sleek and modern, fitting perfectly in my living room. The smart features are easy to use, and I love how I can access all my favorite streaming services with just a few clicks. Overall, I'm extremely satisfied with this purchase and would highly recommend it to anyone looking for a top-notch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv for price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great tv! Have had it for a couple months now and has been great no issues or problems and easy to use and navigate, slim and light weight compared to over tv’s. Good size for a small/medium bedroom even for a 65in tv

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect gaming TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV so much I bought a second one for my bedroom. Beautiful images, great color and ease of use. Absolutely great for gaming. Great sound quality. All for a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this tv!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Crystal UHD 65" TV is absolutely amazing! It's the best TV you can get for your money. The picture quality is so clear and vibrant that it feels like you're right in the middle of the action. The colors are so rich and lifelike, it's like watching real life. The size of the screen is perfect, not too big or too small. It's just right for enjoying your favorite movies and shows. Plus, the sound is incredible. You can hear every detail, from the softest whisper to the loudest explosion. And the smart features are super easy to use. You can easily navigate through all your favorite apps and streaming services with just a few clicks. Trust me, once you experience the Samsung Crystal UHD 65" TV, you won't want to watch anything else!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Enjoying movie night

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV we have viewed outside of a movie theater. We needed a bigger TV. We spend a lot of time watching all types of entertainment. It was very easy to set up with both on-screen and the Samsung app. If you run in problems just turn the TV off to reset the setup process. I love that we can watch many free channels from movies, music, sports, cartoons, news, and basic channels. It even has a digital TV guild. Netflix and Prime video can be accessed directly from the remote. The graphics are beautiful, clear, and bright. There is more viewing area because the TV's frame is so slim it appears to have none. The sound can be adjusted to amplified which gives the effect of surround sound. The TV remote can control our connected Amazon fire stick. Adding devices is truly plug and play. New devices are easily, quickly, and automatically connected. The legs are strong and stable. They would not break if the TV was dragged on them. The AC plug is removable. The only con is that there is no video/audio plug only the 2 HDMI and USB plugs. We highly recommend this TV, Samsung makes great equipment.  

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    One of my "BestBuys"

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and the different modes you can use such as movie and dynamic are really exceptional. I was also very pleasantly surprised by how good the sound is. I had a 70" Vizio before this and the sound was always weak and muted. I thought I'd need to purchase a sound bar with this one because of that experience, but am very glad that I didn't because the sound is great! The one knock I'll give it, just like with my Vizio is that the remote doesn't have a light! Most people are watching movies and such in the dark with big screen TVs but you have to turn on the lights or use a flashlight to see the remote! This is a big miss that could be corrected for a very low price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Full Loaded Mega Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my Second-time owner of Samsung SmartTV. I am always truly impressed Samsung product line, Samsung 2020 TV line was no shortage. This Samsung TU7000 Crystal UHD TV 65” has to a lot offer. For starters, the entire bezel of the TV frame is extremely minimum almost no existent just like today's high-end smartphone! Which allows for a much more immersive view of the 65" 4K vivid HDR display. The first-time set-up and configuration of the TV were easy and straight forwards and even voice activation works immediately to guide you through the already simple process and additionally allows for ease of customization for flexibly! Secondly, out of the box, the SmartTV comes with dozens of ready to use apps and internet streaming services including Samsung TV Plus Store and local channels for free through internet TV with major networks like FOX, USA Today, Popular Mechanics..etc that doesn't require any additional attachments or cable boxes. Which is very convenient such as Prime video is my primary movie and TV streaming app! Thirdly, sound quality is superior, loud, very crisp, and distinct that captures fine details and sounds, creating a much more in-depth TV experience similar to a movie theater! Concluding this review I would highly recommend the Samsung TU7000 Crystal UHD TV 65”.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: A Cinematic Experience: TV 65 Inch Review The TV 65 Inch delivers a captivating viewing experience that transforms your living room into a cinematic paradise. With its expansive screen and cutting-edge technology, this television sets a new standard for home entertainment. First and foremost, the size of the 65-inch screen commands attention. Whether you're watching your favorite movie, indulging in a thrilling sports match, or immersing yourself in the latest gaming adventure, the sheer size of the display draws you into the action like never before. Every detail is magnified, every scene comes to life, and every moment feels larger than life. But it's not just about size; the TV 65 Inch boasts stunning picture quality that enhances every viewing experience. With its high resolution and vibrant colors, images pop off the screen with remarkable clarity and realism. Whether you're watching in bright daylight or dim evening light, the TV's advanced display technology ensures that every frame looks its best. Moreover, the TV 65 Inch offers an array of smart features that make navigating content a breeze. From built-in streaming apps to voice control functionality, accessing your favorite shows and movies has never been easier. Plus, with multiple HDMI and USB ports, connecting external devices is simple, allowing you to customize your entertainment setup to suit your needs. In terms of design, the TV 65 Inch exudes modern elegance. Its sleek, slim profile adds a touch of sophistication to any room, while its minimal bezels maximize the screen space, ensuring an immersive viewing experience from edge to edge. Overall, the TV 65 Inch is a standout choice for anyone seeking the ultimate home entertainment experience. Its combination of stunning visuals, smart features, and sleek design make it a worthy addition to any living room or media space. Whether you're a cinephile, a sports enthusiast, or a gaming aficionado, this television delivers an unparalleled viewing experience that will keep you coming back for more.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good TV for the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall set for the money. I didn't need anything fancy or perfect. Just a good TV for our living room that had smart/app features. This TV works great in a brightly lit family room. Glare is about average from the screen. Colors look good, audio quality is good, the menu interface is reasonably responsive. Lots of configuration options for audio and video. My biggest complaints would be the remote control and the backlight bleed around the edges of the screen. It's very apparent in dark scenes, but disappears as the screen content gets brighter. If this was in a movie room with controlled light, then I'd consider something higher quality. But like I said, it's for a general-use family room and it fits this need perfectly.

    I would recommend this to a friend