Customer Ratings & Reviews
- Model:
- UN65AU8000FXZA
- SKU:
- 6453024
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.
This summary was generated by AI based on customer reviews.
Avoid purchasing this product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in Nov 2022 and half the screen went dim/black on 5/27/2024. Barely made it two years and now have to purchase another TV. Never had this issue before with a Samsung brand TV and considering never getting another one.
No, I would not recommend this to a friendService
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv performance is great and the two guys that installed we’re very knowledgeable and clean up there work area !
I would recommend this to a friendGreat TV in our Palm Desert home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and a Great price!! Geek Squad did an excellent job at installing it on our living room wall!!
I would recommend this to a friendNo recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't the clear picture i wanted. Returned it. Replaced with OLED. very happy with the new one.
No, I would not recommend this to a friendAwesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matthew and his partner were awesome I love my TV and Best Buy! I am a return shopper
I would recommend this to a friendLarge screen TVs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our TV purchase. Associate was very knowledgeable and helped us with any questions we had.
I would recommend this to a friend- Cons mentioned:Remote control
No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great but the remote wasn’t included. Overall good TV just sad there wasn’t a remote.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We appreciate you sharing your feedback regarding the remote missing from your AU8000 TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
You can reach Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Great tv needs sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but needs sound bar. Sound comes out the bottom so it has to be turned way up.
I would recommend this to a friendLove my tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying my purchase My tv show good I wish I would have purchased sooner
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It Wasn't easy at first due to my lack of understanding technology, But all is well now.
I would recommend this to a friendtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is being used as the recreation television in the basement mancave and it has been exactly as needed
I would recommend this to a friend5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints regarding this investment. Great price, great clarity amd resolution.
I would recommend this to a friendGary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman extremely helpful and very knowledgeable. Made very good recommendations to fit my nrrds
I would recommend this to a friendtv65
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv. great price. great job Josh store manager we will always take our business to Best Buy .
I would recommend this to a friendYou won’t be disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s a really nice upgrade from my previous Samsung. I love the Samsung plus feature.
I would recommend this to a friendSmart Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart TV. Really enjoy the Samsung channel service to complement the regular apps.
I would recommend this to a friendGary's TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Would recommended this TV to anyone interested..................
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great one. I love the tv and it has really good color contrast. Need soundbar for better sound experience
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv, it makes my apartment look spacious and it fits on my wall perfectly.
I would recommend this to a friendGreat TV, love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yet another Samsung smart tv for us! Love the. Best buy delivered no problems. Great TV
I would recommend this to a friend