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Customer reviews

Rating 4.6 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,558 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    size and picture are great...........................................

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and picture quality. Works well with a great sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Love the picture. Would recommend this tv to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great except the remote is giving us trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung t.v

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall for the money. Easy to set up,........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality And Value For Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For our needs this TV is perfect and reasonably priced. Love the built in Alexa feature and works nicely. Good video quality and this model gives 3rd HDMI port unlike previous Samsung Models. Setup could not have been easier with onscreen step by step installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retail manager Josh Smith!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retail service manager Josh Smith was awesome in his delivery of outstanding service to me. I could not get resolution on my problem with an order. When he got involved, things went smooth from then on. He is a great asset to the organization!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the value but not the best as I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good TV. Great picture but sound is not the best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Everything WAS great. Almost 2 1/2 years later...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv on 5/29/2022. Today is 8/18/2024 and the tv has died. Noticed a few weeks ago there was a light streak on the bottom left corner. Today the screen is completely black...sound is still there and appears to be working fine. I'm not happy. While the tv isn't the top of the line, its not bargain basement either. We paid $599. This is the first time I've purchased a tv and it not last more than 5 years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install but not an easy set up can’t take all apps

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Black Friday deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Kinda rushed in picking it -BF deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 65" review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and fits well in the room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very satified

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound for the price. I will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV is great. We upgraded from a 2014 Samsung 55” to a 2021 65” and are happy with it. The picture clarity is much better. The only drawback is the stand. This TV has legs that were too far apart to fit my table, so had to buy an aftermarket center stand to attach.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv so far. It is great quality. Would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a great TV but i think volume is a little low

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    great TV but it has an issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV and great picture when it works. We love this TV but there is something wrong with it. Sometimes it runs fine, then other times it goes down and it knocks the breaker off to our other appliances. I think we're returning it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      remijayne,

      We appreciate your review of Samsung’s AU8000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    T.v plasma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this t . Beautiful Woooooooooooooooooooooooo

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Great price! The picture is excellent and clear!

    I would recommend this to a friend