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Customer reviews

Rating 4.6 out of 5 stars with 14488 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 14,488 reviews
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv had no issues with it. Just disappointing that we accidentally broke it and it stopped working

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crisp picture great sound!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHARP picture and great sound- no need for a sound bar. Sometimes the sound is weird and it seems to come from the wrong spot but on this one, the sound is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy/Samsung Failed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television will not stay on just cuts off on it's own. Additionally no TV antenna connection. I was given some (what I should have realized at the time) talk about needing an optical cable for connection. Of curse they did not have such a cable at the time. No worries I was mostly streaming at the time. Fast forward a couple of years and lo and behold there is no optical connection for the tv. It is a defective television with no CATV connection at all. I am thoroughly disgusted with this experience. It was unnecessary. Just admit you gave me a defective set and replace it. Instead I am led to believe I am only a rare/hard-to-find optical cable away from TV nirvana. Thank you Best Buy! outstanding Customer Care

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MisterE,

      I'm glad you reached out to let us know about the issues you are experiencing with your TU7000 TV. Please know we are here to help.

      The TU7000 TV does have an ANT IN and Optical cable port on the back of the TV. The ANT IN, where you will connect your coax cable, is below the HDMI 1 Port and the Digital Audio Out Optical Port is right above HDMI 2.

      Next, if your TV is shutting off on its own, try these troubleshooting steps:

      1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
      2. Check the power cord to see if there is any visible damage.
      3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
      4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. Go to Settings> Support> Software Update.

      If you need more help, please call us so we can better assist you. You can reach us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat with an agent
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Great tv for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for the price. Love the features as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65” smart tv review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! We use this for our main entertainment and also bought a speaker for it which made it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    DONT PAY FOR CABLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love samsungs pannel very good quality also the samsung free tv is a nice touch you dont ever need to pay for cable or satellite ever again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Go for it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV for a good price. The picture is superb for an inexpensive HD flat screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A Brand You Can Depend On!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually lean towards Samsung when it comes to making a TV purchase, but this time I decided to open my search to other brands. After comparing quality, features and price I landed on this one which I was able to get on sale. With Samsung you know you will get a clear picture and we’ll built TV but I was pleased with the ease of use when it came to interacting with apps and other inputs. Also, even though it is a older model there isn’t much new or improved in the new model to justify the price difference so I went with this model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my second Samsung and the quality is amazing. No complain.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Budget 4k tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Looks amazing and is very bright and clear. The only reason for a 4 star is the UI is VERY slow and cumbersome. Luckily, I use my Xbox for everything I do with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. It’s been a great one. Good size. Good picture. Xbox games and movies looked great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 in Samsung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for the size and price I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Class LED 4K UHD 65

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture and sound.It also adjusts for light and sound through the day to offer the best experience. We are very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Tv quality

    Rated 4 out of 5 stars

    Samsung Smart TV : 65 inch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 65 inch Samsung TV. TV has very good sound and picture quality. Works great with my sound system. Smart TV has a great selection of apps. Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the image looks and the colors are so vibrant

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, picture is super nice. It has a lot of nice features to use. Looks great on my stand. Excellent value for the money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    No cause for concerns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size, and it's working great so far. I haven't had it longer than two months before this review. I couldn't tell you of any problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is almost exactly the same as I wrote for the TU8000. I purchased that one and then decided to get a bigger screen and sold the TU8000 and bought a new TU7000 instead. These are very similar TVs. This TV was replacing an old 32-inch Samsung model with Full HD. I'm not any kind of AV authority, but I love the picture. Coming from a lower resolution, the difference is striking. The sound quality isn't exactly amazing, but for me it's perfectly adequate. My old TV had terrible sound and I had it connected to external speakers. This one has better sound and I didn't bother with the speakers this time. The apps are a lot faster than on my older model. I had bought a Fire stick for the old one because the apps were so slow to load. One downside to this TV over my prior one is that this one will not play as many different types of video files. If you download videos, this could be a concern. I can't recall which ones don't work except MKV. On my old TV I could watch those from a usb drive and on this one I get an error. I got converter software to deal with this issue. The TU7000 is nearly $200 cheaper than the TU8000 at the 65-inch size. They have the same picture and sound systems, so the viewing experience is the same. The difference is that the TU8000 offers some features that are not included on the TU7000. After owning both, those features weren't worth the $170 plus tax for me: *The TU8000 has a nicer remote that includes a mic for voice control and few buttons. The TU7000 has an older style remote that has a lot of buttons and no mic. I prefer the TU8000 remote, but it has a harder learning curve. I decided to just use my Fire Stick on the TU7000. The Fire Stick has a remote that is similar to the TU8000 remote, with fewer buttons and a built-in mic. You can also use an Echo product for voice control. *The TU8000 lets you use the TV in ambient mode, which displays art or photos on the screen when you're not using the TV. The TU7000 doesn't have that feature, but it doesn't really appeal to me, so I didn't mind giving it up. *The TU8000 has three HDMI ports and two USB ports. The TU7000 has two HDMI and one USB. I use HDMI for my Fire stick, DVD player, and cable box. I got an HDMI switcher for one port on the tv for $10. There is a difference between an HDMI switcher and a splitter (the splitter costs more, for one). Research these before purchasing. I don't need a second USB port, so that was fine.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Finally a good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear and the color is awesome. The function of the tv is easy and i love how it connects to all of my apps

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My TCL Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Solid TV. The Geek squad techs were awesome that delivered this TV. Did a Demo for me. Made sure everything was working properly and in tact

    I would recommend this to a friend