Customer Ratings & Reviews

Love it, looking to buy 2 50” Samsung. Need good price though

I thought it would be a decisive difference from my old regular TV

Bought this TV in August and already there’s a white line running across the top of tv. And also a dark line running down from top to bottom. In the picture you can see both lines. Very disappointed with the quality of this TV.

I bought this TV for my basement but didn’t install it until after the return period. After turning on I noticed very uneven blacks and backlight issues at the bottom and top right counter. After three service calls with Samsung, a replaced panel, and a couple other things, the issue persists. At this point Samsung says it’s within their specs and is refusing to replace. Unless they resolve adequately I won’t buy another Samsung TV.

Green screen , sound is not loud enough, Samsung making me do all these tricks to get it fix.

After installing the TV you can see a white shadow where the edges is Specially when you watching at night time.

Horrible tv and best buy service no info was given to me about how fragile the tv is and they sold me a swivel mount and with very little pressure pushing on the sides the tv cracked near the middle within 10 days of ownership best buy referred me to Samsung who came out said they won't fix under warranty and that put best buy 15 day return out so I'm mow stuck with brand new broke tv very bad customer service

I bought this TV about 17 months ago and turned it on to see everything yellow and blue. This television is no longer available. I purchased a warranty and called on today 18 August 2022 and they cannot come out until 24 August 2022 between 12noon and 8 pm. So now I have no TV to watch unles i want to see yellow and blue.

I’ve had this Samsung television for less than a year and half. Over the past few months it has developed big dark and cloudy spots on 6-7 seemingly random places all over the screen. Cost over $800. Will stick with Vizio from now on.

I had samsung tv for long time bought first the series 7 crystal had to return back because the image after the second day started to have ghost images return back to store went for tv series 8 crystal after the second day working good the tv started to turn off and on by-self don’t buy this Tv series crystal worst samsung has build.

Horrible product and your national help line is bad

We got our Samsung 65” Class 8 delivered just a few hours ago @ 8:15am. Opened the box after breakfast, set it up in less than 10mins to get it going (if you know what you’re doing) and another 5 to log into my other apps. We made sure to unbox it carefully based on some concerns in some of the reviews I’ve read (in case I need to return it). I watched Wonder Woman, vivid colors. I can see were it could be darker especially when it’s filmed at night. I adjusted the brightness to full. I watched Avengers End Game, not bad at all. I read about the lag moving from app to app, really? it’s not a big deal to me. I use Roku but I don’t think I’ll be needing it with the Samsung TV+. The remote maybe a bit smaller for people with big hands but it’s fits mine perfectly. With AA battery, it give some weight to it. It’s day 1 for us and as of right now, I’m giving it 4 stars. We’ll see in a few months for now. I also purchased 2 years warranty just in case. Hoping I won’t be needing it. Good purchase!

I love the samsung tv it' has a beautiful picture the color is great it was easy to set up i love it because it is slim it has alot of extra things included on it very well bully and easy to learn how to use very simple The sales people were very helpful and very respectfully the price was very good everyone ln my family that has seen the tv loves it also got a good price thanks to the sales people in Wilson they were very helpful

Works great, love how easy is to use the apps. And the remote is easy to use also!

Love my tv it is amazing.... i love how the image looks

We love Samsung tvs! I will not own another brand tv!

This is an awesome TV with a beautiful picture and tons of great features. The set up was a breeze, and adding a sound bar was a snap. The TV was much lighter than the one we were replacing, so it was no problem to get it hung on the wall. Overall build seems quality as most Samsung’s are, so I have faith that it will last a long time. The Ambient mode was nice, tons of built in apps, so you don’t need an external streamer if you don’t want to. Great TV, very happy with purchase, and highly recommend.

I like everything about this TV. Color looks great. The picture is sharp and crisp. I haven't noticed any blurring playing console games in 4k. I don't like this minimalist remote control and while the TV will turn on my console, it won't auto switch to the 3rd HDMI port when I turn the console on with the controller. Hopefully it is a setting some where I've overlooked. The only other issue I am experiencing is with a old sound bar, but I suspect it is a problem with the sound bar.

This TV is alright, I switched from a plasma, and I miss it. The motion rate on this TV is nothing like my plasma. Sometimes it seems to look pixelated, which due to the motion at 120hz. My Samsung plasma was 600hz. That means the screen can move 600times a second, vs this tv at only 120 times. The smart portion of this TV works flawlessly, and is easy to use/navigate. Would buy a faster TV next time. Colors, and everything else is ok. Sound is decent. Good "cheaper/reasonable" version of a 65" TV. Would not buy another.

Replaced a 55” Toshiba set with this one, set up was fairly easy, I did not use the geek squad for set up. Some people may have trouble, so far quality of picture is outstanding, very satisfied so far. The remote is somewhat awkward for me it’s very slim and does not fit a mans large hands other than that I’m completely happy with this TV