Customer Ratings & Reviews
- Model:
- UN65RU8000FXZA
- |
- SKU:
- 6325564
Customer reviews
Rating 4.7 out of 5 stars with 2526 reviews
(2,526 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 65" Class 8 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the user-friendly interface and smooth gaming experience. However, some users have expressed concerns about the limited functionality of the remote control, the TV's size not meeting expectations, and issues with durability and lifespan.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
Great value when I bought it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV once it went on sale and was being replaced with new series. Got a really great price on it and really exceeded my expectations for what I paid. The UI is still not as good as my LG, but definitely still one of the better ones on the market.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV - highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We feel like we were living in the dark ages - haven't purchased a TV in over 10yrs. Crazy how much clearer and cleaner of a picture. Our Best Buy rep was awesome, explaining on the differences between the different types of tvs and how they compare to each other. Highly recommend!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Big TV! Clear image
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm impressed by how good these new TVs look, they've definitely dropped in price compared to the first Smart TVs that came out. The audio is not the best but they atte decent at 20W. Will be getting a sound bar later. The new interface and controller takes a minute to get used to.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Wish I could cast without chromecast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with the TV overall. Picture quality is great and there are so many great features that make this an amazing purchase. The only thing I am disappointed by is the lack of ability to cast from any Android device. I thought that mirrorcast was included, but if you are not using a Samsung device you can not cast to this TV without a chromecast dongle. Other than that it's awesome!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV!! Amazing picture quality!! Amazing sound!! Best TV purchase I made thus far. Happy with my purchase. Set up was a breeze. Everything connected automatically and linked with the smart remote provided.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very good picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture with a user friendly smart interface for streaming. I originally bought the Samsung 7 series but the picture just wasn’t as good as on the 8 series. The 8 series is definitely worth the extra money and as good as you can get without stepping up to a QLED.
I would recommend this to a friend Rated 5 out of 5 stars
The best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first 4K tv I buy. It’s very nice and got it on sale. Good refresh rate compared to other TVs around the same price. And it also has a lot of hdmi inputs which I need. Not sure why TVs come with only one or two. This one is a must buy.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
This TV is wonderful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new tv is so very clear you can even see the mens beard hair on their faces if they just have a 5 o'clock shadow. The sound is also amazing, this is the first tv that my husband can actually hear. We love it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV compared to newer models
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been doing a lot of research between this and the new 2020 TU8000 series. I read that this model performs better than the new model. Also got it for a good price during the 4th of July sale. So far everything works well and amazing picture quality.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Can's cast from my phone out of the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great looking TV, color reproduction is great and once you dial in the proper settings (I use settings from Rtings) it really shines as a great competitor at its price point. My biggest problem is Samsung pushes the Bixby assistant, which means it doesn't have Google's assistant built in for casting from a phone. Minor inconvenience, it has youtube built in which is fine.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
120 hertz at 1440p
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price I got it at. Just waiting until more manufactures start implementing hdmi 2.1 and 120 hertz 4k panels as a standard. This will do. There is no point in pay so more $$$ for a tv that will be outdate within 1 or 2 years.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded our living room tv to this Samsung - 65" Class - LED - 8 Series - 2160p - Smart - 4K UHD TV with HDR Love the picture, sound. The universal guide is definitely a huge improvement from the older smart hub. We decided to get a second one for the bedroom
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item on sale and glad I did! It was a toss up between the current 7 series or last years 8 series. This TV is amazing! Colors look good, darks are great, video games are sweet, audio is amazing! No complaints at all, love it!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great 65 inch 4K UHD TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly rated for 2019 and on sale for $300 less than the normal price. Couldn't pass it up and I'm happy I didn't. Excellent clarity, color and brightness. Best TV I've ever had. Can't imagine a higher priced TV would give a much better picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been about a month since I’ve purchased this tv. It’s been great. Easy to set up. Picture quality amazing. Sound quality is great. Love the different apps u can use and download. The design is impressive. Truly satisfied with this purchase
I would recommend this to a friend - Pros mentioned:Picture quality, Remote control
Rated 2 out of 5 stars
Don't buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 stars are only because the tv has a really nice picture and the universal remote automatically programs itself. As far as functionality this tv is a joke. The tv will randomly turn off while you're watching it. It may only happen once during the day or it may happen every 15 minutes all day long. After contacting Samsung several times I was told there are offline updates that the tv needs. This means you have to download the update to a usb drive and install it yourself because the tv won't auto update because it's not online. So if you do purchase this tv put it somewhere you can get to the usb ports for the offline updates. If you don't you'll be moving furniture and pulling it off the wall so you can manually update the tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .brians,
Thank you for your feedback on the Samsung RU8000 UHD Smart TV. I am very sorry for the issues you have encountered and understand your frustration. Your user experience is very important to us and will be shared with our teams.
Should you have any other questions, please contact us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, my apologies for the inconveniences you have had. Thank you for your patience and for choosing Samsung.
- Samsung Ambassador
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality tv for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is a great buy for the price a very clear and defined picture crisp images and great smart app availability for use with paid services. I would highly recommend this product to individuals who do not want to break the bank, but want a high-quality product!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture and value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this television knowing that I was getting a great deal. The picture quality and sound is more than I could hope for considering the price I paid. It has plenty of HDMI ports for all of my accessories like an Xbox, a PC, and a Tivo.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I ended up purchasing this TV. I was debating between this one and the Series 7 but ultimately decided on the series 8. It has been slightly over a month since I've owned it and I love it. If you are unsure about buying this TV don't be, you'll love it!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
great tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best tvs I bought i had a tcl 4k TV and went with this TV and what a big difference tcl was more affordable but spending more money on the Samsung TV is well worth it you will greatly see the difference in quality and performance.
I would recommend this to a friend









