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Customer reviews

Rating 4.6 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,558 reviews
  • Rated 5 out of 5 stars

    YOUR MAJESTY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT T. V. GREAT SERVICE TOTALLY HAPPY WITH PURCHASE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV, too many apps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars, but there is are too many apps that I can not remove. Very annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good brightness is awesome and clarity is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great and the installation was well done and very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 65" 8000 series LED 4K UHD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set it up. Sound is harsh but is much improved when played through my home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with the tv and Best Buy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great... Delivered and set up on time.. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pricing and product. Love how easy the remote is to use. And easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the price, the audio can be a bit better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    samsung65

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for some reason it doesnt work well with the sound bar system we purchased at the same time. We wanted the tv to work thru the sound bar with the remote speakers so we could hear it easier, but we have to turn the tv up loud so we can hear it across the room until a commercial comes on then we are blown out of the room.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Samsung,

      We appreciate your feedback on the AU8000 TV and are here to help address these issues with you.

      For the issue you are having with your Soundbar, let's ensure your TV utilizes your connected Soundbar. Go to Settings > Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through.

      You can disable a few volume features to ensure the TV volume doesn't change, no matter the content.

      The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume = On

      Adaptive Volume automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> General> Intelligent Mode Settings> Turn off.

      You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test.

      If the issue persists, please reach out to us so that we can provide further troubleshooting. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Best for electroncs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good collection and service. Staffs are well known

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal, very Happy, excited, Fun to watch, relaxing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is beautiful. Everything I ever wanted in a TV. Great Display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Big Screen Smart TV. We can't imagine life without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase second Samsung tv we have owned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as user friendly as I would like but all in all a good TV and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love it, takes a minute to figure things out no guide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! No problems, great mount and flawless installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes one of the best TV displays. This product is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I would recommend this television

    I would recommend this to a friend