Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,558 reviews
  • Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome television purchased from Best Buy and would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy we decided on this TV. It was an excellent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was exactly what I was looking for and wanted. The salesperson was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cliff

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a nice TV! Be careful of the 10 percent off when getting a new credit card?????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with Best Buy personal and TV matched the needs we expressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    holiday splurge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate 5 stars from the sales rep to the delivery and set up team. Awesome experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation for the television was superb. Best Buy is highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    StudioTV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Amazing service. Great delivery. My expectations were exceeded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST GET!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS TV. I HAVE BOUGHT TWO AND HAD THEM MOUNTED. PERFECT !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung it is.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it’s a Tv it has to be Samsung for me. Love the quality and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best t v

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and the installation went great no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is Good so far Wi-Fi not so good loosing signal every day hopefully cable service will improve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longtime Samsung TV user

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Samsung TVs. I have become a brand loyalist to this quality brand

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Speaker problem within 6 weeks

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for less than 2 months and the speaker already started to go.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase & monthly payment too. Full recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth seamless return and replacement process with courteous delivery personnel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patti was very helpful to us in deciding what to get. We are very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Stove

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected - on time, looks good, works perfect, happy wife. No issues. Great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung tv looks and performs great. I am a big fan of the brand and for the price I believe I got a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Spent too much to have these problems.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. ARC HDMI blew out 3 weeks after purchase. Also have the LG soundbar which has issues with connecting as the ARC blew out. I have to use BT to connect which is spotty and 1 out of 3 times the sound will quit working and the TV will shut itself off and reboot.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi James,

      We appreciate you sharing your details regarding the HDMI ports on the TV. Your feedback is important to us and will be shared with our product teams.

      Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung