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Customer Ratings & Reviews

Your price for this item is $584.99
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Customer reviews

Rating 4.7 out of 5 stars with 2526 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 65" Class 8 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the user-friendly interface and smooth gaming experience. However, some users have expressed concerns about the limited functionality of the remote control, the TV's size not meeting expectations, and issues with durability and lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,526 reviews
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Love this Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had Samsung TVs. I only bought this tv because my series 6 melted. I guess it was a thing for that model. I still stuck with them even though I had that issue. This tv is great. If it’s on sale well worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Excellence

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this HDTV. Great picture. I personally picked the 8000 series for the quality. Don't go cheap and you will be pleased for years. Going strong for two years now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible Display

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my purchase. This TV is sharp, vibrant colors and plenty of ports. The smart hub is incredible! The endless streaming opinions, internet, device configurations and voice interaction. I couldn’t ask for anything more.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome mid-priced smart TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it in our living room for a few weeks now. Everything works well as expected. I was even able to connect it with the old Samsung home theater just by adding another audio cable. Great value and features for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply awesome picture compare to my 128 bit UHD TV. There is a reason this is $300 more than the Sony and Hisense that I bought. They were both UHD TV but I guess either the 128 bit vs 256 made the difference or something else. The quality is day and night different for the better. The sound is pretty weak. Will need to buy a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 3 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too dark. We were told that this was the better picture quality when it came down to this one and another Samsung version. We replaced an old Sony Bravia. No one makes TV s like Sony. The remote control is user friendly. I do like the smart features. I would give 3.5 stars but it is not an option.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Noel:

      Thank you for purchasing the Samsung RU8000 and sharing your thoughts.

      There are several preset picture modes and many custom settings that can optimize image quality to your viewing scenario.

      Go to HOME > SETTINGS > PICTURE > PICTURE MODE and choose:
      1) Dynamic: Makes the picture brighter and clearer in bright viewing environments, like in retail stores
      2) Standard: Is the default mode suitable for general viewing environments.
      3) Natural: Reduces eye strain for a comfortable viewing experience.
      4) Movie: Is suitable for watching TV or movies in a dark room.

      Please also refer to pages 96-97 of the User Manual for picture settings:  http://downloadcenter.samsung.com/content/UM/201909/20190919132100565/MUSATSCR-4.0.0_EM_MUSE_USA_ENG-US_190731.0.pdf

      You can manually adjust the Brightness settings.
      Go to Home> Settings> Picture> Expert Settings> Brightness

      You may want to disable Ambient Light Detection, Power Saving Mode, or Motion Lighting.
      • Home > Settings > General > Eco Solution > Ambient Light Detection
      • Home > Settings > General > Eco Solution > Power Saving Mode
      • Home > Settings > General > Eco Solution > Motion Lighting

      ECO Sensor automatically adjusts the brightness level of the TV according to ambient light level, reducing power consumption. If the ECO Sensor has adjusted the screen’s brightness level, you can select Min. Backlight to manually adjust the minimum screen brightness.

      If you need further assistance, please know we are here to help. You can reach Samsung Support via:

      1) Phone: 1-800-SAMSUNG
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to operate with a very user friendly remote, picture quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great image, color and interactive apps. Reccomend effective this product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for movies and videogames

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never bought a Tv before, asked team members around the store and helped me choose the one. I really love how this tv looks in every way, any movie played is just so good on quality, even if it’s not 4K. 100% would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's has a nice picture quality also comes at a great price value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality for price. Love the remote control and tv apps also

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for a new tv for the family room and we went to Best Buy and the person that helped us was awesome answered all my questions. Bought it got home set it up the picture quality is amazing clear and we love our new tv for movie nights.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV! It's like 3D.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was set-up by the Geek Squad and it has played excellent since then. I'm now watching movies that I have seen before because they now look completely different. They are much better. Football games are a joy to watch. You see everything!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    only 10 months..I have no Tv.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will fix it and if we cant we will replace it. Not in my case. Hours on the phone getting sent from person to person and getting nothing accomplished to showing up in person at Best Buy hoping for some help. In the end i had a Geek Squad tech who i couldnt reach making a bad situation worse by lousy follow along with parts people sending the wrong parts that he coudnt use because they werent right for my tv . Oh he showed after quite some time of trying to reach him and many hours on the one. In the end after power board replaced and tv main board as well..Still no picture. Long story short my problem was handed over to Samsung and i still have no tv . Surge protector and no kiddy or adult abuse of tv..It just died..It shouldnt matter if i bought it Best Buy on line..It was a purchace from Best Buy and it should be honored by Best Buy. I purchaced 2 yr Geek Squad and its a good idea to get it but in the end i feel failed by in house and Customer service over the phone as well..Praying Samsung does right by me in this situation..Sorry we cant help you is pretty sorry reply from a store full of tvs and a company that says..If we cant fix it we will replace it. That sign was near the tv department when i went in Best Buy today to give another plee for resolution.Great picture but big headaches..Thank you to the few who gave me info to try and follow through with Samsung but in the end..BEST BUY didnt come through

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV, It is very easy to use, good quality picture, nice colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV! amazing picture, satisfactory sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That TV is really good. the sound could be better, and I have purchased the Samsung 3.1 soundbar (which could also be better) but the picture is really amazing. You almost think you 're in the movie! very realistic. Overall, very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv for a better quality picture. I watch pornhub 24 hrs a day 7 days a week and the money shot is incomparable. I originally wanted the oled but needed to update my red tube account but I’m satisfied with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price for great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus TV wasn’t that much more than some “house” brands. Picture quality is really good and Samsung has a proven track record for quality. If you are integrating with home A/V receiver, much less problematic than off brands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV it is perfect for gaming and also wat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV it is perfect for gaming and also watching movies. Great pic Samsung always makes excellent TVs. Best Buy is an excellent company to buy your TVs from quick and easy service and always willing to help

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand and I absolutely love this tv it picks up the internet connection very good compared to older 6 series Televisions so it’s good to upgrade your Tv because the picture and connection would be better in the long run.

    I would recommend this to a friend