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Customer reviews

Rating 4.6 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,558 reviews
  • Rated 5 out of 5 stars

    Very happy with our new 65’ Samsung Crystal TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got an upgrade and my wife and I are really enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Great integration with Galaxy phone and Galaxy tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a dull moment with Samsung products...Great audio and visual quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best for tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has never failed to impress me. It is my go to brand for tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I have always bought Samsung tvs and never had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as Desired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for connecting via laptop for sharing presentations. Works as desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my husband, he loved it. Very easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In good shape eventhough it’s an open box. Happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team of Geek Squadies was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooooooooooooooooooove iiiiiiiiiiiiiiiiiiiiiiiitt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning this tv. I has a lot of great features. I like the fact you can perform a internet search engine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV and I do get a lot of compliments from my peers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation Professional buying experience and perfect installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My opinion is this tv has good features, I got it at regular price. when you buy samsung you never go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my 65 inch tv,still learning about everything.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv!!!! Easy to mount…. Good sound…. Slim bezel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI DonWon937,

      Thank you for your review and feedback on the AU8000 TV; we are happy that you are enjoying it!

      If there is ever anything we can help you with, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Tv & washer issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 new televisions & a washer/dryer set from Best Buy for my new home. I only really used the television in my media room for the 1st month ,but when I finally decided to use the new television in the living room it would not turn on with the remote. I called Best Buy about the situation & they would not help me & said that I had to go through the manufacture for the 1st year. Between the tv situation & my new washer not working correctly this makes me not want to buy anything from Best Buy ever again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JamesB,

      Thank you for purchasing the Samsung AU8000 and for sharing the issues you are experiencing with your unit. Your feedback is important to us and will be shared with our product teams.

      Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN65AU8000FXZA

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Great TV, we had 1 hiccup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV however if mounting make sure to buy the specific screws for this TV (does not use universal version)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected from a Samsung 65 inch smart TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE CAN MIRROR OUR GRANDCHILDRENS BALLGAMES WITH EASE

    I would recommend this to a friend