Customer Ratings & Reviews
- Model:
- UN65RU7100FXZA
- SKU:
- 6325561
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, and price of the 65" Class 7 Series LED 4K UHD Smart Tizen TV. They describe the picture quality as excellent, bright, and clear, and appreciate the ease of setting up the TV. Many customers also feel that they got a great value for the price. On the downside, some customers have expressed concerns about the remote control, brightness, sound, durability, and refresh rate. Some wished the remote had lights, while others found the brightness to be lacking. There were also complaints about the sound quality and durability of the TV, with some customers reporting that their TV stopped working after a few years. Additionally, a few customers mentioned that the refresh rate seemed slow at times.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Just what we needed!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my dad's birthday and he loves it! He uses it whenever he can and the clarity is amazing. The screen settings are extremely helpful when switching between watching cable and streaming.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome service and awesome picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought my tv in May wasn’t sure if it would fit but one of the guys helped me and I got it in Setting it up was super easy it program the channels automatically So surprised! Awesome picture. Would recommend to a friend
I would recommend this to a friend - Pros mentioned:Picture quality
Great buy and an excellent value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and an excellent value! This is the 4th Samsung tv I’ve purchased over the last several years and all are still working great. I highly recommend this tv as an exceptional value with outstanding picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
The quality of is exceptional!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's like being at the theater but for a cheaper price. I very glad I made this purchase, and the price was not bad at all. I've purchased all my TVs from Best Buy and so far, so good. Price and all!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Reliability
Great picture, loud speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv over the Lg equivalent because Samsung tv’s are a little bit more brighter when compared to LG. I have had this tv for a month and fell in love with the picture quality and clarity! That’s mainly the reason why I’m giving it two stars instead of 1. The tv shut down by itself three weeks into the purchase. I did a “hard” restart and after 6 hours the tv finally turned on by itself. Everything was fine until the 4 week. The tv shut down by itself one more time and will not turn on. It has been over a week now and still no signal what so ever. The tv is not getting any power as I can see the red light is not on. I loved this tv the first two weeks. I would say buy at your discretion and definitely get warranty!
I would recommend this to a friendBrand response from Samsung
Posted .Julio09,
I am very sorry to hear that your RU7100 TV stopped working.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please reach out to us so that we can provide troubleshooting or begin warranty service.
You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, my apologies for the inconvenience and disappointment you had.
We look forward to hearing from you and assisting you with satisfactory solutions.
- Samsung Ambassador
- Pros mentioned:Picture quality
Insignia T.V. is such a bargain.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I watch this T.V. the most in our household. It has a great picture and I especially enjoy watching NFL in 4D. Got a great bargain. Also watch a lot of Netflix and Amazon Prime video.
I would recommend this to a friend - Pros mentioned:Picture quality
Spend the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a cheaper 65 inch but after comparing the picture quality, I went with this one. Couldn’t be happier. Had to make a few minor adjustments with the setting and it’s perfect! Sound is decent as well
I would recommend this to a friend - Pros mentioned:Picture quality
Purchased for a mid-sized Living Room
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for a mid-sized living room. Purchased this TV to mount right above a larger fireplace mantle. Thus far it has been a great set. Picture is awesome with the ambient lighting feature.
I would recommend this to a friend - Pros mentioned:Picture quality
Easy to setup. Great picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Great picture quality in 1080 and 4K streaming. Going full streaming video now so wish the guide was a little better but just a matter of getting used to it probably and learning the navigation aspects.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best television I have ever owned. Excellent picture and sound with easy controls at you fingertips. Just a great and beautiful piece of equipment for your enjoyment.
I would recommend this to a friend - Pros mentioned:Picture quality
Did already
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV and love the clarity of picture like the size. Easy to understand remote control. Good sound. We would highly recommend this TV any one looking for middle of the road cost and good Quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture for the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great picture. We bought a surround sound to go with the tv and it was super easy to set up. There is a little bit of a delay to the sound but it is doable.
I would recommend this to a friend - Pros mentioned:Ease of use
Great tv with many excellent features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was easy to set up and has many great features. Connected easily to home WI-FI and Bluetooth headphones. Really like the streaming capabilities and available apps. Great picture clarity and colors.
I would recommend this to a friend - Cons mentioned:Remote control
Loving the clarity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the apps that came installed on this tv I felt like the remote could have some additional features like stretching the screen to fit older programs which I love to watch. other than that am enjoying HD features
I would recommend this to a friend - Pros mentioned:Picture quality
Incredible Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung - 65" Class - LED - 7 Series - 2160p - Smart - 4K UHD TV with HDR blew me away. What a great picture! Watched a truly stupid movie as the picture was incredible. Will buy a 2nd Samsung to replace an LG 55".
I would recommend this to a friend - Pros mentioned:Picture quality
Great Smart TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound great had plasma TV till it broke. This is much better picture and sound.Like all smart services built in no extra equipment to buy.Had Geek Squad install on wall and set up.All was great.
I would recommend this to a friend - Pros mentioned:Picture quality
Very nice!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. We loved this tv enough to purchase a smaller version for our laundry room. Consider getting the compatible sound bar. You will not be disappointed!
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome foray into 4K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A delight of a tv. High quality for the price point. With good built in sound speakers as well. Only issue I have is with the digital output audio, but that may be more due to my system. Image is crisp, the hdr settings are divine, and the amount of control you have over the image is wonderful. Good middle ground 4k TV
I would recommend this to a friend - Pros mentioned:Picture quality
Good entry level television for 65 inches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel that I have gotten exactly what I paid for. I didn't need or want the best, so this option has been good so far. I am not a tech person so I am sure there are plenty of other upgrades that I could have had but I am happy with the purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV and awesome picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a great picture and set up was a breeze. The TV menu is very user friendly and easy to use. Not as complicated as some of the other brands. The user menu is much better than the LG one we purchased last year.
I would recommend this to a friend