Customer Ratings & Reviews
- Model:
- UN65RU7100FXZA
- |
- SKU:
- 6325561
Customer reviews
Rating 4.7 out of 5 stars with 3494 reviews
(3,494 customer reviews)Rating by feature
- Picture Quality4.3
Rating 4.3 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, and price of the 65" Class 7 Series LED 4K UHD Smart Tizen TV. They describe the picture quality as excellent, bright, and clear, and appreciate the ease of setting up the TV. Many customers also feel that they got a great value for the price. On the downside, some customers have expressed concerns about the remote control, brightness, sound, durability, and refresh rate. Some wished the remote had lights, while others found the brightness to be lacking. There were also complaints about the sound quality and durability of the TV, with some customers reporting that their TV stopped working after a few years. Additionally, a few customers mentioned that the refresh rate seemed slow at times.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fantastic TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for last years model, that is super good value. We use it primarely for streaming content like Netflix and Apple. It has built in Apple TV, which is awsome. Easy to setup and control. We also use the built in webbrowser to get radio and tv streams from our home country Denmark.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome smart TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to upgrade my plasma tv and I went with this Samsung. It’s gets a great picture, has all the smart tv functions, and comes with plenty of extra hdmi plugs. Lightweight and thin. Great price and value without having to go to the much higher end Samsung TVs.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great price and great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is a steal for my definition of a fantastic tv and this Samsung delivers in all aspects. I mostly use it for Netflix and YouTube and the picturing is great in true 1080p form. Highly recommend it for a consumer who just wants to upgrade to a affordable great tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv for anything!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no issues with this tv. Works great and has not given me any problems or issues with connectivity. I am able to watch all of the streaming apps and haven't had any issues. Good picture quality and for the average home or person, this tv is solid.
I would recommend this to a friend Rated 5 out of 5 stars
Quality for the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Def recommend this to anyone. For the price, you get more then you can bargain for. I have always been a Samsung tv guy. Love their graphics and SmartHub. Their setup is so easy to understand and love playing on my PS4. Keep going Samsung. Can’t wait for the next upgrade.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great pictures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv for the size of the picture &the price is as good as it gets. The quality the brightness the clearness light weight,sharpness of the picture. Without a doubt Samsung is the # 1 TV on the market.All 5 of my TV’s at home are Samsung ,the only 1 I would buy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality for an entry level 4k tv. Samsung has really stepped up their game in the last couple of years with their smart hub which is smooth, fast, and easy to use now. The glass and display of Samsung's TV's are much clearer and brighter than others.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Weak wifi reception
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are both good, but the wifi capability leaves a little to be desired. My router is one floor up and over about 25-30 ft. I have to "reboot" the tv's wifi by unplugging the tv while it's on and then plug it back in for it to reconnect to the wifi network. This is the best fix Samsung has been able to give me after calling tech support twice, other than moving my router closer to the tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Love this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am all about a good deal. This TV is perfect. Good quality sound, internet and app cable, and the ability to screen mirror a computer or mobile device. For the price, i was sold! Im not into buying the newest things when they come out so there are televisions out now that have way better picture quality but also have a large price tag. This is perfect for me and my ps4 and high def streaming services.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 2 out of 5 stars
Series 7 indoor scenes are too dark
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a fan of Samsung products. I have owned several Samsung phones and TVs. Unfortunately, the Series 7 65" 4K TV does not live up to the usual Samsung picture quality. Samsung is known for the brightness of their TV screens and I have found that to be true with the previous Samsung TVs I have owned. This entry level 4K TV has a disappointing picture in scenes with dimmer lighting or lots of shadows. The picture is amazingly sharp and looks very good in scenes shot in bright light but is almost unwatchable in many indoor scenes. I spent several hours experimenting with the picture settings but could never get the picture to an acceptable level. I went to my local Best Buy and found out that they had several Series 7 4K TVs returned because they were too dark in indoor scenes. I am surprised that this issue did not show up in the reviews. If you watch a lot of movies, my advice is to spend some money and buy something better. I exchanged my Series 7 for a Samsung Q60 and am very happy with the picture quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MNSnowbird,
I am sorry to hear that you are not happy with the brightness of your RU7100 TV.
You can try manually adjust the Brightness settings.
Go to Home> Settings> Picture> Expert Settings> Brightness
We also recommend you to check if Power Saving Mode has been enabled.
Go to Settings> General> Eco Solution> Power Saving Mode.
I hope this helps to solve your issue.
Should you need further assistance with picture settings or other features, please do reach out to our Customer Service by calling 1-800-SAMSUNG, or by LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact
You can also find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Thank you again for sharing your feedback with us. Our customers feedbacks are the driving force of our continuous efforts towards delivering better product and service.
-Samsung Ambassador
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV for our gameroom just over a year a ago. What a great purchase - the TV is looks great and the picture is wonderful. Its now a great experience to watch a family movie in these Covid times. I would highly recommend this TV
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've only had it for a week, but the colors seem nice, contrast is there, and there's no wasted "frame" space. Seems like the worst part of the TV is the timer... you have to go thru a myriad of selections just to set it. Short of that, if the price is right for you, go for it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love My 1st Flat Screen TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image is clear. 65 inches fits perfect in my living room. Image can be seen from any angle. Just last night I was at my kitchen entrance and continued watching the movie from there. Highly recommended. Especially if it will be your first Flat Screen. Thank you Samsung!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value, size & quality picture for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a $2,300 65 inch 4K UHD Sony XBR and after just three years it failed. I refused to by Sony again as they would do nothing for me. I selected a 65 inch Samsung 4K UHD 7 series for only $750. The picture appears as good and if this one fails, I’ll feel much better about my loss.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great mid-level tv!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful clear picture and sound quality is exceptionally good for a thin tv. Setup was quick and easy and all of the apps I use came preloaded on the tv. I’m pleasantly surprised that iPhone mirroring was so easy being that this is a Samsung tv. Very satisfied with this purchase.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Good picture. Good sound. Easy set up.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Good sound. Easy set up. Haven't tried everything yet or used all features.
I would recommend this to a friend Rated 5 out of 5 stars
great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. We had to adjust the settings to get the brightness where we liked it (got it home out of the box and it appeared dark compared to in the store, but settings were easy to manipulate). Love all of the smart features. Easy to access Disney plus and other apps.
I would recommend this to a friend- Pros mentioned:Smart tv
Rated 5 out of 5 stars
FAVORITE
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV on black Friday and it is amazing. I did not realize it was a smart tv. I have Netflix, Disney+ and HBO max downloaded on my TV. I don't have to worry about connected a console or anything to watch my favorite apps!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 4 out of 5 stars
Good Choice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV, good image has netflix and amazon prime and good price
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
65" Samsung smart Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV. Great picture. Easy to use. I really like it.
I would recommend this to a friend







