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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3494 reviews

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Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, easy setup, and price of the 65" Class 7 Series LED 4K UHD Smart Tizen TV. They describe the picture quality as excellent, bright, and clear, and appreciate the ease of setting up the TV. Many customers also feel that they got a great value for the price. On the downside, some customers have expressed concerns about the remote control, brightness, sound, durability, and refresh rate. Some wished the remote had lights, while others found the brightness to be lacking. There were also complaints about the sound quality and durability of the TV, with some customers reporting that their TV stopped working after a few years. Additionally, a few customers mentioned that the refresh rate seemed slow at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,494 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it is hard to beat this television. The picture is stunning in 4K and it easily integrated with my Bose SoundTouch Sound bar and my FireTV. Apple airplay ability was a bonus feature that is easy to use. I’m very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect, not as heavy as I thought it'd be. Picture is very clear, sound is amazing. Those that game, omg the picture quality for the games is gorgeous. It makes Death Stranding, that looks good anyway, even better. So far, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for 550

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has pretty good picture and is a fast booting smart tv. Will use it for years to come as a netflix/prime video device. Dont see myself taking the quality serious enough to use it as a gaming tv. IMO its really a mid range TV at best. Nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    easy to use, mostly great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung interface is simple to use, great picture most of the time. I say most of the time b/c sports events can be choppy. The half time show of the superbowl w/ the motion and high contract lighting was actually pretty poor on this TV. But otherwise, every other 4k viewing experience is excellent. It is a budget category TV though, so you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with this tv. I didnt expect to get blown away simply because it's a $600 65" tv, however the picture is perfect for what I wanted. Took me awhile to adapt to a new interface, but after a few weeks, it's like I've had it for years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and great picture quality! Unfortunately our tv did not survive through two different thunderstorms. However, with Geek Squad we were able to recoup all the money we spent and put it towards another tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Nice TV for entertainment. The series 7 is a better buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought two TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best Buy was outstanding. The 46 TV presented no problems either with delivery, mounting to the wall or setting up. Not so with the 65. Whether it was just to complicated for me to make work ( I am a Harvard graduate) or whether it was actually defective, I cannot with certain say. But when I went back to the store the next day and asked that it be exchanged for a different brand no questions were asked. Arrangements were made by the clerk to pick up the old and deliver the new and no additional delivery costs were incurred. I would call that exceptional customer service. The new brand presented no problems. I love both new TVs and am extremely pleased with the store and its staff.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Samsung TV at Best Buy Green Bay. Easy set up and e mails to let you know how to set up and remove from box. There was a 150.00 set up fee which we thought was way too expensive and it really isn’t necessary I would try it first before I paid that. Nice picture we did not get sound bar but sound could be better than it is. Overall satisfied with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV, the picture looks good, has easy access to lots of apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good pic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a smart TV for our living room and this one has a good review so I checked it out and talked to the sales person and took it home. Very glad I did had an awesome pic and these sound is good too. Has allot of features to can’t say enough.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture Quality is Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on black friday and couldn't be happier. I purchased the LG 60in 7 series the week the before and after playing around with the picture settings, the quality was still terrible and returned it for this 7 series. Fantastic TV for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is very nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this last Nov and it works great, we have it over the fireplace, and use the ROKU 4D to watch TV. The TV also downloads APPs, so we can watch Spectrum via the app on the TV. Looks good. Works great. Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    65” Tizen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and access to apps. Works well with HD and PS4

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I hadn’t bought a TV in ages and we’re looking to upgrade to a larger model. Thus far, we’ve loved this TV! Great price and the size and visuals have checked every box for us. Good sound too - so far we haven’t felt the need to upgrade our audio.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv I've ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and quality on this tv is amazing I love this tv alot and it's a really good size it's what I've always wanted i recommend this tv to anyone in the market for one and my best friend has the same exact tv he has the 50" and he loves it..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchessed this TV for the bedroom and wow. The picture is absolutely amazing. Would definitely buy another

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Choice we love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choice we love it We were due for an upgrade and this is it the size fits well in our room the color and clarity resolution are much better than I expected it took a little getting used toAnd I did have to replace my HDMI cable and what difference

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture very sharp and right size for my gre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been looking to purchase a larger screen tv for viewing movies and streaming tv shows. Had a prior Samsung 40in 720p flat screen and was very pleased with the quality of said tv. At first I was looking to obtain a 55in but got 65in instead.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    IT'S TO ME IS MORE THEN GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one Great t.v. , It 's does everything it said it would do. Picture Quality is super. From the time I turn it on ,I did the up date and the way it went the greatest show ever picture Quality out of the would, the wife she love it.

    I would recommend this to a friend